THERMS User Reviews

THERMS
THERMS
American Solutions, llc.

Customer Experience

Positive experience33.3% of reviews
Neutral0.0% of reviews
Negative experience66.7% of reviews

~ Based on 15 written reviews from the US App Store.

Is THERMS Safe?

THERMS has mixed safety signals based on user ratings. AppsHunter Safety Score for THERMS is 62/100.

This assessment is based on 38 user ratings, with an App Store average of 2.9/5.

Safety Analysis

47.4% of ratings point to a safe experience
0.0% of ratings suggest some concerns
52.6% of ratings point to a risky experience

~ Based on 38 App Store ratings for THERMS.

Is THERMS Legit?

THERMS appears to be a legitimate app. AppsHunter Legitimacy Score for THERMS is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Downgrade from prior legacy

Such a slow app and such buggy behavior and sucks you can’t preload a report or add onto to others reports for the day. The drop-down tab for doing information and all those other task is really laggy. Fix your app. This is horrible.

Totally full of bugs

There are lot of bugs in Therms . When we clocked in or out it not reflected immediately. It using location at all the times even I locked out which Chase battery suddenly down .

Needs improvement

The app shuts down all the time when officers on duty. They are quick to shut down if they don’t get there payment. They need to fix bugs. They have a 3 star that should tell you tho. Bad for business with my clients.

Too many bugs

On iPhone app will glitch and close out and not save your report if you touch the bottom of the screen with your finger. In app camera takes forever it’s faster to use the default camera app on your phone and upload the photos to the app. Sometimes when you have too many photos to upload (most common when you have more than 14+ photos to upload). When reviewing an old report app sometimes doesn’t show you the pictures and only way to see them is by uploading a new photo and then deleting it. But worst of all is the customer support they will say its user error instead of fixing the issue.
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Terrible

Have to use this for work. It’s a terrible system that has a tracking gps feature that tracks you regardless of being logged off

Update

It’s frustrating please do an update picture quality is not great. Service in parking garages suck.

Crashes & Erase Activity

this app literally will make your report activity report just vanish for no reason it literally just crashes and vanish your activity report. You might need to update it again because whatever update you guys did it’s not working.

Lastest update

Could u check and hotfix your lastest update it did something to logs and how to label them. Sometimes u haveta open the activity page like 4 times now to find what your looking for. Plz check and fix. Other than that love the app no issues with it til this latest update. Check it with I phones. The activities folder i haveta open 3 or 4 times to fond the numbers u need bc it rolls back over and repeats itself really really annoying whne doing paperwork just saying
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Lastest update

Could u check and hotfix your lastest update it did something to logs and how to label them. Sometimes u haveta open the activity page like 4 times now to find what your looking for. Plz check and fix. Other than that love the app no issues with it til this latest update.

Supervisor patrol log

With the recent update. The supervisor patrol log stopped working. Can you fix

Crashing

I use this app to document my patrols in security. Most properties take an hour to walk and it keeps crashing every time. Please fix this issue

Crashing

I use this app to document my patrols in security. Most properties take an hour to walk and it keeps crashing every time. Please fix this issue

Data privacy is a joke

Therms keeps pulling gps data even when I’m off duty. Super annoying and not cool.

Even google has standards.

Lead Compliance Officer

We have been using THERMS now for several years in our resort Safety and Security Operations and we love it. It has made our daily operations run smoother and more efficient. Support has been awesome, they listen to their customers and make changes if they can with our suggestions.
Thanks THERMS!!

Great program

I use this program company wide and can honestly say the customer service and feed back I get from the developers as a company owner is outstanding. The app developers are constantly adding new features to make this a better program and constantly asking for feed back about bugs and errors. I don’t think there is a program on the market that can honestly compete with this program.

-Great job guys keep up the outstanding work!
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