Think Bank User Reviews

Customer Experience

Positive experience63.0% of reviews
Neutral5.6% of reviews
Negative experience31.5% of reviews

~ Based on 108 written reviews from the US App Store.

What users say

Is Think Bank Safe?

Think Bank - Think Online appears safe based on user ratings. AppsHunter Safety Score for Think Bank is 96/100.

This assessment is based on 11,146 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 10,545 App Store ratings for Think Bank.

Is Think Bank Legit?

Think Bank - Think Online appears to be a legitimate app. AppsHunter Legitimacy Score for Think Bank is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love this bank

I’ve been using this bank for almost 40 yrs
And find that they have excellent service and very competitive rates

Help

They have helped me immensely

Great service

Very handy to deposit checks from my phone.

Great bank

I have been with Think since 2006 and have never regretted changing to this bank. Home town friendly service every time I go there.12 out of 10 stars. The new think bank app makes a lot of transactions very simple and convenient. I do miss going into the bank though really great people there and always lotsa smiles!!
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Think Bank Has High Fees

I was surprised that think bank credit union charged us over 30% due to an overdraft. Not sure it makes sense to stick with them; they only have a few branches far away from our home.

Small town service, big city efficiency!

Great place to receive wonderful customer service, practical counsel, yet the efficient options that technology offers, as well!

Think bank

Wouldn’t bank anywhere else. Love the casual atmosphere and
friendly customer service.

My favorite Bank

I’ve been with Think Bank since its inception and have always had a great experience with them.

Longtime customer

Been a customer for over 50 years and their excellent customer service has never wavered.

Great Bank

Service is awesome and people are very friendly and accommodating.

Secure

So secure that I can barely spend my own money!

Think Bank

Love this bank !!

Update

I keep getting messages that I red to update for the new app, but when I do it just rejects me to the sign on. Not impressed.

No longer works with IPhone X

If you have an iPhone X like I do, the upgrade will not work and you can no longer get into the app because it does not allow you not to do the update iPhone 10 is using 16.7.12. Which is the current OS It does not use 17

Better Days as a Credit Union

Functioned much better when it was a Credit Union
Much more customer friendly

Easy to Use!

I recommend Think Bank to anyone looking or frustrated with their current bank. The easy to navigate app is one of the best parts!

Think with bank!

Pow!! Think bank is the best and the app is okay-ible. Thanks think!

Terrible bank

Everytime i wanna use my bank and debit card after 9:00pm it never works, super inconvenient because I work night shift and it’s left me with so many issues, worst bank in my area and I understand why people only use them for savings accounts now. It’s very unfortunate given the time and age we live in now that a huge banking corporation can’t seem to get there stuff together. At some point I will sue them because I rely on them as they are my only bank and I don’t want to have to always keep cash on me as im always on the god.
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Overdraft protection

I had expressed no overdraft protection when I opened my checking account yet about 2 months ago I was hit with a significant amount of overdraft charges when what should have happened was just not being able to buy anything with it. They made themselves look to be the hero by only overturning 1 of the 5. I know for a fact that is how I set up the account. Also they took all the money out of savings to cover a purchase when what should have happened is as soon as my checking account hit $0 no mor transactions and even declining it. I was in the middle of Wisconsin banking on the money I had in savings to buy enough gas to get home and was unable to so I was stuck sleeping in my truck for several days. So I did the paperwork again to opt out of overdraft protection. I also thought that if they were able to money out of savings to cover checking was a whole different agreement.
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Thank You

The app works great! I’ve been with them for years! Very secure!