ThredUp User Reviews

Customer Experience

Positive experience77.1% of reviews
Neutral6.1% of reviews
Negative experience16.8% of reviews

~ Based on 2,024 written reviews from the US App Store.

What users say

Is ThredUp Safe?

ThredUp: Online Thrift Store appears safe based on user ratings. AppsHunter Safety Score for ThredUp is 94/100.

This assessment is based on 304,745 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 304,745 App Store ratings for ThredUp.

Is ThredUp Legit?

ThredUp: Online Thrift Store appears to be a legitimate app. AppsHunter Legitimacy Score for ThredUp is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The Best Thrift Shop

I love ThredUp! I always find the best deals. It’s so versatile. I also like selling my things on there. It’s so easy. They take care of everything

Awesome

Sent in so much for someone else to purchase and enjoy
Each purchase I have made was accurately described and shipped beautifully
Affordable and priced according

I love it!

I love ThredUp, I have found a lot of high quality brand. Awesome selection, great prices. I love it!

LOV LOV LOV shop your Store

I have shared this online shopping thrift store with so many people because I not only love what I purchase but the customer service !

Reused wardrobe

I have been buying all my clothes from Thredup over the past 5 years. Great selection, fantastic prices, and I feel good about keeping clothes out of a landfill. I highly recommend Thredup.

So many great pieces

I love ThredUp and have been using it forever…since they first started actually. They always have so many wonderful things and I like that I am helping the planet too! I love thrifting so it’s nice to be able to do it anywhere! I wish returns didn’t have a fee and I wish they would bring back the style boxes they used to have. They were neat. Someone would pick pieces for you and then you would get to decide what you wanted to keep. I really enjoyed that. But, overall this is a wonderful service and I use it all the time!
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Quality Threds

These days at my local thrift stores I find nothing but fast fashion at quality clothing prices. I gave ThredUp a try and the shopping and shipping experience has exceeded my expectations. Im also doing my part in conserving energy and being mindful of my footprint.

Total Game Changer Thrifting!!!

So, I am apparently- SO late to the discovery of ThredUp. I am shocked that it’s been around for years. Anyway, I found it at the most perfect time in my life. As a lady in my 50’s, everything has changed for me in the last few years- my health, my body and the way I choose to live. I had lost myself, in a sense. But I have finally found peace and am rediscovering myself. I’ve always loved fashion, and now I have a whole new wardrobe with ThredUp- I have had such a fun time doing it, while on a budget. I,even, found some boots that I had been looking for, for years!!!! I now, looking forward to each new season -so I can start wearing all my new finds!
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The best online thrift shop

You get all the details on the clothes and they got really good descriptions and photos are clear! They also have a photo search feature now so its easy to search the clothes yoy see elsewhere and get thrifted ones here. Very sustainable way to shop!

Love

I’m in love with thredup. I’m all about sustainability and doing good while I’m on the earth. I also love a good deal - who pays retail prices anymore?! Not me!

Need more measurements

I buy from them a ton, but it’s hard to try other brands because they’re really stingy about measuring the clothes. Decent if you’re familiar with the brands you want—otherwise, it’s a total gamble (at least for women’s clothing).

Lucky me

I always find my size and a good selection on clothing and shoes

Fun and always a great bargain

Love it! Never disappointed

Great Variety & So Convenient

I’m addicted. I’ve completely overhauled my wardrobe at a fraction of the cost of buying new. Seems like I’m purchasing everyday! And has cut out my going to thrift stores, etc.

Great buys!

I was pleasantly surprised with my experience using ThredUp! The jeans I bought came exactly as expected — nice, clean, and packaged very professionally. One of the 3 pairs I ordered unexpectedly became unavailable, but they immediately refunded me AND gave me a $10 credit for the inconvenience. Great prices too! Honestly, I don’t think I’ll shop at any other online thrift store now!
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Worth joining

I love the whole concept of responsible recycling of clothes. And I’m enjoying shopping with no guilt. I just wish Thred Up paid a bigger percentage. Or at least offer free shipping when you make a purchase.

Usefully useful

This app helps me get great deals, I just love having another market to watch.

Good app for Buyers bad for sellers

As a buyer, I’ve had a really good experience with this app. It’s very easy to use, and communication is usually great, which is why I gave it 3 stars. However, as a seller, I wouldn’t recommend it. You only get a small percentage of your sales, which I find ridiculous, especially when some of the items I’ve sold were expensive and sold for high prices. There have been times where I’ve sold something for a good amount and only received a couple of dollars from the sale. Like… where did the rest of the money go? Another con as a seller is that sometimes you don’t even receive your money, which is extremely frustrating. Overall, I think this is an amazing app for buyers, but not so much for sellers. If you’re mainly selling, I’d honestly stick with Depop or Vinted.
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Addicted

This website changed my life. I can now purchase quality clothing items at below Temu prices. Just love it!

Best way to shop!!

When you realize full price is “not worth it” you have an insane variety of quality garments, shoes and purses with so much life left. You (or anyone else) would ever know it was used! :)