ThredUp User Reviews

Customer Experience

Positive experience75.4% of reviews
Neutral6.5% of reviews
Negative experience18.0% of reviews

~ Based on 1,771 written reviews from the US App Store.

What users say

Is ThredUp Safe?

ThredUp: Online Thrift Store appears safe based on user ratings. AppsHunter Safety Score for ThredUp is 94/100.

This assessment is based on 303,064 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 303,064 App Store ratings for ThredUp.

Is ThredUp Legit?

ThredUp: Online Thrift Store appears to be a legitimate app. AppsHunter Legitimacy Score for ThredUp is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Tons of options

Love it! You can find literally anything at any price point, depending on your lifestyle or the occasion. This has become my first stop for clothing shopping!

Buying and selling

I have been buying and selling from this site for years! They always have the best selections!

Best Inline Thrift Store!

ThredUp is hands down the best online thrift store around. The selection is vast and I often purchase brand new with tag items for a fraction of the retail cost.

The only negative is that selling/consigning with ThredUp isn’t so great as the profit is literally pennies on the dollar and often a great financial loss, versus selling directly on other retail sites.
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Obsessed

Ever since I hear how much clothing is on the planet already, I decided to never by ‘new’ again. I have found amazing pieces on ThredUp. Totally affordable. I love this so much.

Do it.

Works great. I shop for both myself and my kids, from casual basics to statement pieces. Convenient, especially if you know what you like and what looks good on you - it’s easy to search and filter. And it’s environmentally friendly, too.

LOVE this app

I've been using ThredUP for at least 9 years. It's my favorite place to shop and it's so fun to find stylish items my size without having to dig through thrift store racks. My ONLY complaint is that they don't give waist measurements of shorts for some reason. So it's more of a gamble.

Thred Up fan

A fun way to shop my fave brands in one place and for less! Plus I’m reducing waste by keeping clothing in use longer.

in someone's cart

been trying to buy the dress of my dreams for 9 hours and even set timers to try and add it in my cart. literally waited all day and everytime it counted down to zero it just reset the time to 3 hours. waited overall 9 hours just for someone else to buy the dress. do not understand this!!!! i am so sad and frustrated why do i need to wait hours to buy something???? if im going to buy it i should be able to ad it to my cart and check out right then and there
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Thred Up Rocks

I absolutely love Thred Up. I find so many great deals and clothing items. I am my own runway modeling show.

Good

Love it! App works well overall. Love all the options. Like the filters and saving searches.

My Obsession

I take a “look” daily and ❤️all my favorites. I’ve purchased and sold for a couple of years and have gotten some pretty great pieces!

My first stop when shopping for clothing

You’ll thank yourself and the planet will thank you!!

A Great Thrifting Option to Add to Your Rotation

I'm a collector of 100% linen, funky layering pieces, and loose XL clothes to wear while creating. I can find what I like using their saved searches feature. I love what I've found!

Life stride sandals

Excellent condition shipped as expected… Only nine dollars? Just amazing!

Variety, Quality, Prices!

The merchandise is great but a lot of companies have that as well but ThredUp does the best at disciplined product presentation so it doesn’t feel chaotic. I appreciate that most of the dresses are on the same mannequin with the same lighting and the same photo angles.

Happy when I Thrift

I love finding clothes that I don’t have to pay top dollar for! Fun experience 😁

Scam

I sent a variety of name brand items they list as accepting in through the clean out bag option. Some were even new with tags. They accepted 1 item for 99 cents! I asked for my items back since I had followed all the requirements and the clothes were clearly sellable. They said I would need to pay for their premium service if I wanted items back. It was all very shady. Based on my experience, it definitely seemed they were selling items deemed unacceptable under pretense while sourcing them for free through consumers.
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Source of income

Thredup is a healthy source of income for me. They are super responsive too. I don’t know what I would do without thredup.

The Best!

Better than the mall

Great finds for great prices!

After a significant weight loss, I needed to replace my entire wardrobe on a budget. ThredUp offers such a variety of clothing for amazing prices. High-end designers, many of which new with tags for only a fraction of the price!