No eggs over medium option or special request options
I miss cast dine. If I want eggs over medium or anything welldone I can’t order on the app!
Terrible
No way to customize to meet dietary needs and the employees are rude who work for this company. I miss our old provider because this one is Sugar Honey Iced Tea if you catch my drift
More options for food
Really I was excited to get a new company at my workplace at Disney. I was so let down the food they show looks amazing but it’s not even on our menu selections. I would love better food. This isn’t what I want to eat, not 5 or 6 days a week.
Awful
When you were brought in, you took away our ability to order at the counter, we have to do on the app. Not everyone can do that. Further, the prices from the previous bender were all increased significantly and options were limited. I will go out of my way to make sure you’re removed from property.
Warning! No refunds or assistance
If you plan on using this app just know that they don’t have any solid plan or assistance when it comes to refunds online, I accidentally placed a order and a unknown location which the app would no provide me to location for, so I was unable to receive the order placed. I then when to their support chat which ended up being a AI chatbot that would loop me back and forth to itself with different support links. I then was able to use the website to contact human support where I was met with a untrained and unprofessional chatting assistant who was unable to assist me with producing any sort of contact information or further information on how I could receive a refund other than going in person and talking to the local manager at the location I placed the order at. ( keep in mind I have no idea where I placed this order other than the locations name which isn’t available on Google or Apple Maps)
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Good/experience
Expensive, wish there was combo deals, not enough of a portion for some items
Poor service
My order taste horrible and it’s ridiculous how expensive it is for such a small portion
Incredibly overpriced
Unbelievably high cost for food. Zero customer service.
Every since I found out
I have not stopped using this app since I found out about it!! It’s so convenient. It’s the best, especially in my work environment. I no longer have to wait in line.
Stops working
I’ve had the app stop working multiple times and I’ve had to delete it and reinstall.
Application loan open
I keep seeing your screen that’s asking me to update the app when I go to update the app. It says open and the app opens to please update the app. Pretty frustrating.
Service
Not customer focused. Had food sit in window 5+ minutes before moving to pickup area
Excellent
🔥🔥🔥🔥🔥
Revived Through Thrive
Easy to navigate and use! I have no complaints. Having the rewards even though it's only for the time being is really nice
Simply unusable
My employer’s food service moved from Eatify to Thrive and it is not going well. The app will not place an order unless you create an account but it will not allow anyone on our campus to create an account. So I guess the idea was to reduce sales?
Great support staff, great food options, and great house hold options
Support staff is soo helpful im so thankful for them! I lloveee thrive so much, they have So many great options, it’s such a gift🥰💗
Sometimes/something’s are more expensive
Sometimes/something’s are more expensive
Director, Production Finance
Great tasting, healthy and best value meals I have seen anywhere.
It doesn’t work
This app never works for orders. You try to make an order and you can’t complete it. Also, good luck with their app support- you’ll get nowhere there either.
No fries with my order
I ordered through this app and did not receive my full meal. All this app told me was to contact on site representative instead of taking care of this issue. Now I have to take more time out of my work day to get this issues resolved on my own. I don’t know why I would ever order using this app again.
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Can’t order in person
Absolutely ridiculous that this is the only way to order food. Cannot do it in person. If not advanced planning you simply cannot order food on the spot. Tremendous waste of time. Very, VERY limited options.
