Simply unusable
My employer’s food service moved from Eatify to Thrive and it is not going well. The app will not place an order unless you create an account but it will not allow anyone on our campus to create an account. So I guess the idea was to reduce sales?
Great support staff, great food options, and great house hold options
Support staff is soo helpful im so thankful for them! I lloveee thrive so much, they have So many great options, it’s such a gift🥰💗
Sometimes/something’s are more expensive
Sometimes/something’s are more expensive
Director, Production Finance
Great tasting, healthy and best value meals I have seen anywhere.
It doesn’t work
This app never works for orders. You try to make an order and you can’t complete it. Also, good luck with their app support- you’ll get nowhere there either.
No fries with my order
I ordered through this app and did not receive my full meal. All this app told me was to contact on site representative instead of taking care of this issue. Now I have to take more time out of my work day to get this issues resolved on my own. I don’t know why I would ever order using this app again.
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Can’t order in person
Absolutely ridiculous that this is the only way to order food. Cannot do it in person. If not advanced planning you simply cannot order food on the spot. Tremendous waste of time. Very, VERY limited options.
Thrive is not accepting any payment methods.
Downloaded the app because purchases weren’t going through on desktop. Apple pay, google pay, all display an error message, and credit card requests time out. Missed out on ordering food. Why develop an app when I could’ve left earlier to guarantee an order in person.
UI Overhaul
This feels like it was built with chat gpt now without any QA. Please fix the UI on desktop as well. My cart has to be removed manually every time after ordering is my main issue though. Terrible design.
Love it!
This is such a great thing to have when you’re not able to wait in line! Food is prepared quickly and efficiently!
More downtime than uptime
Constantly breaks. Unusable
Frequent crashes
Recent update has things crashing left and right
Super easy and quick.
Excellent app for food ordering.
Overcharged with no resolution
App prompts to choose paid options for the additions that are included in the basic meal price, but need to be selected from a separate section. The list is so long and paid options are on top, that it is easy to miss. I overpaid for the order and they of course have no human to talk to nor give contacts of where to submit a refund request. JUNK UI
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Poor experience
Forced to get this app to use cafeteria.
Can’t scan a barcode and then purchase something from the menu.
Password requirements unnecessarily stringent.
Can’t scan a barcode and then purchase something from the menu.
Password requirements unnecessarily stringent.
Works great 30% of the time
So frustrating, often run into issues checking out. Can't specify any pick up time and it says contact us or try again if issue persists. I get left hungry while at work often cause of this stinky app!
This app sucks
Always getting an error when ordering and doesn’t tell why
Notifications
A pop up demands notifications be setup on every single click. Basically impossible to use unless you allow notifications.
Food Delivery.
Great service. 100% satisfaction regarding on time, food temperature and accuracy of ordered. Thank you for a job well done.
Scanner Lag
The lag on this app is unbelievable. When you open the scanner, you can take a short break while it comes up. And if you want two of the same item, you have to scan twice instead of adding a +1 to the cart. Last but not least, sometimes it cannot scan barcodes at all.
Useless if vendors don’t comply
Tried to use it twice this week to avoid long lines in company cafeteria. I was charged but the vendor did not work on my order on both occasions. The app doesn’t allow me to make a complaint, flag the issue or issue a refund. Therefore this app is useless.
