Clean layout
Response from developer
Thank you for your review and feedback, the app is free to use and you don’t need a subscription to use it. Feel free to enjoy full planning and todo lists with over 4000 images available to represent your plans and tasks as well as mood tracking too.
Thoughtfully done
love the idea but so many bugs
Response from developer
Hey, we wanted to let you know that Version 3 is out now and includes a complete new interface that provides flexible daily planning and includes fixes for the issues you faced. If you reach out to support we will sort a free trial out for you to explore again on us.
For people reading reviews:
I’m gonna need you all to stop complaining cos I kinda wanted to as well but having spent the time looking I can confirm this app is giving the most out of all of them (for free)
99% of the other apps don’t allow you to repeat events/tasks without paying, for me that makes them unusable. Others were buggy with no support (per reviews) and one of them was a scam (didn’t fall for it luckily)
At least here the app functions as it should for free, and yesss I wanted more colour/graphic options for free as that is what is valuable to the neuro community, but at the end of the day it’s a business that needs to make money so it can provide the app.
There was only 1 app I found that comes above this one for me, and you have to pay for repeating events😭 my advice to Thruday is to have a lifetime pay option, because ultimately the other app has won me over by having that option at £10 cheaper than your annual price, but you’ve got an amazing app and as you can tell I take research too far so I would know🤣
So close
They also do that dark pattern where they let you do paywalled things but don't tell you until you click save.
If this app was $50 I'd buy it. But I'm sick and tired of throwing money into the ether. I'm not doing another subscription I am FED UP
Response from developer
Hello Ott62101, I am the developer of the app I wanted to respond to your review directly. You are free to dismiss the initial paywall shown when you first sign in with the x button at the top left of the page and continue to use the free version with core planning, todos, journal and mood tracking which are totally free. Regarding your allegations of 'dark patterns' - I would want to be clear that we do not allow you to 'complete actions' to then 'paywall you when you press save' - this is fundamentally untrue. I programmed the app in full without any third parties, this is not a pattern that is in place. Buttons are locked with 'requires subscription' text on premium features outside of planning or they are marked clearly with lock icons preventing you from using them at all. This is the opposite of what you claim. If you want to reach out and have a chat, feel free to reach me via the website support page.
Fantastically Helpful!
Best all in one planner
Not a good start, we’ll see
Firstly, as other reviews have said, their website (and the app description) is extremely misleading, it really highlights the fact that the app is free, without ever mentioning that some features are paid, which overall heavily implies that everything mentioned on the website is free. And the defensive replies from the developers on the reviews really don’t help (of course there are costs, no one blames you for it, just be transparent, because as it is your website *is* misleading).
Secondly, when I went to plan my day for tomorrow, it constantly changed the day to today (despite me selecting tomorrow or clicking a “free time block” from tomorrow).
So far, between the misleading information/lack of transparency and the bug it has been a pretty frustrating experience, but I’ll give it a go to see if it really is as helpful for AuDHD/Dyslexic people as it claims to be.
Please update your website and app description to make it clear that there is a free and a paid version, and what each version includes, so that people can find out this information before downloading the app and creating an account.
So brilliant
No financial backend for plan management
Response from developer
Subscriptions are managed via the AppStore as they don't provide functionality for us to cancel them for you. We are sorry for this.
Week 1 - already an INTEGRAL NECESSITY to my life in the best ways
The support responses I received for technical, as well as my user fault issues, (even requests for preferences) has been not only prompt, highly professional but friendly and informative.
Looking forward to working and resting better from now on.
Very pleased and now optimistic property professional
Nice design
Response from developer
Thanks for the feedback, we would love to understand what we can do to improve the app further for that extra star on the review. Feel free to reach out and let us know, maybe we can get it implemented for you.
Wonderful support
This has helped me so much
Misleading
Better than any other neurodivergent productivity app out there
Misleading: Not “Free”, Disappointing + Belligerent, Hostile Customer Service
The user will be prompted to provide a method of payment for either a monthly charge or to pay for a year at $49.99 via subscription. This was very disappointing for someone who has ADHD and is on the spectrum, as Thruday is advertised as “free” when it is clearly not.
The user contacted the “Developer”(?), which was another level of weird: A response was received from a person who wouldn’t identify themselves but appeared to take the complaint rather personally and actually lashed out in their email stating, (word-for-word):
“The app is free and has always been free - no one is forcing you to pay for premium. There is no paywalls. I think you are not looking properly.”
(and):
“I don't really appreciate your tone and telling me something that is not true while not looking at the app properly.”
When the user responded by sending screenshots of the subscription-based application process, this was the response:
“No, you are wrong...
It is a free with optional subscriptions....
Please stop emailing me with this stuff, I have thousands of neurodiverse people to help while taking zero wage and on state benefits while dealing with a brutal neurological conditions.
You mentioned it yourself; "No thanks, close this window"
So... close it and use the free app.
No one is forcing you to pay.”
This individual also chose to disclose their personal health issues and talk about how they are on state benefits which is completely inappropriate. There were no attempts to assist the user. Instead, the user received 2 belligerent emails in reply.
I don’t know if anyone moderates individuals who are authorized to sell their smart phone applications via these platforms but the aggressive and hostile treatment from the Thruday team should be addressed as it was very offensive.
Neurodivergent folks, please be aware that this app offers a “free 7-day trial”. When the 7 days are up, you will be required to pay a monthly instalment or for the full year, subscribed at $49.99. You will have to set up your payment details before the trial starts and if you don’t cancel it before the 7 days are done, you will be charged.
Hopefully this will save some people from have to contact the individual behind this app as it won’t be a pleasant experience.
Response from developer
Jennifer, our team received an initial hostile and entitled email with false accusations with an abusive tone at our staff while claiming our app is not free when it is - its all over our website. When presented with the facts you proceeded to call our staff crazy and psycho. We do not tolerate abuse of any kind and it was at that point we become very very short with you and refused to deal with you. We provide a solid suite of free tools that are NOT locked behind a subscription and as we told you in the emails; We are not forcing you to pay, you can use the free version -- You entered into a subscription with the terms clearly displayed. Our app would not be approved on the app store by Apple if optional subscriptions were not clearly listed as optional to our users. It is a simple fact that unless we fully meet Apples terms and conditions, you would not even have the app installed.
Game Changer!
Response from developer
Thank you so much for your kind feedback! If you have any ideas how we can improve the experience for the little one, feel free to reach out to us and let us know your thoughts.
Great App
Such potential, but misses the key point for ADHD
Response from developer
Please reach out to our team via live chat or the contact form on the site 24/7 to resolve your issues and figure out where things went wrong, we would be happy to help.
