Thyroid Tracker ThyForLife User Reviews

Top reviews

Great App!

Glad it’s back, and definitely better than ever! High functionality and very easy navigation!!

Love this app!!!

So cool to see the new wellness section live! I've been on the waitlist for ages, so it's super fun to be one of the first to play around with it.

Finally The App I Really Needed

So glad to find the app that is able to track my thyroid health! Also excited to observe my progression with it. Thank you!

Response from developer

Thank you so much for your kind review, we really appreciate it ❤️ Wishing you the best as you observe your progress, and we're really happy to have you with us.

It’s finally back!

I've been waiting for this app to come back and it was tough going without it. This used to be one of the highest-rated thyroid tracking apps out there, and I think the ratings only dipped because it was offline for a while. Now that it's back, it's better than ever.
So many new features and flows have been added, and the new wellness section is a standout. Really glad to see it up and running again!
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Response from developer

Hi! This made our day! You're spot on about the wellness section, it's been a labor of love and hearing it land as a standout means everything. Thanks for sticking with us through the quiet stretch. So glad you're back. We've got even more coming, so stay tuned!

Decent but needs more functionality

There aren’t many thyroid management apps out there. This one showed promise and I signed up for the Pro version to be able to add symptoms…or at least I thought I did. I kept getting additional prompts to sign up and when I did “add” symptoms, I discovered they needed to be reviewed and approved first, which is extremely not helpful. I never got any response and a charge never showed up for the subscription and I’m hoping it doesn’t. This app is a dud.
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Response from developer

Hi there, I am so deeply sorry. Looking at the timing of your review, your download happened during a period just as we had stepped back to rebuild ThyForLife from the ground up. We were not responding to support while rebuilding, and we missed both your review and the issues you ran into. That should never have been your experience, and I apologize for the silence. We have just relaunched as ThyForLife 2.0 with a new Wellness program built for our thyroid community. If you run into any challenges at all, please email me at natalia@thyforlife.com, and I will personally respond and look into it together with our team. And if you are open to giving us another look, I would love to hear what you think. Thank you for taking the time to write this. Natalia Founder, ThyForLife

Blood pressure

Why can I track my heart rate and not my BP? Seems lacking and an easy fix on your part for the price of subscription. Also community involvement is minimal.

Response from developer

Thanks so much for sharing your thoughts! 💙 We agree, blood pressure tracking would be a great feature. It’s not available just yet, but it’s already on our roadmap. We want to make sure it’s accurate and fits perfectly with the rest of your health data. We also hear you on community activity and are working on new ways to help members connect more easily. If you have ideas for features or topics you’d like to see, we’d love to hear from you. Please feel free to post in the community or just email us directly at info@thyforlife.com anytime for all specific suggestions. We hope you’ll give the app another try as we roll out these improvements, and if you feel we’ve earned it, we’d be so grateful if you might consider updating your rating. Your feedback really does make a difference!

Doesn’t Work

Don’t waste your time with this app. You will never get past the “Welcome” page. You can email, and every email response will be: we are working on it and it will be resolved in 24-48 hours.

Spoiler Alert: it will not be resolved.

Response from developer

Hello! We’re truly sorry for the frustration you experienced. During a recent upgrade, a small subset of users encountered unexpected login issues, and it sounds like you were affected. We know how disruptive that can be. Our team has since resolved the problem, and the app is working smoothly. To make things right, we’d like to offer you a token of appreciation for your patience. If you’re open to it, please reach out to us at info@thyforlife.com so we can arrange this for you. We’d be grateful for the opportunity to welcome you back and give you the seamless experience you deserve. If your next experience is much smoother, we’d greatly appreciate it if you might consider updating your rating to reflect it. Thank you again for giving us a try. Your team at ThyForLife

Can’t login

Just installed
App and it won’t allow login despite registering a new password which it won’t recognise! Shame but don’t have further patience!

Is not working

Created my account, verified my email, got everything set up and started using. The next day I was logged out and it’s refusing to let me log in even after verifying my email and changing my password. But it’s still notifying me to take my morning medicine

Response from developer

We sincerely apologize for the inconvenience caused by this glitch and want to resolve it as quickly as possible for you. It may be related to a device issue, so we kindly ask you to email us at info@thyforlife.com. Please include the email address you registered with so we can investigate and troubleshoot the issue on our end. We understand how frustrating this must be to be logged out like this, and we are so sorry for this inconvenience. As a gesture of appreciation, we’d like to offer you a token of thanks when you reach out. We look forward to hearing from you and getting this resolved for you!

Could Not Confirm Email

Was very excited when I downloaded this, but when I clicked the link to confirm my e-mail it took me to a webpage with code that said “{"timestamp":"2024-12-26T03:47:19","errorMessage":"UsernameNotFoundException","type":"This email isn't registered","statusCode":404,"subErrors":[]}”

This happened with two different email addresses :(
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Response from developer

We are so sorry for all this trouble and inconvenience. This must have been so frustrating, especially over the holidays. This issue is resolved, so you should be able to log in seamlessly. Could you please give us a second chance and kindly email us at info@thyforlife.com so that we can offer you a token of appreciation? We sincerely thank you for joining our community and helping us improve.

Very pleased with this app!

I started using this app a week or so ago, and it’s almost everything I’ve been looking for to track my hypothyroidism from Hashimoto’s. I had some issues logging some data, and the team immediately responded to my query and got things working quickly. I do wish the app supported tracking food, commentary on how those foods make you feel, and a place to log workout info. I could use the notes feature of the symptoms tracker, but it might be clunky. Nevertheless, the app is great, and there are many excellent resources within for anyone wanting to keep track of their thyroid issues and the symptoms thereof.
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Response from developer

Thank you so much for the amazing review! We are very happy to hear that you found our app helpful for navigating through Hashimoto’s. Our small team works very hard to make the experience with ThyForLife as pleasant as possible. Also thanks a lot for the suggestions, we will look into them and see if it would be possible to include them in our app in the future. If there’s anything else we can help you with please reach out to us at info@thyforlife.com

Dedicated Thyroid Tracker

In a healthcare system that often overlooks thyroid issues and lacks a holistic approach to treatment, having a dedicated thyroid tracker app is super helpful. ThyForLife allows me to gain a better understanding of my symptoms and manage my hypothyroidism more effectively.

Dodgy

I paid the 0.99p before trying it, don’t fall for it. Most of it is behind a waitlist with questionable questions (asking how much in $ is my thyroid health worth to me) and what isn’t behind waitlist “encountered error” whenever you try to add medication. Deleting.

Excellent App

Despite being no expert I find this app intuitive to use and the customer care is great - they are very responsive to feedback.

Easy to use

I was feeling overwhelmed with the meds and supplements required for my new hypothyroid diagnosis. The app helped me organize them with helpful reminders. Also appreciate all the information in the Community section.

Great customer service

Unfortunately Apple is not letting me change my previous review, but I did want to give a shout out to customer service for promptly fixing the issue I was having!

Wonderful resource

Thankyou so much for developing an app that is specific to this health issue! Very informative as well as making an excellent tool available for people needing help with tracking information. All in one spot!

Excelente!

Excelente aplicación para monitoreo de la tiroides!

Response from developer

Thank you for your 5-star review. We are working hard to build more features that would improve the overall user experience. In case you have any ideas to make the app even better, feel free to send an email: info@thyforlife.com

Great app!

Love it!

Days of week off

This looks pretty clear and user friendly. Some suggestions for tweaking: The days of the week buttons are off for entering the same med with different doses taken on certain days. eg. Press Sunday it appears as Saturday. It took me 30 minutes to accurately enter the days of the week on which I take 90 mg doses and 60 mg doses. It would be helpful to have the ability to enter times of day for symptoms, as I experience changes throughout a 24 hour cycle that may correspond to how I am metabolizing medication and could provide insight into doses and dosing regimen.
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Response from developer

Dear Zeus, thank you so much, we are so glad to hear that the app is pretty clear and user friendly! Yay! Apart from the issues... we had totally missed the fact that Sat and Sun were reversed - we are so sorry about this! Thank you so much for letting us know. We will fix the Sat/Sun issue, but please email us at info@thyforlife.com so we can stay in touch and inform you when the issue is fixed. We also really love your idea of adding the ability to enter times of day for symptoms - you are right, many people experience changes throughout the day. Could you please email us and let us know how many times a day you'd like to enter your symptoms? We'd love to make the features as relevant for you as possible. Looking forward to hearing from you at info@thyforlife.com. Hoping we fix the issues as soon as possible, as maybe it will also help improve your rating of us. Thank you so much!!