App login and UI problems
This is the only app I have on my phone that consistently logs me out. It NEVER maintains any type of login which requires significant extra rime to use. When I buy tickets, I have to take time to open and look through my password manager (not select it because it’s not available to select) and re-login.
Then using it is weird. Hold the button down? Gotta be a better way.
Then using it is weird. Hold the button down? Gotta be a better way.
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Let’s face it - you’re using this because you have no choice
UPDATE - inspected the web site and caught the error. “password must be shorter than or equal to 20 characters”. That’s pathetic. So the password reset function accepts a long password but the login page doesn’t. Yikes.
Had to try multiple email accounts just to sign up without generic JSON errors. Changing passwords is impossible - the subsequent login will just fail with Bad Request Exception. Filing a ticket is hilarious - enter your email and it immediately submits the form with no fields to describe your problem. I guess I have an empty support case floating around their system now. Why do I need an account to buy tickets, other than to get more email spam? There’s no Apple Pay, and no ability to use Apple to generate email/password because (I assume) the app is just an embedded browser hitting their site. Whatever it is, the experience is terrible. I’m using it because it’s the only option for this HS game. This review isn’t to persuade you not to use this; you probably have no choice either. It’s to persuade venues to consider other options.
Had to try multiple email accounts just to sign up without generic JSON errors. Changing passwords is impossible - the subsequent login will just fail with Bad Request Exception. Filing a ticket is hilarious - enter your email and it immediately submits the form with no fields to describe your problem. I guess I have an empty support case floating around their system now. Why do I need an account to buy tickets, other than to get more email spam? There’s no Apple Pay, and no ability to use Apple to generate email/password because (I assume) the app is just an embedded browser hitting their site. Whatever it is, the experience is terrible. I’m using it because it’s the only option for this HS game. This review isn’t to persuade you not to use this; you probably have no choice either. It’s to persuade venues to consider other options.
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Doesn’t work and now the high school doesn’t accept cash!
I’ve followed my local team but the HS football game isn’t showing up on the app. So now I can’t buy a ticket. I hate this app. There was nothing wrong with using cash or paying at the gate with a card. No wonder this app has such awful reviews!
Basic improvements needed
I shouldn’t have to sign in every time I use the app, please add google login. Also, users should be able to save schools as favorites so they don’t have to search for the school name each time.
Totally Useless. Can’t even find our school
I’ve been told by multiple people at the school to use Ticket Spicket to order tickets. If someone already has an account, it works. However, I don’t have an account. The app can’t find our school. I’m standing right next to someone who has been using the app and they have our school listed. This app is garbage!
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