Ticketek AU User Reviews

Customer Experience

Positive experience2.7% of reviews
Neutral0.7% of reviews
Negative experience96.7% of reviews

~ Based on 450 written reviews from the US App Store.

What users say

Is Ticketek AU Safe?

Ticketek AU does not appear safe based on available data. AppsHunter Safety Score for Ticketek AU is 38/100.

This assessment is based on 53 user ratings, with an App Store average of 1.3/5.

Safety Analysis

7.5% of ratings point to a safe experience
1.9% of ratings suggest some concerns
90.6% of ratings point to a risky experience

~ Based on 53 App Store ratings for Ticketek AU.

Is Ticketek AU Legit?

Ticketek AU appears to be a legitimate app. AppsHunter Legitimacy Score for Ticketek AU is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

First time I’ve reviewed an app

Worst app I’ve ever had the displeasure to use. So difficult to share tickets. Clunky and laggy.

Terrible

Genuinely terrible. Ticketmaster have shown that this kind of app can work seamlessly - how has Ticketek created an app that is superficially similar, yet performs so poorly?

Disgraceful Service

Was unable to attend a concert, contacted ticketek to seek help/refund. Phone calls were unanswered and was completely ignored via email - receiving no response at all. Was also inexplicably refused the ability to sell the tickets on their own forum for doing so.
Will avoid at all costs wherever possible.
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No sign in button

Can sign in via the browser but the sign in button on the app isn’t able to be pressed after putting in the email and password.

Soooo bad

Sign in button doesnt work and picking a seat is impossible

Terrible App

Can not log in. Have tried logging out, changing password, deleting & reinstalling app. Still will not work.

Cannot login via iPhone app

The Signin button is disabled no matter what credentials are updated. The account works fine in Windows laptop but doesn’t in iPhone. Such an inconvenience. Useless app.

Sign in broken

Can’t sign in on the app. Entered username and password but the button “Sign in” isn’t clickable. Please fix.

Cannot log into account via app

Can’t log into account via app. Sign in button greyed out on iPhone

Would love to log in

Can’t even log into my account via the app. Very frustrating.

Delete Account to change email?!

It is insane that a person needs to completely delete their account just to change their email address. Sort yourselves out.

Stupidest queue system

Why are the people ahead in queue so damn slow at buying tickets when theres a limited time to buy them, if someone is actively waiting at the site they should have much higher priority, why am i having to wait more then the hour i already waited for the tickets and queue to open because some as.holes opened the app 5 years before they came out and are camping the site. Absolutely stupid fking system, the 55467 aholes ahead of me should buy the damn tickets why be in queue so long if it takes u ten damn years to actually make ur purchase. Should be first in first serve but instead im waiting an extra who knows how long for thousands of people to just press PURCHASE THEM. And its not even them i can be mad at cos its the way this dumb ahh site works and whoever made this dumb system i wish only the worst for. And not only that, it wont let me sign in or make an account, i had pressed reset password 10 times and still not one email letting me do such thing so i cant even get in the app so all this damn waiting will be fking futile dumb stupid app
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I would rate in in the -

I don’t think the human brain could comprehend how much this app sucks. It’s almost on par with Translink. I don’t think there’s been a worse app that could ever be created worse than trans but this might just take the cake. My friends have used this app for many years saying it sucked I didn’t believe them but when I tried the actual app out I couldn’t even sign in. I had everything correct. My email to my password. It doesn’t get worse than this.
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Worst ticketing app for iOS

I’ve had an account with Ticketmaster LONG before apple even came out with their mobile devices. I have never had any smooth transactions with Ticketmaster each time I use an apple mobile device. I actually dread booking tickets thru Ticketmaster for events I have to go to. If I do have buy tickets thru Ticketmaster, I literally have to use a non-Apple device just to be sure that it’s going to be a smooth transaction.
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Useless

I don’t understand how the hell this app and business is still running. I bought my graduation tickets for my university event on my laptop, Can’t access it on my phone nor transfer this tickets. Called up the company only for them to hang up because they are experiencing a large number of phone calls. Do Better.
I’m disappointed that now my family will have to struggle to getting into my graduation event because instead of fixing the COMMON ISSUE, the company chooses to ignore it. Do better- I’m not supporting this company ANYMORE
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Where are my tickets

You get the email saying view tickets, click it, goes to app “you have no events or history of events” beyond useless

Absolute Garbage.

Works as well as a car with no wheels. Terrible

You are not able the sign up with this app

Do not use it because this app is useless

Order history error

Can’t access order history!! Get an ‘oops, this page is gone’ message!! Such a useless app! Do something about it!!!

Go Away!

The app just needs to die and never return. Please find someone who can make it work!!