App freezing!
App freezing when you open and tap on Rewards tab. Tried deleting & reinstalling but same issue. Also it no longer shows how many status credits you need to retain current status.
Insultingly, inexcusably bad
I am trying to give you my personal details in signing up for rewards. Why are you making that process literally impossible.
The ID capture does not work correctly. The face capture does not work correctly. The captures are rejected, or timeout, or capture and then timeout due to no capture. It says there is no ID in frame despite that being the *only* thing in frame.
Trying to fix this in-person was unsuccessful. There’s also no way to use digital ID in the app or in-person, that might mitigate the significant failures of the overall ID process.
I will not return to Crown. I will delete this app. I will tell everyone that this experience was insulting and demeaning, and that Crown does not care. I’m sure Crown is happy taking their pound of flesh from 10% of their total customer base.
The ID capture does not work correctly. The face capture does not work correctly. The captures are rejected, or timeout, or capture and then timeout due to no capture. It says there is no ID in frame despite that being the *only* thing in frame.
Trying to fix this in-person was unsuccessful. There’s also no way to use digital ID in the app or in-person, that might mitigate the significant failures of the overall ID process.
I will not return to Crown. I will delete this app. I will tell everyone that this experience was insulting and demeaning, and that Crown does not care. I’m sure Crown is happy taking their pound of flesh from 10% of their total customer base.
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Terrible app
After a long sign up process at the end there was an error without any reason. Waste of time.
Tech issue
Not working most times
Lousy App
This app would have to be the worst app on the planet. The app is clunky and devoid of information. A user cannot check history and neither can the establishment. The app does not provide any benefits for members. The establishment don’t care. The establishment could use this app in a beneficial way, whereby all parties find it useful.
Typical of Crown - a dud app
Typical of Crown - a dud app
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