Can’t get to sign up page
Can’t get to sign up page. End up in a perpetual loop
Cant even sign up
endless loop after clicking sign up on the app. just redirects you back to the app store of crown. 2026 and can’t believe simple app functionalities like sign up don’t work properly. what a joke
Can’t sign up
I have the app but can’t create a new membership
App freezing!
App freezing when you open and tap on Rewards tab. Tried deleting & reinstalling but same issue. Also it no longer shows how many status credits you need to retain current status.
Insultingly, inexcusably bad
I am trying to give you my personal details in signing up for rewards. Why are you making that process literally impossible.
The ID capture does not work correctly. The face capture does not work correctly. The captures are rejected, or timeout, or capture and then timeout due to no capture. It says there is no ID in frame despite that being the *only* thing in frame.
Trying to fix this in-person was unsuccessful. There’s also no way to use digital ID in the app or in-person, that might mitigate the significant failures of the overall ID process.
I will not return to Crown. I will delete this app. I will tell everyone that this experience was insulting and demeaning, and that Crown does not care. I’m sure Crown is happy taking their pound of flesh from 10% of their total customer base.
The ID capture does not work correctly. The face capture does not work correctly. The captures are rejected, or timeout, or capture and then timeout due to no capture. It says there is no ID in frame despite that being the *only* thing in frame.
Trying to fix this in-person was unsuccessful. There’s also no way to use digital ID in the app or in-person, that might mitigate the significant failures of the overall ID process.
I will not return to Crown. I will delete this app. I will tell everyone that this experience was insulting and demeaning, and that Crown does not care. I’m sure Crown is happy taking their pound of flesh from 10% of their total customer base.
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