Best
Love this - best app
YES
I hate Ticketmaster
Tried to scam me, withheld my payment
They refused to pay me due to a technical error on their end, they knew it was their error yet still repeatedly refused to pay me and refused to provide any explanation for why they were still withholding my payment. They don’t answer their phone and only intermittently answer support emails, and when they do respond to emails, it’s only with generic, unhelpful responses. I will never use this company again and wouldn’t recommend them to anyone.
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The fee Tick Pick takes is predatory
Gets the job done but the fee TickPick takes off the top of the sale is predatory. No wonder we have a resale issue here.
Number one
End of story
Ticket Redeemed
So I went to Koe Wetzel at Terminal B I bought a buy one get one free ticket, then when we walked in it said my ticket had already been redeemed 5 minutes ago…
sucks
they make it difficult for pay outs
Reliable!
Unlike StubHub, the tickets I purchase through this app actually get delivered and show up in my account. Prices through them are very competitive. App is stable and does the job well.
Shady
Bad customer service, they won’t make exceptions for people with medical issues when it comes to refunds. They just tell you that sucks and just sell them but you can’t because you don’t have the ticket until the day before the show. So good luck. The sellers don’t have to confirm or give you the tickets until the day before which makes trusting the site and seller hard. All in all, I won’t be using this service again. Just too shady
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Best site
Grreat prices, i hope they continue to offer the best pricing
Real prices cheap before
Great prices right before or if there’s bad weather people cancel and dump their tickets for less than 50% and no fake news prices or extra fees. Very satisfied.
Worst Customer service ever
There are too many other reputable apps out there these days to waste your time with TickPick any longer. I used to use them exclusively when they first came out but they have really gone down hill. I ordered tickets recently through them for a minor league baseball game (SJ Giants). My tickets were never sent. Mind you I’ve gone to literally hundreds of baseball games and I’m on a quest to visit all 150 major and minor league ballparks. This isn’t my first time transferring tickets or buying them on a second party app. I have Ticketmaster, AXS, the MLB ballpark app and more. I know how this works… so when my tickets didn’t transfer an so had to buy another ticket at the venue. I called their customer support thinking this will be an easy fix. Up until this point I have never had an issue with them. I spoke with a person that had to be covering for someone else because there is no way in the world a company would put this guy, Darion, in charge of talking to customers willingly. This guy proceeded to tell me I was wrong and that the ticket supplier that sold these tickets is one of the most reliable and that I’m wrong. I’m not kidding. I tried to tell him I did every single step he tried walking me through like I was an idiot. Then he thinks he’s going to insult me by saying if I’m hurting for money, that the process for getting my money back was extensive and would take awhile. I said dude, if you think I’m worried about $17 then you have completely missed the point. The most rude and unprofessional person I’ve ever spoke to in any business, anywhere, ever. There are more eyebrow raising parts of this convo but I’ve already written enough. I’ll never use this app again and I sigh you don’t either, or you might be told “well everyone else got their tickets so…?” Like what does that have to do with me and the fact that I didn’t get mine. I have all of the screenshots and tried to remediate this through the company but they couldn’t care less.
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No access
Already with a Ticketmaster account but this app wants you to open another while my original account was locked because my phone number was on the locked… ugly circle account
Withholding refund
Concert has been cancelled and Tickpick still holding on to my money
SCAM
After purchasing tickets it told me to claim them via transfer email, but when brought to the tickets they were already claimed by someone else. No one could help me issue a refund. Money wasted and no one could seem to help me.
Tried to scam me, withheld my payment
They refused to pay me due to a technical error on their end, and they knew it was their error yet still repeatedly refused to pay me and refused to provide any explanation for withholding my payment. They don’t answer their phone and only intermittently answer support emails, and when they do respond, it’s only with generic, unhelpful responses. I will never use this company again.
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Sells tickets while checking out
Was checking out and they sold the tickets in the time it took for me to click purchase. Not to mention multiple other issues trying to find events and the actual dates
Review
Always get the tickets I need at an affordable price
Extremely disappointing experience
Save yourself the hassle please.
We ordered tickets through this company, only to find out that someone else had already used them to get into the event. We were left outside missing the entire first set because the tickets never worked, luckily the venue let us in. We had someone in our seats and almost got into an altercation with the other people over having the same tickets.
When we contacted customer service, we specifically requested to speak with a supervisor. Instead, we were put on hold for 30 minutes, only to be told that the supervisor would not come to the phone and that we would receive a response by email within 72 hours. That is an unacceptable way to handle a customer who has paid for tickets. Do yourself a favor and save the time, frustration, and money — just use Ticketmaster. This experience was absolutely not worth the headache or the price of the rental car, or the 3 and a half hour drive!
We ordered tickets through this company, only to find out that someone else had already used them to get into the event. We were left outside missing the entire first set because the tickets never worked, luckily the venue let us in. We had someone in our seats and almost got into an altercation with the other people over having the same tickets.
When we contacted customer service, we specifically requested to speak with a supervisor. Instead, we were put on hold for 30 minutes, only to be told that the supervisor would not come to the phone and that we would receive a response by email within 72 hours. That is an unacceptable way to handle a customer who has paid for tickets. Do yourself a favor and save the time, frustration, and money — just use Ticketmaster. This experience was absolutely not worth the headache or the price of the rental car, or the 3 and a half hour drive!
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Chance
Not a good experience. Turned off my ability to sell. Was difficult to use. It’s the worst platform I know of.
