Who did this
This app would be ok for a transaction account but it is terrible for a mortgage! First of all it doesn’t show you your outstanding balance in the loan account, just how much you’re ahead on payments by - why? What use would I have for that information when I have a separate offset? I need to know how much I still owe and now that’s two menus deep. Second there is no more bpay, which is annoying if your bank flags large normal transfers for scams. Finally no web access, which also means no ability to easily save statements for e.g salary packaging, and limited ability to download transaction data for budgeting apps. Seriously considering refinancing to a normal bank over this. Two stars instead of one though because the app does work pretty smoothly it just doesn’t have any useful functionality.
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The WORST APP EVER!!!!!!
No CVS transaction files, no ability to change statement frequency, no online banking website, no ability to see Bendigo and Tiimely accounts in one place. The online chat function doesn’t work, the send button stays hidden after you type a message, so you can’t open a chat!!! THE WORST!!!!
Wrong statements
I found an issue with the account statements coming from the new app: withdrawal transactions ADD to the total account balance, instead of deducting from the total. The statements are just plain wrong and can’t be relied upon.
This is such a basic thing to stuff up
This is such a basic thing to stuff up
Terrible
That they got rid of the web portal & replaced it with this is shocking. Can’t even download a simple account statement. I need the statement, with account name & number included, but simply not an option. Woeful.
Very average app lacking basic functionality
The app forces deregistration when attempting to log out. No way to rename or delete old accounts in the regular payments section, either. Unbelievably poor design for a brand new app.
