Doesn’t work
App isn’t functioning properly, it does not let employees clock in or see the schedule
Clock and time display
Please put bigger time and date on landing page . After today update it vanished
Cambiar
Esta nueva actualización es demasiado lenta y las personas no pueden ponchar bien sus horas
Good until “update”
Pls undo update all u did was make it longer to clock in, made the buttons smaller, and overall ruined the app pls just undo it, idk why u even downgraded in the first place the normal one was fine. Why clock in immediately when u can wait 10 seconds like what.
Terrible Support
Reps are quick to email and call to pitch additional services, yet a single basic support question remained unresolved despite asking through multiple channels. At least this was at the get go, allowing us to move on to other options before too much time is wasted.
Needs more features
There should be an option for employees to view their schedules from this app. It does not make sense need manager PIN to see schedule. Otherwise a great app.
Disappointed
Bought an iPad, paid for a yearly membership, Timeclock app requires owner credentials every 30mins. I don’t always have an owner or manager available. But because of this I have a line of employee waiting to clock in. Should I return everything? Very disappointing. I have no published schedules.
Exasperating
If its working, its slow at best and the new version of time sheets STILL does not work but LOOK OUT if you need tech support…OMG 3.5 hours on the phone with a tech named Cherry, she knows NOTHING! My time and attendance still did not export and my payroll had to be keyed in manually! I get am email that my problem had be escalated and that someone would get back to me with in two business days…REALLY 2 business days…ok ill tell my staff to expect their checks 2 days late 🤦♀️🤷🏼♀️ i am now looking for a different time and attendance to use because my blood pressure can no longer take this…
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Unusable after update
We’ve used this app for 4 years and it’s never been great. The option to have free service for our small business was more of our focus. Now the app has updates and won’t move passed the sign in screen. My staff cannot clock in creating more work for my management team. My staff needs to be able to trust their timecards are accurate.
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New version is a downgrade
Older version allow employee to see their timesheet. New version does not. Transparency is important with our employees. This is a downgrade.
Great app
Great app, could you add support for running the app in portrait mode?
Big improvements
The latest update has made a big improvement to syncing and reliability. Long overdue but greatly appreciated!
Response from developer
Hi there - thanks for the review. We are glad that you are liking the update!
Poor Experience, Unusable for Business
Constant daily issues with shifts not syncing to their servers. We must troubleshoot this several times a week. Very frustrating experience for small business with two locations and 12 employees.
And it is not an issue as we have FIOS internet with 75megs download and upload speeds.
And it is not an issue as we have FIOS internet with 75megs download and upload speeds.
NOPE
Our app is now not usable with this update. No one can clock in or even open the app!
Wonky at times
Has been working great for months, not sure if it’s because of a new update but my employees clock in through the app on our iPads and it doesn’t seem to register that they actually clock in. Seems to be an in going issue for a couple of weeks now. Other than that all the other features work great.
Great app!!
Very easy to use, efficient, perfect for our chiropractic office.
Quirky but great when it works
CONS: If it doesn’t get a good WiFi signal, its spins and won’t let people sign in. You have to put it in offline mode as a fix. Schedule shows staff members who should not appear. It does not mirror web-version. Schedule does not show staff who take time off/vacation. amera takes picture took quick so I end up with pictures of hands at times.
PROS: Simple interface, no lag, best app of it’s kind.
REQUESTS (Web-version): Option to remove/hide sales and cost related data. Assign permanent shift hours depending on role. Copy pervious week schedule to save time.
PROS: Simple interface, no lag, best app of it’s kind.
REQUESTS (Web-version): Option to remove/hide sales and cost related data. Assign permanent shift hours depending on role. Copy pervious week schedule to save time.
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App continually getting worse
Non stop issues now with employees coming up and telling me it won’t load or doesn’t give them the option to clock/in or out and breaks generally give them the hardest time. Went well for a while but a lot of issues lately
Easy and Reliable
Employees can clock in quickly, and the photo is a great addition! Staff loves the app too.
Great app for the team
Got rid of our old time clock app from another company and the team loves it. Easy to run payroll and it integrates with the schedule builder. All very easy to use
