Tixr - Event Tickets appears to be a legitimate app. The AppsHunter Legitimacy Score for Tixr is 100 out of 100 points across 7 verification signals from App Store and developer data.

Tixr User Reviews

Name: Tixr - Event Tickets
Rating: 4.8 (12487 reviews)

Tixr - Event Tickets

Tixr, Inc.

🌟 Lifestyle

🎬 Entertainment

Customer Experience

Positive experience23.1% of reviews

Neutral3.8% of reviews

Negative experience73.1% of reviews

~ Based on 186 written reviews from the US App Store.

What users say

Summarized from real user reviews of Tixr. Based on 12K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Entertainment app.

Positive things

👍Easy to use
🚀Smooth checkout experience
💡Waitlist feature is useful
🤘Great customer service
🌟Sleek and modern design

Negative things

🐛Login issues and account verification problems
🤯Confusing and unintuitive UI
🔒Lack of basic security features (e.g., password managers)
💸Expensive service fees
🤔Inconsistent app performance

Is Tixr Safe?

Tixr - Event Tickets appears safe based on user ratings. AppsHunter Safety Score for Tixr is 96/100.

This assessment is based on 12,487 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience

1.2% of ratings suggest some concerns

3.0% of ratings point to a risky experience

~ Based on 12,487 App Store ratings for Tixr.

Is Tixr Legit?

Tixr - Event Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for Tixr is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Experts onlys fault

Impossible to sell the ticket stuck with it because experts onlys stupid event rules on other apps you can buy and sell those tickets now I’m just down money

DJB1201

5 days ago

Terrible

This ticket company is unaccountable. Terrible customer service and overall a terrible experience.

Soccer Dads

5 days ago

Ticket resell

Inability to resell tickets for seemingly no reason. I can’t go to the event anymore but there’s no support, can’t even transfer tickets to a friend. What a waste of money

Ftyhvddgvj

23 days ago

Response from developer

Hi there, resale and transfer availability are configured by the event organizer on a per-event basis — for that reason, not all events have these options enabled. Tixr does not control those policies. Check your Tixr wallet to see what's available for your tickets. For further help, visit fansupport.tixr.com or email support@tixr.com.

Buckcherry

The concert at mainland music hall that i paid for a six seat table has been rescheduled three times and I get an email today August 29th 2026 that they will be at the house of blues this coming Tuesday September 2nd. Need refund but cannot get a hold of anyone. Don’t know if I will be ordering from here ever again

Bucknothing

24 days ago

My refund

They still haven’t answered regarding my refund

UrielRuiz

24 days ago

Have the developers actually used this?

The app is extremely clunky and hard to use compared to every other ticket platform I’ve used. It will even sell a ticket while you are in its checkout. I consider not going to an event when I see I have to use this ticket service.

Selling ontheStreet

24 days ago

Response from developer

Hi there, we're sorry to hear the experience felt that way — we put a lot of work into making Tixr one of the more modern and user-friendly platforms out there. If there's a specific issue you ran into, please share the details at fansupport.tixr.com or email support@tixr.com so our team can look into it.

Password

I have reset my password countless times and I still get rejected. Not user friendly at all.

bootcamplola

24 days ago

Response from developer

Hi there, repeated login issues after a password reset can sometimes be tied to multiple accounts or a cached session. Please visit fansupport.tixr.com or email support@tixr.com and our team can help get you back in.

Ugh!

This may be the worst ticketing app ever invented. Last year I bought a two day pass, and the second day the ticket wouldn’t scan as the gates opened, and I missed my rail spot I waited out for all day. Other people I knew with 2 day pass had same issue. This year I’m forced to use it again and my ticket is nowhere to be found in the app, even though I got an email telling me that it was ready to load. Trying to get support from the company has proven as difficult as the ticket loading process. If I could give a negative 10 stars review, I would.

TrentRoyalB

a month ago

Response from developer

Hi Trent, sorry to hear about both experiences. For your current ticket not appearing in the app, this can sometimes be a login method mismatch — make sure you're signed in with the same account used at purchase. Please visit fansupport.tixr.com or email support@tixr.com and our team can locate your order and look into the scanning issue from last year as well.

It's me, not you

I always struggle with logging in.

Yo Big T 6SP

a month ago

Frustrating experience

Used twice for two separate events and was very frustrated by the experience. Wallet kept showing it was empty and kept getting a black screen when trying to launch from the confirmation email.

momjeans1

a month ago

Response from developer

Hi there, those issues can sometimes be device- or browser-specific. Try clearing your cache or reinstalling the app. If the problem persists, please visit fansupport.tixr.com or email support@tixr.com with your device details and our team can investigate.

Ticket issues

I’m not one to complain or leave reviews. Especially not bad ones. But I do not recommend buying tickets through TIXR. I ordered 3 evening tickets for an event, after I ordered them it said I ordered 2 morning ticket and 1 evening ticket. They wouldn’t change them for me so I asked for a refund so I could reorder them for the correct times. I spent $44 for the refund protection plan. They still would not give me a refund. I spent over $400 in all for these tickets. They are very misleading so I definitely do not recommend using TIXR for anything.

Cortney43

a month ago

Bad platform

Biggest issue is you can’t list soccer tickets for less than $31. So most of our tickets for matches we can’t attend go unsold. 2nd issue, they don’t transfer the funds for sold tickets until after the match. 3rd issue, they don’t transfer tickets cannot be posted on other ticket sites to get around the $31 price block. I hate this platform. Will probably not renew my season seats as I am losing too much money for unattended matches. Bring back Ticketmaster!

Nlwatastic

2 months ago

Response from developer

Hi there, resale minimums, payout timing, and transfer restrictions are all configured by the event organizer or venue — these aren't limits set by Tixr. We'd recommend reaching out to your team or venue contact directly to discuss adjusting those settings. For any platform-related questions, fansupport.tixr.com is available 24/7.

!?!?

Signed on from presale. Had tickets in cart and kept giving me an error that I had multiple tabs open when I could not. Ended up selling out and not getting tickets within 6 minutes of show going on sale. Very disappointed

phunkel

2 months ago

Terrible

I had a very frustrating experience with Tixr. The ticket transfer process was confusing and didn’t work as expected. The app lacked basic features that the support instructions referenced, making it nearly impossible to complete the transfer. Customer support was also difficult to reach, especially when I needed help quickly before an event.

For a platform handling event tickets, I expected a much smoother and more reliable experience. Instead, I was left stressed and worried about whether my tickets would be transferred in time. I hope Tixr improves both its app functionality and customer service because this experience was disappointing.

chey356

2 months ago

Response from developer

Hi Chey, transfer availability and timing are determined by the event organizer. If a feature referenced in our support articles wasn't appearing in your app, that's worth looking into — please visit fansupport.tixr.com or email support@tixr.com with the details and our team can help.

Useless app

Bought tickets. Got email that tickets are available. Log in to app. No tickets available. Wait a few days. Try again. No tickets available. Email support, no reply. Log in with same login but on a browser, tickets are there. Check again by logging in to app, no tickets available in app. Deleting the app now.

estensland

2 months ago

Response from developer

Hi there, this can sometimes happen when tickets are tied to a different login method or account — logging in with the same method you used at purchase usually resolves it. Try reinstalling the app and signing in with the same credentials. If tickets still don't appear, please visit fansupport.tixr.com or email support@tixr.com and our team can help locate your order.

Would not use

I will never use this app again I thought I would get my money back for a ticket I sold and still nothing at this point. I’ve been emailing them none stop and they are terrible at emailing. Again please don’t use this app use a different ticketing app.

MegElizabethTh

2 months ago

Unable to Access Valid Ticket Transfer

This was my first experience with Tixr, and it was extremely disappointing.

I received the ticket transfer emails without any problem, but every transfer link immediately showed “This transfer offer is no longer available,” even after the tickets were resent by the organizer. My Wallet remained empty the entire time.

I spent more than an hour trying to troubleshoot the issue and ultimately had to cancel my plans with a friend because I couldn’t access my tickets. A ticketing platform should make attending an event easier, not prevent people from attending after they’ve received valid transfer emails.

Y1061

2 months ago

Response from developer

Hi there, we're sorry for the trouble and the impact on your plans. If the link showed as unavailable and your Wallet stayed empty, the transfer process did not go as intended. We'd like to look into what happened on our end to ensure we can fix this issue going forward. Please email support@tixr.com with your order details so our team can investigate and ensure no other fans run into this issue. To understand more about how accepting transferred tickets on Tixr works, please read our support article at: fansupport.tixr.com/en/articles/11395549-how-to-accept-ticket-transfers

This app is terrible. Gives me constant problems.

I don’t know why, given the fact that it is the year 2026, something is simple as a ticketing app can suck so bad. I have constant problems with this app and I am begging venues to stop using it. My tickets are often very difficult to find. Sometimes they’re not available at all and I have to print out the PDF from the venue to get in. What’s the point of the “convenience“ of this thing. TIXR is BAD

Smokin' J

2 months ago

Terrible experience

Terrible experience with Tixr log in and password reset.

Dollar $ Bill

2 months ago

If I could rate 0 stars I would

This app has been the least helpful in trying to transfer a ticket and connecting me with the support team and not an AI bot. I will never use them again. Strongly recommend not using them if you ever think you’ll need to transfer a ticket in the future.

lindsay.rei