Poor App Cost me money.
I tried cancelling well before the taxi was confirmed but the app was dicking around and wouldn’t allow me to, showing an error message every time so I ended up incurring a cancellation charge.
Worthless, Uber is more reliable
Booked a pickup from NEC Premier Inn to the train station, after 15 minutes the taxi was assigned, tracked him for 10 minutes then the driver decided to reject it, waited another 20 minutes for a driver to be assigned and nothing. What’s the point or assigning and then letting your drivers reject it half way to the pick up.
Went for Uber and guess what, driver was at the front door within 2 minutes and cost less than half the estimated price. There’s a reason taxi firms are losing out to Uber, it’s not because they are cheaper, it’s because they provide better customer satisfaction and attention.
Sort your drivers out and make them stick to their assigned pick ups.
Went for Uber and guess what, driver was at the front door within 2 minutes and cost less than half the estimated price. There’s a reason taxi firms are losing out to Uber, it’s not because they are cheaper, it’s because they provide better customer satisfaction and attention.
Sort your drivers out and make them stick to their assigned pick ups.
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Reliable!
Pre-booked T.O.A. to get to the station for an early departure to get to the airport as I thought it would be more reliable than some of the other taxi companies that often cancel at the 11th hour… I made the right choice!
I got an app notification when it was on its way, it arrived early & waited patiently, got me there in great time & was cheaper than the other options I had. You can use Apple Pay too which is always helpful.
I got an app notification when it was on its way, it arrived early & waited patiently, got me there in great time & was cheaper than the other options I had. You can use Apple Pay too which is always helpful.
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Badly let down
This firm took a booking via this app to get my disabled father to my brother’s wedding. They confirmed the booking by telephone the day before. When the car didn’t arrive, they explained that their service didn’t cover my father’s area. I have never known a business be so careless and indifferent of causing such sadness.
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Couldn’t get it to work
Hoping to order a taxi using the app but after several attempts at getting the login code required to sign up (via sms) it is now saying the mobile number has ‘been blacklisted’, so I’ve deleted it.
