Only booking path that didn’t work
Was trying to book The French Laundry when tickets released, and the official Tock app was the only one that errored out when trying to go that path; better to just use the site
Won’t let me Login
I’ve tried multiple times to login and app freezes every time
Can’t make reservations when checkout
Your backend sucks.about to make the reservation but fail since merchandise is sold out. Why inventory does not update. The tech is older than 2010
Great Platform
I’ve been a fan of tock for years. The app is easy to use and the restaurants using it seem to be a bit nicer.
Setup app
I created and verified my email address on the www, and then when you download this horrible app, you try to login it doesn’t recognize you. What is the use of having an app if you can’t get into it? And the search engine trying to find a restaurant that uses this app, doesn’t give me everything within a 10 or 20 mile radius. It’s rather useless.
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Buggy and Tock won’t acknowledge their mistake
Reservation was made for July 3rd, the app errored out but got confirmation email with wrong date. Support makes it so that when you reply to their email response it bounces. They refused to help and got charged for the reservation for the wrong day. I may not be able to make reservations at certain restaurants because this buggy app is used by many restaurants but I will not use this app and risk being out over $500 again
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Needs to improve user friendliness
The app is too dependent on location- I made some reservations on vacation and it kept making that location my default for months. Also, I made a reservation but didn’t get an email and there is no way to view reservations on the app. And the search is really clunky. I would never use it if I didn’t have to.
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very ugly
ugly app and layout… what is that blue
What happened?
75% of the time the app won't search. Tap the search here area, nothing happens. Reboot app, works once or twice.
Buggy
Buggy and won’t make reservations that require a card forcing you to call or just avoid and use another platform.
Terrible app
Got a gift amount to use at a local restaurant we like…but it can’t be applied to a check at the end of the meal. Why would you have it set up this way? So frustrating. Don’t bother with this junk of an app.
Full of errors app CHANGED my reservation date at checkout!!
Be Wary of this app! I selected a Saturday time slot for my reservation and once I pre paid for the whole meal at checkout. My reservation and confirmation email all showed that my reservation was for the following Monday what??? The Saturday date and the Monday date are on opposite sides of a Sunday to Saturday Calendar it is literally impossible for me to miss click Monday (I have short thumbs). When I reached out they were dismissive and said that they only book reservations and told me to contact the restaurant.
Well Tock you can’t even book Reservations right and your motto should be “Book more than a table you get a free headache”
Well Tock you can’t even book Reservations right and your motto should be “Book more than a table you get a free headache”
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An Absolute Joke of an App
Oh, what a masterpiece of an app—truly a triumph of inefficiency! Somehow, it manages to be worse than just using their clunky website on a mobile browser. Want to book a popular restaurant? Good luck! The second reservations open, this app just sits there, refusing to refresh like a stubborn mule. Your only option? Kill it, restart, and by the time you’re back in, surprise! Everything’s fully booked. Bravo!
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Terrible App for Reservations
This is the worst app I have ever used for making restaurant reservations. It takes me to Ft Worth every time and I live in Dallas. When I try to make a reservation at the specific restaurant I want, the app says it can’t open. The choices are minimal. Why a restaurant would choose this app is beyond me. Very, very frustrating to use.
It is impossible that it has as many 5 star ratings at it says it has. Clearly the app owner is manipulating the process.
Do not use this app if you can avoid it.
It is impossible that it has as many 5 star ratings at it says it has. Clearly the app owner is manipulating the process.
Do not use this app if you can avoid it.
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Time zone disaster!
NEVER make a reservation using Tock before you travel. My Google calendar includes reservations from 5:00pm to 10:00pm for a single 7:00pm reservation. How does that even happen when I’ve only traveled CONUS since I started planning this trip? Most people rating this app must never leave their home time zone. If pictures were shareable, I would have sent my screen shot with 3 automatically saved Google Calendar Events (5:00, 7:00, and 10:00). Worst part is that the restaurant “trusts” Tock so much that they don’t answer
their phone, so I couldn’t verify my reservation by phone!
their phone, so I couldn’t verify my reservation by phone!
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Unusable
Without exaggeration, this may be the worst Silicon Valley “app for that” service I’ve ever used.
There are a million of these reservation services and they’re all somewhat annoying and make the process more difficult, but I literally spent an entire day on Tock’s website, mobile site, app, and the phone with the restaurant I wanted to visit, switching browsers, switching devices, updating iOS, all for nothing.
The restaurant is one of the highest rated in my city and has grown world-renowned, and I have been trying to get a table for my anniversary for two years, but once a date was finally available, I find out that although Tock keeps taking my credit card info, it won’t reserve anything for me, telling my my name was “typed incorrectly,” then not allowing me to choose that date or time again. The restaurant has entwined its system with Tock and I apparently cannot book my reservation any other way. Moreover, the dates available on Tock are not actually available, so it seems Tock is making things needlessly complicated for the restaurant, too. The biggest slap in the face is that the restaurant used to use a different service I’ve used before. I feel stupid getting this upset over an app, but it’s outright impressive just how bad one can be.
There are a million of these reservation services and they’re all somewhat annoying and make the process more difficult, but I literally spent an entire day on Tock’s website, mobile site, app, and the phone with the restaurant I wanted to visit, switching browsers, switching devices, updating iOS, all for nothing.
The restaurant is one of the highest rated in my city and has grown world-renowned, and I have been trying to get a table for my anniversary for two years, but once a date was finally available, I find out that although Tock keeps taking my credit card info, it won’t reserve anything for me, telling my my name was “typed incorrectly,” then not allowing me to choose that date or time again. The restaurant has entwined its system with Tock and I apparently cannot book my reservation any other way. Moreover, the dates available on Tock are not actually available, so it seems Tock is making things needlessly complicated for the restaurant, too. The biggest slap in the face is that the restaurant used to use a different service I’ve used before. I feel stupid getting this upset over an app, but it’s outright impressive just how bad one can be.
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This is tragically bad - use their website
Avoid it is junk
Routinely broken app and website
I beg restaurants and wineries to avoid this platform. You will lose business because customers are unable to book reservations and go elsewhere.
Bad
The worst dining app ever!!!
Don’t use this app
The app will let you make a reservation but not to cancel or move it. Don’t use this app, they just want to take your money.
