Tracking is hard
Tracking the progress is weird, you have to leave the app open, no banner or notification progress, and when the driver arrives they have to call you as you don’t get to track them. Aside from that, amazing!
Response from developer
Hello! Thank you so much for your review — we really appreciate it! 😊 By the way, the app does have an order-tracking system with notifications. Please check that notifications are enabled for Tomato in your phone’s settings. If you have any trouble setting them up, feel free to contact our customer support anytime and we’ll be happy to help! 🍅
Amazing, local app!
If you are in Tulum this app is essential! I’ve been using it for years without issue. Food comes quick, reliable and with low delivery costs. The support staff is incredibly responsive and always there to help find a solution if there is any issues
Great app for tulum
Tomato is a great app for food delivery and their team is top notch. Any time there’s an issue they resolve it quickly.
The BEST and ONLY
Better food here than any other app! Infinitely better food and faster delivery than uber eats. I arrived in Tulum from America and was using Uber eats for a while, and I was never really impressed with anything I ordered which was shocking because I heard how great the food was in Tulum. Then when I heard about this app, I realized what they were talking about. The food here is. So much better than anything on uber eats. 100x better. And way faster!
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Instructions
You can leave as many instructions as possible, the support staff do nothing. No empathy. App is a joke
