Tom top
Nice, app/ like how’s that working perfectly and what is the best method for me is so many things to find! Thanks, Dewis, Jackson Michigan!
App crashes a lot!!!
Lately the app has been crashing a lot, doesn’t let you check tracking info from the app
needs massive amount of improvements
I use dark mode on my iphone 12 and I can not even see any of letters when typing in on the search bar and when browsing categories... must be fixed if to keep customers
Use PayPal; Use Website. Got some awesome DJ lights
For all this complaining about not receiving their things, just use PayPal. PayPal verifies sellers and secures your transaction so if the seller doesn’t send you the stuff PayPal can just reimburse you. There’s a bug that crashes the app when you try to look at your purchases/tracking so just use the website on a browser for seamless use. I Got four Lixida Moving head gobos lights and they are some pretty awesome lights and even though shipping took a while it wasn’t a big deal unless you pay for expedited. Wish there were coupons but you can’t have everything.
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Response from developer
Dear customer, thank you for your patronage, our technical department has fixed this bug, thank you for your feedback, have a nice day!
Disappointed
I purchased a lenovo X smart watch it took forever to be delivered then it was in a foreign language I assume it’s Chinese. How am I supposed to use it? Can’t reach any customer service. Try accessing my account with their app it crashes when I choose my account. It will allow me to shop more no problem but try to access my account such as previous orders and it crashes! I wasted my hard earned money! Wish I could rate it at no stars!
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Response from developer
Dear Customer, So sorry to hear that, we are working hard on all of aspects. Please kindly note that we will try our best to resolve the issue for each customer. Could you please send us more details such as your order number via support@tomtop.com, we will handle it for you right away. Many thanks.
