TopCashback User Reviews

Name: TopCashback: Cash Back & Deals
Rating: 4.7 (16193 reviews)

TopCashback: Cash Back & Deals

TopCashback Ltd.

🌟 Lifestyle

🛍️ Shopping

What users say

Summarized from real user reviews of TopCashback. Based on 16K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

💖High cash back rates
👍User-friendly app and website
🤑Earn bonus cash back
🛒Convenient for online shopping

Negative things

⏳Extremely long wait times for payouts
🤔Inconsistent tracking of purchases
🤷‍♀️Poor customer service and support
🔒Login and account issues
💰Advertised cash back not always honored

Top reviews

Most Recent Highest Rated Lowest Rated

Best cashback App

So far so good. No problem at all

AliYouXeo

a month ago

Doesn’t track any of my visits

The way this works in order to get cash back. You have to start your purchase by linking to the store through the app. And then supposedly the app will track what you bought and provide you with the appropriate cash back. I’ve had this thing for a couple of months and for the first time I used it quickly posted that the transaction was identified and cash back amount was listed (with the proviso the transaction needed time to be confirmed. I have since use this app to make purchases three times, always linking out to the store from the app. However, the app has not detected any of these transactions. When I entered in a ticket for my purchase, they completely ignored the ticket, and removed it from visibility from any location in the app. So from my perspective, this app doesn’t actually give you cash back it just tracks you, then makes it difficult to track your tickets and create new ones. How is it that the app is able to track that I went to a store but somehow doesn’t see my purchase???

calliopedays

a month ago

Response from developer

Hi there, Thank you for taking the time to share your experience. We're sorry to hear that some of your purchases haven't tracked as expected and that your support experience left you feeling frustrated. Cash Back tracking relies on information being shared back to us by the store after a purchase is completed. While most transactions track automatically, there are occasions when purchases may not be reported correctly due to factors such as browser settings, ad blockers, coupon usage, changes made during checkout or issues on the retailer's side. We also understand your concern regarding the support ticket process. Missing Cash Back requests should never be ignored, and we'd like the opportunity to investigate what happened with your submissions. If you can contact us at uscustomercare@topcashback.com with the email address associated with your account and details of the missing purchases, we'll review the situation and work to resolve it. We appreciate your feedback, as it helps us improve both our tracking experience and customer support. Our goal is always to ensure members receive any eligible Cash Back they've earned. Best, Erica

Why do I keep retrying this?

So years ago, I was on this and realized that you got a penny for every hour spent, but it wasn’t payable stupid stuff like that. It was one of the lowest earning cashback sites I’ve ever seen. Well, I gave it another chance and the first cashback offer I tried was that, of Coursera 10% 10.1% back. This was days ago. I went through their site I reduced privacy, etc. My earnings? Zilch. I don’t know why this is so popular.

Mmmrja

a month ago

Waste of time

Even though I do get cash back, most of the time it doesn’t even track. The prepaid cards don’t even work before it reaches the expiration date. Tried to check balance using 5 different methods and all of them said it was an invalid card. Not worth the time

GlacialFish

a month ago

Cashing out

This app will not let me cash out my funds

Beckd2246

a month ago

A lucky fun app to make money each purchase

Good everything every time

Koking2911

a month ago

NDH Consulting

I love this app!

www.nicholashartlep.com

a month ago

Sketchy/Poor Communication

I had downloaded the app because a video on TikTok popped up about a coupon for new users who downloaded, “TopCashback”. I followed the instructions and downloaded the app. The deal offered a $20 cash-back reward so I ordered the qualifying item. Around the 2nd day the $20 showed up as pending. The video had stated that it took about a week for you to be able to cash out the $20 so I waited. One night when I went to go check the app, I was logged out and no longer allowed to enter to view my account. At first I thought I had typed in the password wrong, so I reset my password. I recieved the email to reset the password and I did. I tried logging in again and it said “unable to login at this time”. At first I thought the app was having issues, but then I tried on safari and I was receiving the same error message. I then emailed customer support and they said they would pass it on to someone else and I have yet to receive a response. Not only was I having trouble but so was my sister who did the same cash back deal. I find it sketchy since I have yet to get help. Do not downloaded this app.

jev2007

2 months ago

Response from developer

Hi there, Thank you for sharing your experience. We're sorry to hear about the difficulties you and your sister encountered with your accounts and the frustration this has caused. Account access issues can occur for a variety of reasons, but we understand how concerning it can be when you're unable to log in, especially when you have pending Cash Back in your account. We also apologize if you feel your support request has not been addressed in a timely manner. We take these concerns seriously and would appreciate the opportunity to investigate what happened. Please contact me directly at uscustomercare@topcashback.com with the email address associated with your account, and I'll be happy to look into this for you and provide an update. Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this matter for you. Best, Erica

Bad app

I used this app because it offered higher cashback rates and had great reviews. Unfortunately, several valid cashback claims were declined without a clear explanation. Very disappointing experience and poor handling of customer trust.

mgore.1

2 months ago

Cash back

Legitimate

#kengriffinlied

3 months ago

It’s great…sometimes!

I do find that Top Cash Back has typically the highest cash back rates of other competitors, however, the completion rate of my transactions with Top Cash Back is significantly lower than others. First of all, redemption timelines are insane with TCB…sometimes reaching up to a year in processing. Then, I receive rejection notices that “the vendor has determined that your claim doesn’t qualify”. While this may appear the fault of the vendor I’ve bought from, I don’t have this same problem with the likes of Rakuten or Retail me Not. Finally, I will get several transaction to just get “declined”. No answer, no explanation…just declined. While it would be great to get 1-5% extra rebate as “promised” through TCB, what is the real savings when 30-60 of my transactions get declined for the savings that were promised?

RECoachZ

3 months ago

Response from developer

Hi there, Thanks for taking the time to share such detailed feedback—we really appreciate it. It’s great to hear you’ve noticed our higher Cash Back rates, but we completely understand how frustrating it is when tracking issues, long timelines, or declines impact your overall experience. Cash Back tracking and approval depend on the retailer confirming the purchase, which can sometimes lead to longer processing times or declines. That said, we agree that the experience you described—especially multiple declined transactions without clear explanations—is not what we want for our members. We also want to help set you up for the best possible success when shopping. Using multiple Cash Back sites at once can interfere with tracking, so we recommend sticking to one at a time and clearing your cookies/cache before shopping. Disabling ad blockers, avoiding pre-loaded carts, only using coupons listed on TopCashback, and keeping unnecessary tabs closed can also help ensure your purchase tracks correctly. We’d really like to take a closer look at your account and specific transactions to understand what’s happening here. Please reach out to us at uscustomercare@topcashback.com, and our team will be happy to investigate and provide more clarity. Your feedback is incredibly valuable, and we’re committed to improving both tracking reliability and communication. We hope we can turn this experience around for you. Best, Erica

Never tracked successfully

They never tracked my transaction…. Not sure if this also happened to others but mine… never tracked.

peijgoong

3 months ago

Unable to setup Venmo or bank details for cash out

I keep trying to setup my bank info for cash out but it keep popping up security question which I had never setup on this up. I can’t cash out my money from the app due to this security pop up which I don’t setup and can’t find it on the app to setup/update that.

KirtiDahiya

3 months ago

Spread the love

I have been with Top Cash for several years, and it has truly been a rewarding experience. They make it simple and incredibly easy to earn free money. Just click the icon, choose your store, and make your purchase—it’s that easy.

7CharlieT

3 months ago

Never able to login

Worst application ever I make account got some cash back by purchasing through Walmart next day it stop working I never able to login in my account I set up my password multiple time through forgot password didn’t work. Email customer care never get back response. Feel like they are doing scam with people

Jp4114

3 months ago

Be careful

I submitted a request for cash out on Jan 13, 2026, and until this day, I have not received anything.

OIOIOIOIOIOIOIOIOIOI.

3 months ago

Sickening

They owe me literally hundreds of dollars and NEVER reply to ANY submitted claims, I have claims they say are “on ice” from even over a year ago… I couldn’t return my items for money back and could have used Rakuten or some other site, but chose theirs because of a higher rebate. NEVER use these scammers

2353ggjkll

4 months ago

Wonderful

Eu amo usar este aplicativo

AlineSpadetto

4 months ago

Poor Tracking

I seem to always have to chase down my points via submitting a claim and waiting months for a response. I have tried multiple times to use the top cash gift card app and it never works. It never processes for a gift card always says that something went wrong. It’s very aggravating when you try to use your specific apps and they don’t work.

Lesion KR

4 months ago

Sign up now!

Easy way to get dollars back on purchases you were going to make anyway. It makes for some great discounts especially if you also have a coupon from the retailer. I love it.

kittycovington