Torrid User Reviews

What users say

Top reviews

Painfully sloooooow

I have top level download speeds but this app just gives me the wheel of death. I've even tried deleting and reinstalling.

Crashes every time

Can’t use at all

iPhone 14 app is glitchy

I haven’t been able to shop from the app in many months because of how glitchy it is. Just get the waiting circle of death and nothing loads.

Addicted!!!

I’ve been shopping at torrid for years now and I still love their clothes! Most of them are high quality long lasting clothing. They have different styles to choose from such as Festi (Hippie boho style) which I tend to prefer. They also have really comfortable jeans. I love their microfiber underwear. They also have a super soft style. I’m in bed a lot and they are just perfect for me. I need comfortable, edgy, stylish clothes and Torrid is my go to!!
Show more

Lace XO bra

I’ve been searching for five years to find a bra that Would fit comfortably. I finally found it this one is it? Great selection of really plus size bras.

Did something happen to the app?

Why isn’t the app working?

Keeps Stalling

When I’m browsing it will just stall out randomly. But I can’t review my most recent order and i get an error says something went wrong please try again. I’ve been getting it for days I’ve uninstalled and reinstalled the app still does it doesn’t matter if I tap on last order or the orders from the order page it stalls gives me an error then just spins and you can’t click on anything else. Fix this! I use to love the app used it for years!
Show more

Will not open

This app is continuously not working. Just circles and circles! When it does work, you can’t check out. But mostly you can’t even shop, because it won’t load anything. Frustrating.

Love their clothes!

I just can’t get enough, I love almost everything

Website ording sucks

I always have trouble placing orders on your website. It could be more intuitive.

So in love with Torrids

I love when Torrid’s has deals, but also some of the cutest clothes. I know at times they are high priced but if you work out the sales, Torrid’s cash and rewards it’s amazing how much you save.

After last update has problems

After the last update this thing won’t access any of my order history, rewards, or torrid cash information. I already manually restarted my device, so I’m going to try uninstalling it and reinstalling the app. Still, it would be nice if it just worked.

App Won’t Work

I am avid Torrid shopper and order from the app all the time but suddenly it says that it experienced and error and try again later. I tried deleting and redownloading but it didn’t fix it. And I lost my cart, guess I won’t be spending my money here.

Incomplete address

On the app it showed the correct address but when my package was sent, it wasn’t delivered because it removed the unit #. And now it’s an inconvenience because I have to pay for next day shipping, because I need the item by this Saturday.

Error messages, non functional!

I used to love the app, but now it’s completely non functional. Error messages all over the place and gets stuck. Emptied my cart and I don’t have the time or energy to try to find those items again. Please fix this!

PLEASED!!

Always making sure us girls with some curves have the right fit! Oh and the bras are my favorite!

Canadian Shopper

I love Torrid—the styles, the variety, the promotions, Torrid cash and Torrid rewards.
Pretty much everything I buy is true to size. I only wish the shipping could be back to the store or a lower cost. 🇨🇦

App DONT WORK

This app still doesn’t work properly and it’s been like this over a year now. It’s glitches, it’s freezes or just completely crashes. Only how I can shop torrid is on website and that’s sometimes cause the site sometimes does the same stuff, Torrid is to expensive to not be able to use all platforms that’s suppose to be accessible to its consumers
Show more

Keep Torrid Stores

Love Torrid. Place brings the model out in ALL women. Make new stores. Stop closing down stores.

Torrid Cash is a Scam

Torrid Cash is a scam. Love Torrid but don’t appreciate the lies/gimmicks. Cheaper to not use TC.