Cc not working?
I got the credit card for extra discount but half the time it doesn’t work. Even though I have credit available
Applied for torrid card for discount and no way to apply the number
Applied for torrid card for discount and no way to apply the number. Annoying. And no help available.
Torrid cash
The clothes are amazing no complaints there but would certainly like it if the torrid cash could be used on everything, it would certainly encourage me to purchase more at one time.
Only Place to Shop
Ive been shopping Torrid for 20 years. It’s the only place I can buy clothes that truly fit my curves! The website has improved drastically over the last couple years. Cant recommend enough!
Meh
Torrid is starting to become less and less tolerable. I’ve never really had an issue with a delivery but there are other issues that seem to be ongoing or getting worse. For one, the sizing is wildly inconsistent even between items of clothing that are supposed to be the same size. The fashion has gotten worse and worse every year they definitely need new designers. The shirts are all box shaped… it’s like they think plus size women have no shape? Also the prices are insane for the quality of the clothing. On top of that with certain types of undergarments they have very limited sizing which is strange considering this is a store for plus size women. And more recently, the app has been super buggy. I can’t even open it on my iPad at all. I do however like the basic items I’ve ordered (plain t’s, sweaters etc). Pretty disappointing overall and leading me to look elsewhere for clothing.
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App won’t work
Can’t get anything on the app to come up
Never ending loading screen
Everytime I open the app it never loads up. It’s been like this for months and everytime I check the App Store, no update is needed. Pitiful
Slow
The app for this store takes forever to load for me between each click. Sometimes it never loads at all. Easier to just use their mobile website, but that also seems to run pretty slow.
You update the app, and now I cannot open it.
It’s been since the last update, I cannot open the app at all. Please fix .
Not screen reader accessible
This app is very hard to use specially when you can't see and you're trying to purchase something they need to make it more accessible for the Blind. Wow I've never seen another app so complicated
Shipping prices remain too high
Love the online option to Canada but shipping prices are still very high compared to other online retailers
Don’t offer additional discounts!
If you don’t make sure an additional discount works, don’t offer it! Also, if it is store pick-up, make the whole order arrive at the store at the same time. Starting to get frustrated with the store!
Love their clothes
10/10 per always
My favorite
I have been shopping here at Torrid for over ten years and I have no reason to shop anywhere else! Hands down, the best place for a curvy, plus-size woman to shop! From there perfectly fitted jeans to the intimate wear that is sooooo comfortable. Always has good deals, they send out rewards often, and amazing customer service! Proud to be a loyal customer! Thank you for making me feel beautiful!
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Size/fit
In past ordered identical to what I already have such as brand fit and size. Even tho tag says same it was 3 sizes bigger
App never works
I have NEVER been able to open or use the mobile app. Just spins uselessly. At this point I’ve deleted it. Even the Temu app works but this doesn’t!?!? Where does that make sense.
Payment Process
It was really hard trying do my payment process , I retried 5 different ways downloaded the app and even tried the website. It finally went through after 10 tries .
Say Yes
Torrid is timeless with their different categories of styles. You can never go wrong with what you purchase. Say Yes to being a curvy girl and Torrid gets me.
🩷Jeans
New to Torrid. I came for the jeans because my daughter really loves them. Now I love them too.
lagging
the torrid app never work for me. theres a circle that appears on the front screen and it just spins. i checked to see if the app needed to be updated but it was up to date. i’m going to uninstall this app for the 4th time and just use the website. using the torrid app is taxing to say the least.
