Torrid User Reviews

Customer Experience

Positive experience36.4% of reviews
Neutral10.3% of reviews
Negative experience53.3% of reviews

~ Based on 797 written reviews from the US App Store.

What users say

Is Torrid Safe?

Torrid appears safe based on user ratings. AppsHunter Safety Score for Torrid is 96/100.

This assessment is based on 137,565 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.9% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 137,565 App Store ratings for Torrid.

Is Torrid Legit?

Torrid appears to be a legitimate app. AppsHunter Legitimacy Score for Torrid is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love love love

As a curvey woman I have never found clothes so comfortable and stylish.

How does this have 4 stars?

I can never get anything to actually load on this app. How are people using it and giving it five stars?

Ads and offers of cashback

A real turnoff

Inconsistent pricing

The prices in the cart are not the same as the ones in checkout. Not impressed Torrid!

Great Clothing

Love Torrid's Leggings

Never works

Any time I try to log onto the app, it never works for me. I’ve tried seeing if it needs to be updated, and it doesn’t show anything. It takes FOREVER to load anything. I’ll just use the browser. Much faster.

Shoes

I don’t I stand why I can’t buy shoes anymore!

Love this store

I love this store. It is my favorite store.

Love

I absolutely love shopping at Torrid it’s my number one stop when I need to buy clothes!!!

Glitchy

I had to close & re-open the app several times because the page wouldn't load

I’m excited !

I’m excited to see my new dress..

Never worked for me

All this app has ever done was spin out

app lags, never works.

This app is legit the worst for a store. It never loads right, lags, and crashes constantly. i’ve never written an app review like this, it’s just so frustrating to be led to the app that never works. I do t shop at torrid this way anymore, I use my browser instead now. fix your app!

i’m running latest app and ios on 17pro max. it’s not me, it’s you.
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Love You Torrid

I’m so thankful for this store. Love the clothes, love the materials of the clothes love every style they have online.

Payment Issues

I had a very difficult time cashing out. An error message said “Order placed but not confirmed”.

What’s the issue?!?

Is anyone else having problems using the app on an iPhone? My sister and I have been unable to fully open the app for months. It’s perpetually spinning.

Exelente

Exelente

Problems with App

I changed my address four different times, but once I placed the order it showed me my old address

Terrible App

I hate this app. It is always so slow. WiFi, no WiFi. My old iPhone, my new iPhone. It is my only app that takes forever to load. I’ve tried uninstalling it too. I don’t understand why it’s so slow.

Used to be great

Ever since 2 updates ago I can’t get the app to load at all. It’s updated to the latest version, but it’s useless when nothing will load