Torrid User Reviews

Customer Experience

Positive experience36.2% of reviews
Neutral10.5% of reviews
Negative experience53.3% of reviews

~ Based on 741 written reviews from the US App Store.

What users say

Is Torrid Safe?

Torrid appears safe based on user ratings. AppsHunter Safety Score for Torrid is 96/100.

This assessment is based on 136,608 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.9% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 136,608 App Store ratings for Torrid.

Is Torrid Legit?

Torrid appears to be a legitimate app. AppsHunter Legitimacy Score for Torrid is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Application

I’ve removed and downloaded this app numerous times and it never works.

Glitchy app

Update: after another redownload it seems to be working! I appreciate the response. Looking forward to being able to shop again!
I have so many issues using the app. I’ve updated it and redownloaded and it still won’t work. Super frustrating since there’s so much more available online than in store. This is a new problem recently! I’ve been able to use it in the past.
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Deals

Torrid is so good with deals and they fit all different shapes and sizes comfortably

Website issue with Torrid CC

I was approved for a Torrid CC but haven’t been able to use it. I missed out on some good deals because of this

Favorite store

Love Torrid, it’s my go-to, the only place I shop. Loyal forever custo here…:til the wheels fall off!

On top of it

Can always count on Torrid to you updated for shipping and stock. Easy to use site. Love the what to wear with it feature.

Love this store!

This store always has great clothes to pick from, and the app gives me a chance to see so much more than what is in stores. One of my favorite parts of the app is that the clothing categories actually have an end, so I don’t feel like I missed seeing something I might love.

User friendly

It’s easy to navigate and use.

Torrid Cash all year

You should show customers to use their Torrid cash for a year before expiring.

Quality

Torrid has a wonderful selection of styles. My granddaughter and I can both find things that we love. The quality of their merchandise surpasses many others. Have had many items for years and they still look and feel wonderful!

Pam

I love love Torrid

Terrible

Never loads negative stars

Best Store for Plus Sizes!

I cannot say it enough, there is not a single store out there comparable to Torrid. And this store works for all ages. I’m 55, and I can find the perfect clothes for my professional job on one hand and the perfect clothes for summertime days at the lake or in the sun on the other. Everything has stretch and moves perfectly with plus size bodies - their clothes are high quality and last through many washes. They’re ahead of the games with trends, yet have plenty of timeless styles. U have 2 closets full of Iris clothes. I may buy a thing or two from Macy’s or maybe Old Navy, but 99% of my closet has a Torrid tag. Thank you for making shopping fun for us plus sized ladies!!
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Fast and easy online checkout.

Super easy interface. Locating items and buying them, was very efficient

love Torrid app

favorite shopping app and store … best clothes

Order History

The app doesn’t show complete order history. Several orders for 2026 are missing. I shop a lot and reviewing the history prevents duplicate purchases.

Love Torrid

Torid is the best size inclusive store, been shopping with torrid for 20+ years never disappointed!

Need to restock!

Love their clothes but they always run out of the larger sizes quickly. Restock!

New dresses

It would be nice if you would stop making full polyester fabric clothes.
Rayon or cotton is better.
Also can you make some tall maxi dresses with no seam under the breast. This look is awful for large breasted women.

Great people, great clothes,Shopping is fun!!

Every shopping experience at the Schaumburg ILLINOIS towards store is incredible. The staff who is supervised by Nancy are all 100% dedicated to the customers and treat all of us with respect, kindness, and positive energy with great suggestions!!! The clothes are so much fun, and TORRID has beautiful and fun clothes for every event I ever go to! No matter what your age and I am 75 and a plus size, you can really enjoy shopping at TORRID! I’m a very active senior citizen and no matter where I go. People compliment me on my Torrid clothes !With all the sales and the TORRID cash you get so much for your money along with a fantastic shopping experience! Thank you, Nancy and crew for being model retailers!
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