Torrid Reviews: Is It Legit?

Customer Experience

Positive experience36.8% of reviews
Neutral10.8% of reviews
Negative experience52.4% of reviews

~ Based on 848 written reviews from the US App Store.

What users say about Torrid

Is Torrid Safe?

Torrid appears safe based on user ratings. AppsHunter Safety Score for Torrid is 97/100.

This assessment is based on 147,406 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 146,305 App Store ratings for Torrid.

Is Torrid Legit?

Torrid appears to be a legitimate app. AppsHunter Legitimacy Score for Torrid is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shipping costs

You should have a Canadian warehouse for free shipping

Sandals

The best sandals for wide feet. Love them all

Love love love

Hoping this batch of clearance is just as cozy and cute as the last!

shopping in my bed!

Torrid App is fire! I wear only Torrid and everyone asks me how can I afford Torrid? if you have the app you can check every day if you like in the outfit you want to buy if it’s gone down and if you use Torrid cash you can pay less by buying more! it works if you work it. I love going into a store but I also love shopping from my bed! Love! Love!
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App

The app isn’t working at all. It’s just blank. What is this BS

Didn’t work

I tried to use my Torrid card and when I entered the number it kept telling me to enter a valid card? I tried three times. Torrid you are about to go on my don not shop list.

sizing

Please also give belly, shoulder measurements for blazers - i was not sure of the size- had to guess

Love Torrid!

Great clothes for Curvy Women

Love Torrid

LAW

Couldn’t get payment to work

Just tried over and over to use my credit card on the app & was told repeatedly that my payment method was invalid. Finally had to use Apple Pay, which makes it impossible to do a return at the store. Not happy. There was nothing actually wrong with my credit card, as that is what is linked to my Apple Pay.
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Love the store- this app needs help!!!

The app used to work fine but for at least a month it’s just frozen. Can’t buy anything or check order status, literally useless.

Don’t like app

Prefer website over app.

Slicksters

They try to get you to buy more by piling up the Torrid Cash and off you’re not careful, you’ll spend way more than you intended trying not to lose it, then when you remove items to get down to what you want to spend, the Torrid Cash Is a lot less than before. I’m really surprised at the quality of the clothes. Our clothes are gently washed and after the first wash, the clothes looked like I bought them from a cheap store, but I do love the styles and how the clothes fit me.
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I can’t get enough

From love sick to festi I simply can’t get enough. Only problem is I’m down 45 pounds and from a torrid size 1 to a 00

At this rate I better start eating to continue wearing these great outfits !!

Glitchy

This app constantly glitches while trying to check out & I don’t like viewing my wishlist in the app bc it doesn’t filter showing me what’s actually in stock over what isn’t & it doesn’t show the sales prices for items. I have to click on each individual item to see if it’s on sale or not. Overall it’s just easier shopping at Torrid at Torrid.com than in App.
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Cc not working?

I got the credit card for extra discount but half the time it doesn’t work. Even though I have credit available

Out of stock

Allow us to check a box that says available in stock; very annoying!

Applied for torrid card for discount and no way to apply the number

Applied for torrid card for discount and no way to apply the number. Annoying. And no help available.

Torrid cash

The clothes are amazing no complaints there but would certainly like it if the torrid cash could be used on everything, it would certainly encourage me to purchase more at one time.

Only Place to Shop

Ive been shopping Torrid for 20 years. It’s the only place I can buy clothes that truly fit my curves! The website has improved drastically over the last couple years. Cant recommend enough!