Touch ‘n Go eWallet User Reviews

Name: Touch ‘n Go eWallet
Rating: 4.7 (4512 reviews)

Touch ‘n Go eWallet

TNG Digital Sdn Bhd

💰 Finance

🛍️ Shopping

Customer Experience

Positive experience34.7% of reviews

Neutral5.0% of reviews

Negative experience60.3% of reviews

~ Based on 340 written reviews from the US App Store.

What users say

Summarized from real user reviews of Touch ‘n Go eWallet. Based on 4.5K reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

✨Convenient payment app
🚀Fast and efficient transactions
💳Useful for toll and parking payments

Negative things

🔕Excessive promotional notifications
🔒Concerns about security and data privacy
🤖Poor customer service and lack of support
🚫Limited functionality for non-Malaysian users
🐛Technical issues and bugs

Is Touch ‘n Go eWallet Safe?

Touch ‘n Go eWallet appears safe based on user ratings. AppsHunter Safety Score for Touch ‘n Go eWallet is 94/100.

This assessment is based on 4,512 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience

2.2% of ratings suggest some concerns

4.0% of ratings point to a risky experience

~ Based on 4,512 App Store ratings for Touch ‘n Go eWallet.

Is Touch ‘n Go eWallet Legit?

Touch ‘n Go eWallet appears to be a legitimate app. AppsHunter Legitimacy Score for Touch ‘n Go eWallet is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Short & Direct

Incredibly convenient and easy to use! The TNG eWallet makes paying for tolls, parking, and daily purchases completely hassle-free. Fast, reliable, and smooth transactions every time. Highly recommended!

Eskenz

3 days ago

This is soo wasting time!!

I just dwnld this app due to i been told need to use this app but when i already did register thn i need to login but since yesterday still cannot i ask the the app they said mybe incorrect password..this is not n acceptable !!!! When i try to retrieve still cannot login!!
DISAPPOINTED!!!

wawalani

12 days ago

Response from developer

We appreciate you for bringing this issue to our attention. We would be glad to assist you with your situation. Please contact our Careline at https://www.touchngo.com.my/customer-service/contact-us/ so our team can assist you further, providing your account details. We will promptly examine this matter for you.

Log in problem

You know registration is the easiest part. But the hell is wrong with the system when I put in my birthdate it kept saying I keyed in wrongly?!? Like bro?!? I keyed my IC number METICULOUSLY and it’s not like I do not know my own birthdate?!?!?!!?????
It’s my birthday! Why would it keep saying it doesn’t match?????

Mamaaoao

13 days ago

The new best

The best to keep you money

The delivery driv

14 days ago

Efficient

Very convenient

Ben&lucky

16 days ago

Ewallet

Very nice

Ocean boy boy

22 days ago

Can’t Transfer to myanmar

Why t&g stop transferring with KBZ pay

Bunny Yit

a month ago

Problem with payment

Problem not able to make payment

Figcrgn

a month ago

very user-friendly

The TNG app is very user-friendly and easy to use. Everything can be done online without having to visit a counter, and there’s no need for a physical transfer process. It makes transactions much more convenient and efficient.

Queen of leo

a month ago

Rebate

Can i know more about this

Puppyoi

a month ago

TNG

Very easy & convenient to use apps

U Don know who i am

2 months ago

adalah pokoknya

tak suka update baru tng sebab kena tambah duit kalau nak transfer duit kat orang. ada 300 minta tambah 2 ringgit sedangkan kena send 300 bulat bulat.

pablopandi

2 months ago

Most convenient e-wallet

Easy to use anywhere and at any time

Parry 12

2 months ago

Response from developer

Thank you for your wonderful feedback! We're glad to hear that you find the e-wallet convenient and user-friendly for all your needs.

Good

Memang baik TnG ni laa🥰

Nova tiara

2 months ago

👍

Convenient

DianondYean

2 months ago

Can’t transfer out

Can’t transfer money out of the account especially if you are a American or European it’s not user friendly. Short term stays should just use your bank account and get cash out.

mag95432

2 months ago

Services

Bagusss

Luluchonky

2 months ago

Teda guna

Tng tk dak guna dari bulan 2 buat nak guna email baru cakap tunggu proses 3 hari hingga 1 minggu sampai sekarang tidak boleh guna kacip apa ni tng dah saya cakap fon hilang ini itu lagi nak bod

Sot bin palui

2 months ago

Very nice work

Thanks

Aungkohtike55

3 months ago

Not so user friendly

A bit crowded in Dashboard, instruction not so clear. pl improve it to become NEAT and Simple .

KL parking user

3 months ago

Response from developer

We appreciate your feedback about the dashboard's layout and clarity of instructions. It's important for us to ensure that our users have a smooth and straightforward experience, and your insights are invaluable in helping us understand where we can enhance that. If you have more specific suggestions or details, please consider using the support options in the app to share them. Your input truly matters, and we’re here to listen!