system selalu down
bodoh, time time urgent ko nak system down la pala pa la, oqng nak pakai duit la siaw, mcm mna oqng takpi kt bank lain kalau system teruk mcm ni
Response from developer
We appreciate you taking the time to inform us. Our apologies for the inconvenience. Please get in touch via contactcenter@bankislam.com.my for additional assistance.
Stupid authorisation from device that doesnt have cancel button
Be aware that you can even lose/uninstall the app from your device. When the app is lost from your device, you wanted to re-login, it tells you to “authorise from previous device”. Stupid, i am using the same device. Which previous device can i authorise it from? I have already log in and cant cancel the transaction which is very unsecure. Now where do i have to go? To the bank again? To authroise the same device that i have always been using just to log in to the app. So So Stupid.
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System Updated for payee was not capture real time
Even make payment the duedate was not change to update to current in real time so even u make payment ontime screen caprure still old deadline. Please do something with ur history record to see in full rather then month. Why using duitnow still not capture real time looks like IBG transaction. The interest was another things highest dont choose here islamic cause u more. when you see the statement like its was not moving suppose the outstanding was appear in fround screen so payee easier wanna make full settlement or arrange sonething.
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Balance Doesn’t Refresh Automatically & Notification Delay Needs Improvement
Im giving 3 star because :
1. Every time money comes in, I have to close the app and log in again to check my balance. (I already know how much I had before, so I can tell when it changes.)
2. The notifications are slow — usually delayed by 2–3 minutes after the money is received. It would be much better if the notification was instant, within 1–10 seconds.
Please improve these issues for a smoother user experience
1. Every time money comes in, I have to close the app and log in again to check my balance. (I already know how much I had before, so I can tell when it changes.)
2. The notifications are slow — usually delayed by 2–3 minutes after the money is received. It would be much better if the notification was instant, within 1–10 seconds.
Please improve these issues for a smoother user experience
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Bank Islam
Convenient and makes managing my accounts and payments quick and easy.
