TouchBistro Reservations

TouchBistro Reservations

by TouchBistro Inc.

10 ratings
7 reviews
Free

Details

  • Released
  • Updated
  • September 29, 2019
  • March 21, 2023
TouchBistro Reservations screenshot #1 for iPhone
TouchBistro Reservations screenshot #2 for iPhone
TouchBistro Reservations screenshot #3 for iPhone
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About

Manage restaurant reservations and guest experiences with this platform. It allows for online booking, table optimization, and guest communication via SMS and email to reduce no-shows and enhance service.

Accept reservations online
Optimize floor plans
Automatic confirmations and reminders
Customizable reservation notes
Two-way SMS communication
Waitlist management
Advanced reporting
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What's New in TouchBistro Reservations

2.2.15

March 21, 2023

Bug fixes

User reviews

Junk

I’d rate this app zero if I could. Absolute junk. Cannot log in after numerous tries. Look elsewhere if you’re looking into using TouchBistro for your business.

Bad Programming

Downloaded the app to make reservations. I had to get onto a computer to create my account, but the login for the app doesn’t match.
I think the developer is confused between the business and consumer uses.

Code de compagnie

Ce bogue n’est toujours pas réglé pour le simple utilisateur. Il faut passer par le site web pour faire une réservation!!!

Worst tech support

The actual software isn’t all that bad but pray you never have to deal with their tech support it’s the worst i’ve ever dealt with and i’ve lived in spain and cambodia.

The support is outsourced to south asia, non of whom can give you an answer first time out, they always give a work order number which is never ever resolved, go with union or toast and forget this nightmare, i personally am changing out at the end of my contract
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Company Code

Can’t sign in without a company code? App asks for all fields to be filled in…not sure where this code comes from. Or why it is even necessary for anyone wanting to make a simple reservation. Help?

Developer apps

FAQ

What is TouchBistro Reservations used for?

TouchBistro Reservations is a platform for restaurants to manage bookings, optimize table turnover, and communicate with guests via SMS and email for confirmations and reminders.

How does TouchBistro Reservations help reduce no-shows?

It sends automatic SMS and email confirmations and reminders to guests, significantly reducing the likelihood of no-shows and improving reservation adherence.

Can I communicate directly with guests using TouchBistro Reservations?

Yes, the platform enables two-way SMS communication, allowing guests to confirm, cancel, or modify their bookings in real-time.

What kind of reporting is available in TouchBistro Reservations?

Advanced reporting features allow users to view trends, average spend, and customer reviews and ratings, accessible from anywhere.

Does TouchBistro Reservations require a separate account?

Yes, TouchBistro Reservations is available for restaurants that already have a valid TouchBistro Reservations user account.

What devices is TouchBistro Reservations compatible with?

TouchBistro Reservations is available for iPhone, iPad, and iPod devices.

How often is TouchBistro Reservations updated?

The latest version, 2.2.15, was released on March 21, 2023, indicating regular updates to the platform.

What is the user rating for TouchBistro Reservations?

TouchBistro Reservations has a rating of 1.6 stars from 10 ratings, suggesting potential areas for improvement based on user feedback.