not recording all the time
I have been issue on my tapo camera at times where it just stops recording …. I have already contacted support but I have already formatted my sd card.. and in good health.. rebooted and firmware up to date but it’s just sometimes my camera will have an hour or a few minutes were it’s just not recording at all
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good modes of motion detection
nice to be able to detect people, vehicles, and general motion separately.
Muy buena
Excelente sin publicidad
Home security
I started out by installing one of their outdoor cameras but it worked so well and was so easy to install that I put four others in place . After using the TP- link, I explored more of their security devices. I love this system. It’s easy to install, works better than I had expected and it’s easy to add other features. Great system.
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Ok needs better reporting
The app needs much better reporting. You have to click deep into each individual power outlet on the power strip to see power usage, for example. There needs to be reports: combined numbers and graphs that show the usage per plug, per group, per device, multi device. It’s not very useful having to click on each individual plug, multiple clicks deep, just to see the data - there’s no report - I have to add up the usage for each plug myself. To see the monthly cost or combined watts you have to do your own math because it’s per plug. Even the groups you create don’t give a unified report. A separate issue: it should show Amps being drawn, not just watts.
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Schedule times are now off
Great app, but a recent update made it that if I schedule my lights to turn on 10min after sundown on say Sunday, it used to tell me that time the action would trigger on Sunday. Now it shows me 10 min after sundown today. Kind of annoying when I want to know the times for the day it’s set to
Can’t change email address + Detection Zones don’t work AT ALL = 1 star
I’m so tired of these lazy companies that don’t build the most basic account management features into their products. This app doesn’t allow you to change your login email. Their solution? Remove your Tapo devices from the app, delete your account, open a NEW account with your preferred email, manually add your devices to the new account. Truly flabbergasting that in 2025 this is a solution a tech company seems happy with. Give me a break. What absolute rubbish.
Additional MAJOR complaint. The Detection Zones simply do not work. They’re fraudulent. They are vaporware. I’ve drawn zones for Person detection multiple times in a very specific area of my camera’s view. Every single day it detects and records people OUTSIDE of the zone I drew. VERY outside it. Not even close to it. To add insult to injury, the camera often FAILS to record people INSIDE the detection zone I drew. So in short, it’s absolute garbage. Do NOT waste your time with this app, the cameras or ANYTHING manufactured by this fraudulent company.
Update: I’ve almost accidentally subscribed to their stupid paid cloud service MULTIPLE times because they put sneaky links and buttons in the app that try to trick you into clicking them to subscribe. It’s absolutely sickening and I can’t wait to replace these cameras with a better service.
Additional MAJOR complaint. The Detection Zones simply do not work. They’re fraudulent. They are vaporware. I’ve drawn zones for Person detection multiple times in a very specific area of my camera’s view. Every single day it detects and records people OUTSIDE of the zone I drew. VERY outside it. Not even close to it. To add insult to injury, the camera often FAILS to record people INSIDE the detection zone I drew. So in short, it’s absolute garbage. Do NOT waste your time with this app, the cameras or ANYTHING manufactured by this fraudulent company.
Update: I’ve almost accidentally subscribed to their stupid paid cloud service MULTIPLE times because they put sneaky links and buttons in the app that try to trick you into clicking them to subscribe. It’s absolutely sickening and I can’t wait to replace these cameras with a better service.
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You turn it off when cops came ! Who are you hiding tapo shooting just happened!
Who are your protecting Rc horsch! I want protect my family and my belongings I have the proof email me ! I paid for this to work ! And a shooting happened and it went out as the cops came !
Vacuum control
After iOS 27 update the app will not control my two vacuums on the iPad. Works fine on iphone.
Amazing
Great company great service can’t say enough! No issues and I really hope it stays this way thank you TP. I have switched so many people to you great app
The camera saved me
When i had this camera (its super great and cool) there was a ROBBER THAT TRIDE TO BROKE INTO MY HOUSE but at least the camera saved me. (the robber ran and was gone)
音声がロボットのようになり、途切れ途切れになるAudio is robotic and constantly cutting out
最近、音声に重大な不具合があります。
C225で、ライブ映像・録画の両方で音声がロボットのような音になり、途切れ途切れになります。過去に録画した映像でも同じ症状が発生しています。
さらに、C225だけでなくC660の録画でも同様の音声異常を確認しています。そのため、カメラ1台の故障というより、Tapoアプリや音声処理に関する問題の可能性があると思います。
スマートフォンのWi-Fiを切ってモバイル通信で録画を再生しても症状は変わりません。
映像は正常なのに、音声だけが非常に聞き取りにくい状態です。
早急に原因を調査し、修正してほしいです。
⸻
There is a serious audio problem recently.
With my C225, the audio sounds robotic and cuts out repeatedly, both during live viewing and in recorded videos. The same issue also occurs with previously recorded footage.
I have also confirmed the same audio problem with recordings from my C660, so this does not appear to be an issue with a single camera. It may be related to the Tapo app or its audio processing.
I also tried playing the recordings over mobile data with Wi-Fi disabled on my smartphone, but the problem remained.
The video is normal, but the audio is extremely distorted and difficult to understand.
Please investigate this issue and fix it as soon as possible.
C225で、ライブ映像・録画の両方で音声がロボットのような音になり、途切れ途切れになります。過去に録画した映像でも同じ症状が発生しています。
さらに、C225だけでなくC660の録画でも同様の音声異常を確認しています。そのため、カメラ1台の故障というより、Tapoアプリや音声処理に関する問題の可能性があると思います。
スマートフォンのWi-Fiを切ってモバイル通信で録画を再生しても症状は変わりません。
映像は正常なのに、音声だけが非常に聞き取りにくい状態です。
早急に原因を調査し、修正してほしいです。
⸻
There is a serious audio problem recently.
With my C225, the audio sounds robotic and cuts out repeatedly, both during live viewing and in recorded videos. The same issue also occurs with previously recorded footage.
I have also confirmed the same audio problem with recordings from my C660, so this does not appear to be an issue with a single camera. It may be related to the Tapo app or its audio processing.
I also tried playing the recordings over mobile data with Wi-Fi disabled on my smartphone, but the problem remained.
The video is normal, but the audio is extremely distorted and difficult to understand.
Please investigate this issue and fix it as soon as possible.
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Improvement
I just need few improvements in the app one of them is when sharing other person should have both to pan/tilt the angel of the camera
why is this app 1gb in size
tapo is specialised in useless bloat like the engs they got and the products they sell
Tengo fallas en una cámara
Me empezó a fallar una tapo c310 se ve en raritos y la mayor parte del
Tiempo no se ve estaba funcionando muy bien y de repente empezó hacer eso.
Tiempo no se ve estaba funcionando muy bien y de repente empezó hacer eso.
Very good
Thank you
Thiếu tính năng
App thiếu tính năng phân quyền cho tài khoảng được share quyền. VD tôi chỉ muốn cho tài khoản được share xem liveview. Không xem playback. Nhưng app lại chỉ cho xem full quyền
Excellent, easy to use.
This is a very stable and easy to use software companion for TP link‘s products.
Absolutely terrible not working
Cameras showing offline. Do not have access to them remotely. Cameras work fine become I can see them on my NVR. Not possible get support from them waited a long time in chat no response. In app all it show me it make cameras to reset. It is ridicules because they installed on my house wall and I have to claim to get full reset. Do not suggest any one get this product.
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No automation with auto match
They removed the ability to create automations to turn on the Kasa LB120 and Tapo L535 and set them to Auto Mode “Circadian”. It was a great feature of the bulbs when programmed to turn on at certain brightness or colors automatically then would like it to return to auto mode later. Bring back the feature and get rid of this Auto Biorhythm that no one asked for!
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