Trainual appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Trainual is 73 out of 100 points across 7 verification signals from App Store and developer data.

Trainual User Reviews

Name: Trainual
Rating: 3.77551 (49 reviews)

Trainual

Trainual, Inc.

💼 Business

Customer Experience

Positive experience50.0% of reviews

Neutral5.6% of reviews

Negative experience44.4% of reviews

~ Based on 18 written reviews from the US App Store.

Is Trainual Safe?

Trainual appears mostly safe based on user ratings. AppsHunter Safety Score for Trainual is 74/100.

This assessment is based on 49 user ratings, with an App Store average of 3.8/5.

Safety Analysis

64.3% of ratings point to a safe experience

4.8% of ratings suggest some concerns

31.0% of ratings point to a risky experience

~ Based on 42 App Store ratings for Trainual.

Is Trainual Legit?

Trainual appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Trainual is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Doesn’t work on IPad

Great app, lets make this work for IPAD

MultiPlayer356;:35)

a year ago

Game Changer

I have use Trainual in my Yacht Management Company and it is a game changer. Best thing I ever did for my company. Paid for itself 1000 times over.

Shipandyachtbroker.com

a year ago

Obsessed

Still in the unpublished phase but super excited to find a reliable resourceful platform I can finally brain dump all this information. EXACTLY what our company was missing.

j0dielynnx3

a year ago

App Needs Help

Trainual is great, but the app needs serious help. I don’t even use it. The buttons don’t always work, it only works in portrait mode and there isn’t much admin function. You’re better off using the web browser on your iPad than this app.

SecurityMonster

2 years ago

Response from developer

Hey there! 👋 We appreciate your feedback and want to make sure Trainual’s mobile app meets your needs. If you’re experiencing unresponsive buttons, that’s definitely not the experience we want for you—please reach out to support@trainual.com so we can troubleshoot! Regarding portrait mode, we added this to the iPad app last year, but if you’re looking for it on iPhone, let us know! We’re also always exploring ways to improve functionality, so we’d love to hear what would make the app more useful for you. Thanks again for sharing your thoughts!

Confusing

I downloaded the app and then it kept asking me login to my account, but there’s no clear way to set up an account.

MoneyGames

2 years ago

Response from developer

Hey there! 👋 Thanks for giving Trainual a try! To log in to our mobile app, you’ll need an existing Trainual account—usually set up by your company. If you need to create an account, you can do that on the web first at Trainual.com. If you’re having trouble accessing your account, reach out to us at support@trainual.com, and we’ll be happy to help! 😊

Image links don’t work. Can’t edit Trainuals.

Had to edit several trainuals because if you make images clickable, they don’t work on mobile.

Also, I work remotely, and walking while working on trainual is a great way to switch things up. However, you can’t edit anything via mobile, so I have to note down changes I want to make and make them when I get home after my walk.

trentus14

2 years ago

Response from developer

Hey there! 👋 Thanks for sharing your experience! Image links should be clickable on mobile, so if you’re still running into issues, please reach out to support@trainual.com—we’d love to take a closer look. As for editing, we don’t currently offer that functionality in the mobile app, but we totally get how useful it would be—especially for on-the-go updates. We’ll be sure to pass your feedback along to our team for future consideration. Appreciate you taking the time to share your thoughts! 😊

Help

Can’t register. Am on sign-in page but am new and can’t go back or forward

Nateiman

2 years ago

Response from developer

Hey there! 👋 Thanks for checking out Trainual! Our app is designed for users with an existing account, typically set up by their company. If you’re having trouble signing in or need help getting started, reach out to us at support@trainual.com—we’d be happy to assist! 😊

iOS issues

Multiple employees on my team have iPhones and cannot hit the mark complete button on any of the trainuals we have set up. We started with Trainual a few months back to set it up to make our onboarding more efficient, but if my staff can’t use their phones to finish the work we will have to seek out a different platform.. I have deleted the app and redownloaded to see if that helped the problem and I did not. This is such a great idea, but the execution doesn’t deliver..

Manderz0807

2 years ago

Response from developer

Hey there! 👋 We’re not aware of this issue happening recently, but we definitely want to make sure everything is working smoothly for your team. If you’re still having trouble with the Mark Complete button, please reach out to support@trainual.com—we’d love to investigate and help get it resolved!

No place to sign you

I’m so disappointed. I downloaded this after reading the reviews and after downloading, there is no signup page for new users. It’s just a regular login page and the “reset password” button doesn’t work because I don’t have an account. So bummed.

A.N.7017

2 years ago

Response from developer

Hey there! 👋 Trainual’s mobile app requires an existing account, which needs to be created on the web first at Trainual.com. Once you’ve set up your account, you’ll be able to log in through the app. If you run into any issues, feel free to reach out to us at support@trainual.com—we’re happy to help! 😊

Fake!

This app
Won’t event let u sign up!

jayden_delacruz

2 years ago

Response from developer

Trash

How do I sign up

Carter j1

7 years ago

Response from developer

Great Addition to an Amazing Software

This easy to navigate App is the perfect compliment to an already great software platform for Small Business! Well done Trainual!

Mjtc4

7 years ago

So helpful!

Having the option to use an app now has really made our training process more efficient! Super user friendly and easy to navigate

B-bellz

7 years ago

So convenient!

This app is a game changer! So easy to use, great layout & employees have training at their fingertips at all times! 🥳🥳🥳

may93ba

7 years ago

Love the new Trainual app

So excited Trainual launched their app! The app makes all our training and onboarding even easier than before Now our team can stay up to date with all of our training anywhere we go. 👏🏾

AAWAZ1420

7 years ago

Takes Training to a New Level

This app takes using Trainual to a whole new level! Being able to search a policy from my phone means no more guessing or making mistakes. The mascot is pretty cute too :)

PiperK315

7 years ago

Great app by Trainual!

This app is a game changer! We have a number of teams that are in the field and don’t have access to a desktop computer. This app has allowed us to get our policies and procedures in the hands of all of our teams. I can look up any procedure in a matter of seconds! The app is incredibly easy to use and is a must have for any Trainual user.

ts1951

7 years ago

Love that this is an app now!

The Trainual web app was nice, and it worked, but this is sooo much better and SO much easier. All my company how-to’s and need-to-knows available from my phone whenever I need them, and searchable in a second 🙌

jronz