Transigo User Reviews

Transigo
Transigo
Information Technologies Curves, Inc

Customer Experience

Positive experience15.4% of reviews
Neutral0.0% of reviews
Negative experience84.6% of reviews

~ Based on 13 written reviews from the US App Store.

Is Transigo Safe?

Not enough ratings yet to assess Transigo.

Is Transigo Legit?

Transigo appears to be a legitimate app. AppsHunter Legitimacy Score for Transigo is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Baltimore water taxi experience

Unfortunately the app doesn’t seem to work and directs you to Saint Mary’s County, regardless if you’re in Baltimore City and sharing location services. Poor app development and seems on par for Baltimore when it comes to technology implementation.

Not working

I downloaded this for Baltimore City Water Taxi as per the city’s website and the app only shows an option of St. Mary’s County despite using my pinned location. Many of the buttons/options in the app do not do anything when pressed.

Not helpful at all

Was directed here from Baltimore WaterTaxi and it’s such a letdown. There’s no time tables on their website anymore so I have to rely on this app which doesn’t work. It tries to help you navigate the system by using start and end points that are address based but it doesn’t work thus useless. BCDOT, if you are reading this please go back to your old system so I don’t have to use this stupid app.
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App is broken

The app won’t open at all. Please fix.

App Broken Won’t Open

The latest version doesn’t open at all

Stupid App

Worst app ever for a horrible service

Response from developer

Hi Aksdel, thank you for taking the time to share your feedback. We're sorry to hear about your experience — we take all feedback seriously and are constantly working to improve. Since your review, we've released an updated version of Transigo with new features and important fixes that we believe will make a real difference. We'd love for you to give it another try by downloading the latest version from the App Store.

Frustrating

It has potential but is more aggravating than helpful. Tried to book a water taxi in Baltimore and it said the time I requested was not available, but there was nowhere to select a time. So, pretty useless

Response from developer

Hi WeezieRox, thank you for your feedback and for giving Transigo a try! We're sorry about the confusion during your booking experience. On the booking screen, there is a "Book Later" button that allows you to select your preferred date and time for your ride. We understand this may not have been immediately obvious, and we appreciate you pointing that out — it helps us improve.

Frustrating

It has potential but is more aggravating than helpful. Tried to book a water taxi in Baltimore and it said the time I requested was not available, but there was nowhere to select a time. So, pretty useless

Excellent live tracking experience

The live tracking feature is excellent. We can easily see the driver’s real-time location, and the alert notifications are very helpful. It’s a great app for us and makes the overall experience much better.

New changes really helped

I used to not like using it at all, but with the new updates, the app has actually been very easy and simple to use. Whoever is working on it now is doing much better than before and actually making improvements

Less than one star

App doesn’t work

Response from developer

Hi Momsters, thank you for your feedback. We sincerely apologize for the frustrating experience you had. Since your review in January 2026, we've made significant improvements to Transigo — including fixes to ETA accuracy, calling functionality, and overall app stability. A lot has changed, and we'd really appreciate it if you could download the latest version and give it another try. We think you'll notice a big difference.

App Broken

The entire app is completely broken and doesn’t work. ETAs are wrong and it doesn’t always work to call transit provider

Response from developer

Hi there, thank you for your feedback. We sincerely apologize for the frustrating experience you had. Since your review in January 2025, we've made significant improvements to Transigo — including fixes to ETA accuracy, calling functionality, and overall app stability. A lot has changed, and we'd really appreciate it if you could download the latest version and give it another try. We think you'll notice a big difference.

PLEASE FIX YOUR APP

Every time I try to select my destination, I’m met with an endless loading screen. This is extremely frustrating, and it needs to be fixed ASAP.