CharmPass vs Transigo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CharmPass
Purchase and use transit fares instantly from your phone. Securely register payment methods and buy tickets for local services, trains, and buses. Avoid paper tickets, cash, and ticket machines.
- Instant fare purchase
- No paper tickets
- Multiple transit options
- Secure payment options
- Group fare purchase
- Offline ticket activation
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The CharmPass app lets you purchase and use fares instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to go. WHY YOU'LL LOVE THIS APP: • No paper fares to track. • Purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets all from one app. • No need to carry cash, count exact change, or find a ticket machine. • Buy and use fares instantly using a debit/credit card or your PayPal account. • Pay a single fare or multiple fares for a group of riders. HOW IT WORKS: 1. CHOOSE SERVICE 2. CHOOSE FARE 3. SELECT TICKET TYPE 4. CHOOSE QUANTITY 5. CHECK OUT COMMON QUESTIONS: Q: Do I need to be connected to the Internet? A: Cellular network or a wireless Internet connection is required to purchase tickets, but you can activate your pre-purchased tickets offline. Q: What if my battery dies? A: Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead! IMPORTANT REMINDERS: • Don't uninstall the CharmPass app or erase your phone while you have active tickets on it. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection), so uninstalling the app can permanently erase your tickets! • Purchase your ticket anytime and activate your fare as you’re boarding. • Show your ticket to the operator of the vehicle. • Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
Transigo
Book and manage microtransit and paratransit trips from multiple agencies in one place. Schedule, confirm, cancel, and view real-time trip information. Real-time bus tracking and stop locations are also available.
- Book multiple agency trips
- Schedule, confirm, and cancel trips
- Real-time trip status
- View bus stops by route
- Real-time bus information
- User enrollment required
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The Transigo app works as a single app to book with multiple microtransit and paratransit agencies based on user's current location. It offers an enhanced trip booking experience for microtransit and paratransit service, Round Up. Passengers can now use the app to easily schedule trips. This app will allow eligible customers the ability to schedule, confirm, cancel, and view real-time trips. Real-time bus information Bus stops by route and location Enrollment First-time users will need to enroll in the system to begin using the app. To enroll you will need to provide Rider ID # Login In order to log in, you will enter your rider ID and password (created at the time of enrollment)
Screenshots
Verdict
The clearest difference is review sentiment: CharmPass at 61% against Transigo's 15%. CharmPass also leads on rating (4.9 vs 1.7) and ratings volume (32K vs 21). Transigo's advantage is update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CharmPass holds the better App Store score, 4.9 against 1.7. That said, the two scores are not equally well evidenced: CharmPass has 32K ratings behind it against 21, so its average is the more settled of the two. Written reviews point the same way: 61% of CharmPass's written reviews are positive against 15% of Transigo's.
CharmPass ships an update every 2 months, Transigo every 2 weeks. The most recent releases landed on October 18, 2026 and October 10, 2026 respectively.
| Parameter | CharmPass | Transigo |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (32K ratings) — better | 1.7 (21 ratings) |
| Positive reviews | 61.2% of reviews — better | 15.4% of reviews |
| Number of ratings | 32K — better | 21 |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 31 MB | 76 MB |
| Age rating | 9+ | 12+ |
| Developer | Maryland Transit Administration | Information Technologies Curves, Inc |
Customer experience
CharmPass
Transigo
Bugs and requests
CharmPass
Reported bugs
4 issues- Tickets disappearing from the app
- Tickets not activating properly
- Compatibility issues with newer devices
- Unreliable location tracking
Requested features
5 requests- Loyalty program or incentives
- Improved ticket management and refund options
- Real-time transit updates and alerts
- Apple Watch integration
- Better offline support
Transigo
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CharmPass
No in-app purchases
Transigo
No in-app purchases
