CHAT BOT š±
great app terrible chat bot support ! they keep suggesting Expedia and VBRO ONE KEY for credit but i hate tie expedia app!
Trusted website
Been using Travelocity for over 16 years to travel to Middle East , Europe & the States , never had issues.. Clear details & easy to book Flights, Hotels & Transportation,šššš
ENOUGH with the updates!!
Youāre driving us crazy!!
Great Experience
In June 2026, I booked a 4-night trip to Chicago from San Antonio. I included R/T transport from the airport to the hotel. Even with a 6-hour rain delay, transportation at midnight was still there. Hotel was great and had no problems with my flight and my stay. I will use Travelocity again.
Poor service
So, this actually happened a while ago. My daughter and I booked a hotel in OBX. We got delayed and showed up late. We couldnāt get in a room. It took Travelocity over two hours to correct the error. Two hours and every communication gave the impression that they thought we were lying or somehow wrong. Once it finally was resolved they continued to make it seem as if we did something wrong. Use Booking instead.
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Ok
Review
Very Satisfied
Compared With Others Itās Very Reliable
Worthless
Hands down the most useless travel agency Iāve ever used. Booked first class round trip tickets to Costa Rica. Got in late on a Monday with expectations of returning 7 days later on Sunday. On Friday of the trip I checked the app to let friends know which seats I had. No seats showed up. Called Travelocity and was told it was an app issue to delete and redownload. I followed instructions with no change. When I called back I was told American Airlines āmust have changed the flight, they should have contacted you?āā¦.well the rest of the story is simple. After multiple phone calls to Travelocity I ended up calling American directly to get a flight. It was confirmed Travelocity was in fact notified not once, but TWICE of the schedule change months earlier. I received no notifications of this at all. I ended up losing my first class tickets and then had to pay additional money (in economy) to sit with my wife on our flight home on SATURDAY. Travelocity said it is American Airlines fault and there is nothing they can or will do. I was assured on Friday that a manager would call by Sunday. As of Sunday evening no call, so I called back. Was told I was in the que and needed to wait for a call. I eventually called back Thursday evening. The manager that night was the first to confirm American Airlines did contact them and then told me I was sent multiple emails notifying me of the change. I asked him to forward those emails and he stated that wasnāt possible. He said I wouldnāt understand what he could send because it was all in codeā¦at this point my blood pressure was high enough to warrant a trip to the ER so here we are. Lost vacation time, loss of first class tickets and I am out even more money just so my wife and I could sit together. Travelocity is unquestionably the most worthless company and has hands down the most useless customer service team Iāve ever spoke to in my life. Book directly with your airline. You donāt save money here, they donāt help in times of need, and they sure as hell donāt worry about making things better, even when it is 100% their mistake. They had one job in my case, update me regarding flight info. Couldnāt have missed much worse than what they did.
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Studio 6 is not a good hotel
The staff are very rude
Good service
Received good service
poor timing of flights
didnāt allow enough time to change planes in Frankfurt. as a result, my baggage was lost, and wasnāt available for a two-week cruise. my bags have been āfoundā, but they still havenāt been returned to me two days after my trip concluded.
Stay in Ft Wayne
Purchased insurance to cover trip. Got to our room and 10 mins into the room there was a bed bug running on the tv stand. I refused to stay we didnāt even unpack anything. But after several attempts to get ahold, filed a claim still havenāt heard from Travelocity and being they are 3 rd party the motel isnāt inclined to fix the situation. I purchased insurance to be safe and I will never use Travelocity again.
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Great
Great 3 times
OpiniĆ³n
Excelente herramienta
Siempre la uso.
Siempre la uso.
Opting out of Travelocity
I have been a member of Travelocity for over 20 years but my experience with your staff in the past several trip scheduling has been terrible to say the least. They are in compassionate, rude and unhelpful. I will pay a little extra and buy directly from the airlines but not deal with you guys. You have become the WORST!!!ā
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Easy, trustworthy, fast.
Iāve only used Travelocity for the past 5 years and itās always been easy, never sketchy and quick to book with great prices.
Fraud.
I booked a flight through Travelocity, got a confirmation number, went to board, the airline had no record of my flight. Bought the suggested insurance, was no use. Travelocity was no help. Total fraud.
Horrible experience
If you are thinking about using Travelocity for a rental car I wouldnāt. We booked through them and when we got to the rental place we were told that we can not drive the rental to our destination. That we had to have Travelocity transfer the reservation to Hertz. We called Travelocity and they said they couldnāt transfer the reservation and we were on our own. Itās crazy that they would allow us to book through a place that has restrictions and not ask us if we are traveling to one of the restricted states. Save yourself the headache and book through the rental place directly or use someone else.
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Motelā¦ you get what you pay for
Motel 6 Oceanside CAā¦ the price was affordable. The staff was great. As for the roomā¦ dirty and not kept up. No hot water in sink, shower had hot water but was dirty. Toilet ran a lot. Phone did not work (cord fell out of handset). Mattress very uncomfortable. Lounge chairs by pool were all broken. So if you choose this Motel be warned. Served its purpose but not for people who like nice clean accommodations.
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They ripped me off
Donāt use Travelocity
