Constantly logs me out
This app is very convenient when it actually works. For the first year I had no issues, now over the past few months I regularly open the app to find I’ve been logged out even though I have the login information saved. And because our user access is through my husband’s Gmail, when I try to log back in the app will often require verification from his personal device. I understand the security measures, but it’s extremely inconvenient when my husband is busy working and I’m trapped under a sleeping baby and need to adjust the thermostat.
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App is not functional with smart home
I’ve been contacting Tricon since my app stopped working and I cannot access the thermostat on my app. Which means I can’t change my schedule for when is on and when it’s off. “IT” keeps saying the same bs.. “restart your phone, delete the app.. etc” which I have done and I’m paying for a fee that I cannot even truly even use. I keep getting the error something went wrong and it cannot even fully resolve the issue.
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Doorbell Camera is BS
Doorbell camera sends no notifications the filter feature by object doesn’t work. Complete ripoff and waste of money. Tricon needs to ensure this is an optimal product before charging residents. I have to rely on Blink which works great.
Surprisingly Simple
Let me be clear — I am not a fan of Tricon. For many reasons. The app, though, is outstanding.
Great convenience for tenants
I love the upgraded app! Easy to pay rents, submit maintenance tickets, adjust my thermostat and lock/unlock the electronic door lock. I can even set and cancel pin/access codes. One feature it’s missing is the ability to contact the landlord/property manager via email or chat.
