Lastest update
After latest update it doesn't send confirmation text or call leaving you unable to loginđ
Face id doesn't work
Face id doesn't work and hasn't been updated
App keep crashing
App keep crashing and wonât let me sign in.
Great platform but could use some work
If only brokers would regularly update their info. (Accounts payable, email/phone etc.) that would be great. TriumphPaysâ own load board with loads just from their participating brokers would be a cherry on top.
Worst customer service
Warning Companies:( this unprofessional mess up & screwed up company :(( Iâm the CEO & Driver and getting late payments I call brokers and they keep saying wee paid you :( when I didnât receive any payment :( itâs 45-60 days late :( payments :(( I tried to log in I canât tried to create an account Triumphpay it says I already have account. I tried to reset the password itâs not working. I sent like 10 emails. Nothing respond. :((I called them amilan answered and i asked why canât have access my account and who has access to my account cannot disclose any any information? I am the CEO they cannot give me any information. :((( I asked for supervisor she didnât want to give the supervisor either :(( And they will freeze my account shame on them what a scammers :(( Shame on Companies and brokers, using companies like TriumphPay to scam and screw up drivers and companies :(( playing gods :(( Triumphpay they screwing everyone:( Thatâs why they ha 1 star :(( They donât even deserve 1 star :((
Show more
2% is extremely high
The rate is extremely high so example a $1000 pay they takes $200 so I only get $800 is crazy when TBS only takes $40 + a $3 fee so my take home is $957 yea Iâll never use the service!!!
1 year update
Thank you! This app has worked fabulous for me. No hiccups or restraints so far. This app makes my life so much easier.
Customer service
The lasted previously phone call with customer service was not the greatest. It my first using the app, please has some patience with me.
Need few things!
You guys need to let us upload multiple photos of the pod in one click instead of uploading each one by one. It would make job so much easier.
Theyâre terrible and getting worse
Donât know if their business is on the skids or not but been here 2 years and it started out great. They now have simply AWFUL customer service. No timely reply to questions. Theyâre not even competitive in todayâs market anymore. And itâs a royal pain to process paperwork with them. And they lie. The people on the teams, which have changed like new underwear this year do NOT care about customers and have a terrible terrible attitude. Theyâre making money off me, I expect to get talked to decently and have questions answered. But no, they canât. So Iâm leaving.
Show more
Waste of time
I sent paperwork in for a broker listed on their website. Almost two months later, after not being paid, I am told they no longer work with that broker. I was never notified and customer service basically doesnât care. Going to be very difficult to get paid now. Absolutely do not recommend using.
Docs
Can only upload documents by taking a picture. Need to improve app by uploading docs (photos or pdf) from a file on the phone.
