Keeps logging off
I’m using this app online with no problem but today it keeps logging off or crashing everytime I use it. I hope this matter can be resolved.
Response from developer
Hi there, thank you for leaving a review. We are sorry to hear you are experiencing this issue. If this persists, please reach out to our dedicated support team for assistance. They can be reached on 0191 500 9164 and are available Monday to Friday, 7am–8pm, and Saturday, 8am–12pm.
Freezes on login
Good app when it works, but it often just freezes on a blank screen on log in. I’ve tried reinstalling but same issue, and it’s occurred on my new phone and my old phone so must be a random bug every so often.
Response from developer
Hi, we are sorry to hear about your experience. If you continue to encounter this issue, please feel free to reach out to our support team for assistance. They can be reached on 0191 500 9164 and are available Monday to Friday, 7am–8pm, and Saturday, 8am–12pm.
Review
Technology & company very good
Functionality
Use the app for a while now. Experience is more that of a web version. Cannot find or navigate to some the advertised screen shots eg consolidated investment performance graphs?
Can’t even get in
Sent MULTIPLE password reset requests and absolutely nothing. Not even in spam/junk folders. What a joke.
