True Potential User Reviews

Name: True Potential
Rating: 5 (5 reviews)

True Potential

True Potential LLP

📊 Productivity

💰 Finance

Top reviews

Most Recent Highest Rated Lowest Rated

Keeps logging off

I’m using this app online with no problem but today it keeps logging off or crashing everytime I use it. I hope this matter can be resolved.

JenKKM

3 months ago

Response from developer

Hi there, thank you for leaving a review. We are sorry to hear you are experiencing this issue. If this persists, please reach out to our dedicated support team for assistance. They can be reached on 0191 500 9164 and are available Monday to Friday, 7am–8pm, and Saturday, 8am–12pm.

Freezes on login

Good app when it works, but it often just freezes on a blank screen on log in. I’ve tried reinstalling but same issue, and it’s occurred on my new phone and my old phone so must be a random bug every so often.

AlistairS100

4 months ago

Response from developer

Hi, we are sorry to hear about your experience. If you continue to encounter this issue, please feel free to reach out to our support team for assistance. They can be reached on 0191 500 9164 and are available Monday to Friday, 7am–8pm, and Saturday, 8am–12pm.

Review

Technology & company very good

J.edgars

5 months ago

Functionality

Use the app for a while now. Experience is more that of a web version. Cannot find or navigate to some the advertised screen shots eg consolidated investment performance graphs?

Johnnyboy682

5 months ago

Can’t even get in

Sent MULTIPLE password reset requests and absolutely nothing. Not even in spam/junk folders. What a joke.

EilyMagsss

5 months ago

Was good now broken

It was a good app but today I can’t top up my pension due to an error message. I updated my iPhone 13 Pro last night to iOS 26 so maybe it’s the new OS causing this. It was working fine before.

Update 21/01/26 My original review was a few months ago. The app seems to be working ok now and I was able to top up my pension a while after I wrote that review last year.

royburr-uk

6 months ago

The app just crashes after login

The app keeps crashing on login since the last update. Restarted iPhone with no improvement.

ThunderbirdsArGo

7 months ago

Login unavailable

The app tries to log me in then just chucks me out. No message saying the app is down. Main account login also not working

sez15

7 months ago

Generally OK

I’ve used the app for a while and it’s generally OK. Keeps crashing today and I’ve tried to log in directly via the website (on my phone) and the site won’t load after I put my details in.

I’ve gone through the App Store to try and contact the developer, but apparently the only way I can message is by logging into the site…which doesn’t work and the reason I am trying to contact TP! Kind of a redundant and very frustrating cycle.

Hoping the developers will pick up the review and sort the app out.

Dips18

7 months ago

Response from developer

Hi, thank you for raising this. Whilst this has been resolved, the app may still be running in the background. Please close the app completely and then reopen it. If issues still persist, please contact our dedicated support team at 0191 500 9164 for further assistance. They’re available Monday to Friday, 7am–8pm, and Saturday, 8am–12pm.

Needs a rethink

I find it really hopeless given how advanced most finance apps are now. I can add assets and liabilities but still can’t update or remove. There’s no ability to access monies direct from the app and it’s not updating my third party accounts. I don’t feel in control of my own money.

NicM_J

8 months ago

Response from developer

Hi, we are sorry to hear about your experience. If you require any assistance, please contact our dedicated support team on 0191 500 9164. They're available Monday to Friday, 7am–8pm, and Saturday, 8am–12pm.

???

App asks me to update; I update it.
When I try to open it, it tells me I need an update.
Keeps looping.
Do I need to place my funds elsewhere?

Sorahan

8 months ago

Rubbish

Can’t open

Whyizevrynetaken

9 months ago

Latest update issue

App is crashing while trying to login after new update. Not had any other issues.

TramadolKnight

9 months ago

Response from developer

Hi, thank you for taking the time to leave a review. If you require any assistance, please don’t hesitate to contact our dedicated support team on 0191 500 9164. They're available Monday to Friday, 7am–8pm, and Saturday, 8am–12pm.

SO VERY POOR

DO NOT USE THESE.

Biggaz1966

10 months ago

Was good now broken

It was a good app but today I can’t top up my pension due to an error message. I updated my iPhone 13 Pro last night to iOS 26 so maybe it’s the new OS causing this. It was working fine before.

royburr-uk

10 months ago

App

Good app, advanced ahead of the game

J.edgars

10 months ago

Latest update has broken the app

Updated to latest version of the app and now unable to log in. All I see is “logging in” and nothing happens.
Please fix this issue asap.

Chubbychuckles

a year ago

App won’t update!

I’ve had a message telling me to update the app but it refuses to do this with the little wheel of death stuck at one minute to midnight.

Brocky71

a year ago

Update

Unable to update

LHO1963

a year ago

Poor

The valuations on my third party portfolio is never accurate or up to date. Fees are high, poor returns over the last 4 years when markets have boomed.

LamaDuck