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Trustco Bank Mobile

Trustco Bank Mobile

by Trustco Bank

4.3K ratings
140 reviews
💰 Finance
Free

Details

Released
August 22, 2020
Updated
October 27, 2026

Features

Developer

Trustco Bank
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Trustco Bank Mobile screenshot #1 for iPhone
Trustco Bank Mobile screenshot #2 for iPhone
Trustco Bank Mobile screenshot #3 for iPhone
Trustco Bank Mobile screenshot #4 for iPhone
Trustco Bank Mobile screenshot #5 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐140
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🔄6+ apps
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❓8 answered
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📦~ in 7 months
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About

Manage your debit cards with enhanced clarity. Track spending with detailed summaries and map locations. Access 24-hour self-service for card activation, travel notifications, and reporting lost or stolen cards. Receive real-time alerts and set controls like spending limits and usage restrictions.

✓Clear purchase details with merchant names and locations
✓Spending summaries for online and in-store usage
✓24-hour self-service for card management
✓Real-time alerts and card controls
✓Card locking and spending limit settings
Show original description

What users say about Trustco Bank Mobile

Reviews of Trustco Bank Mobile are mostly negative: the Finance app is rated 4.7/5 from 4.3K App Store ratings. What users like most: easy to use, simple and straightforward. Top complaints: crashes frequently, slow and laggy performance. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Simple and straightforward
  • 💡Separate Zelle option
  • 🇺🇸American flag background

Negative things

  • 🐛Crashes frequently
  • 🐛Slow and laggy performance
  • 🐛Unreliable login and app functionality
  • 🐛Outdated and clunky user interface
  • 🐛Issues with mobile check deposits
See all reviews

What's New in Trustco Bank Mobile

26.1.0

October 27, 2026

Minor bug fixes and enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Log In

No matter what hoop Trustco makes me jump through, I continually have to switch my log in and password around. It takes forever compared to other financials. That recognize me.
STSick of Trustco

If i could, I would switch banks

I would switch banks just because of the app. Not reliable. It blocks me out, in fact. As I write this, I will look into changing banks because I can't log in to my account at night, and almost every day, I have to try to log in at least 10 times, if it doesn't block me. Unbelievable, a bank has this trashy app.
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DdrJoan83

Bad App

This app is terrible. Multiple times a week it will refuse to open with Face ID. It is now telling me my correct password is incorrect. Frequently glitchy and unavailable.
TTTerry Tom Tim

Horrible does not even start to describe it

This is, without exaggeration, one of the worst apps I have ever encountered.

As a software engineer, I am genuinely embarrassed on behalf of the development team that released this monstrosity. The app is astonishingly buggy, unreliable, and frustrating to use. Basic functionality that should be routine in a modern banking app either does not work properly or works so inconsistently that using the app becomes an exercise in frustration.

There is simply no excuse for a financial institution to provide software of this quality. In 2026, reliable online and mobile banking is not a luxury or an optional convenience. It is a basic part of banking. Releasing an app this unstable and apparently insufficiently tested is disgraceful.

I am seriously considering leaving the bank entirely because of this app. If I cannot reliably access and manage my own money through your mobile banking platform, then I need a bank that understands what century we are living in.
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Iitunkel

Response from developer

We're very sorry about the trouble you had when using our app. Your feedback is greatly appreciated.

Very easy to use

I have been using the app for a while now and I am impressed. You should try it out!
TTokai1219
See 135 more reviews

User experience

🐞

Reported Bugs

4 issues

Constant logout issues

Bug

Inability to log in or access accounts

Bug

Errors during mobile check deposits

Bug

Inconsistent app behavior across devices

Bug
✨

Requested Features

5 requests

Ability to see balance after each transaction

Feature

Improved mobile check deposit experience

Feature

Persistent login credentials

Feature

Landscape mode support

Feature

More detailed transaction history

Feature

FAQ

What are the main benefits of using Trustco Bank Mobile?

Trustco Bank Mobile offers clear purchase details with merchant names and locations, spending summaries, and 24-hour self-service for card management. Users can also set real-time alerts and controls like card locking and spending limits.

How does Trustco Bank Mobile help track spending?

The app provides spend summaries that show where your card is being used, both online and in-store. This allows for a clear overview of your financial habits.

Can I manage my card if it's lost or stolen with Trustco Bank Mobile?

Yes, Trustco Bank Mobile offers 24-hour self-service options, including the ability to report cards lost or stolen directly through the app.

What security features does Trustco Bank Mobile offer?

The app provides real-time alerts and controls, allowing users to lock their card, set spending limits, and determine where their card can be used, enhancing security.

What devices does Trustco Bank Mobile support?

Trustco Bank Mobile is supported on iPhone, iPad, and iPod devices, as indicated by its compatibility information.

How often is Trustco Bank Mobile updated?

The app was last updated on October 27, 2026, with version 26.1.0. While this indicates a recent update, users have reported frequent crashes and slow performance.

What do users like most about Trustco Bank Mobile?

User reviews highlight that users appreciate the app's ease of use, its simple and straightforward design, and a separate Zelle option. The American flag background is also noted as a positive.

What are common user complaints about Trustco Bank Mobile?

Common complaints include frequent crashes, slow and laggy performance, unreliable login functionality, and an outdated user interface. Some users also report issues with mobile check deposits.