TTLock User Reviews

TTLock
TTLock
Hangzhou Sciener Smart Technology

Customer Experience

Positive experience25.2% of reviews
Neutral12.9% of reviews
Negative experience61.8% of reviews

~ Based on 765 written reviews from the US App Store.

What users say

Is TTLock Safe?

TTLock has mixed safety signals based on user ratings. AppsHunter Safety Score for TTLock is 58/100.

This assessment is based on 517 user ratings, with an App Store average of 2.9/5.

Safety Analysis

41.2% of ratings point to a safe experience
11.0% of ratings suggest some concerns
47.8% of ratings point to a risky experience

~ Based on 517 App Store ratings for TTLock.

Is TTLock Legit?

TTLock appears to be a legitimate app. AppsHunter Legitimacy Score for TTLock is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

嚴重漏洞

當藍牙開啟app也開啟並在連線範圍內,只要隨便觸摸門鎖鍵盤,門就開了

Good

Good app for setting up and remote locking. Needs a scheduler

Login

Trying to set up account but can’t get the code. Doesn’t make sense to me.

YA ES DE PAGA

Ahora te cobran por crear mas de 5 codigos de acceso al mes, si estas pensando en poner una en una propiedad de airbnb te recomiendo buscar otra opción.

Alta affidabilità

TTLock una vera garanzia per la domotica per varchi, cancelli e porte di ingresso

Eccezionale

Top

Update

Mỗi lần cập nhật app là lỗi hết vân tay , cài lại thì được xog hôm sau lỗi hết vân tay lại , bực cả mình !!!!

od lipca 2026 - aplikacja płatna

Aplikacja od lipca 2026 jest płatna (limit 5 haseł miesięcznie) czym zaskoczyła użytkowników, którzy tak jak ja wybrali tą apkę właśnie ze względu na to, ze korzystanie z podstawowej funkcji było bezpłatne. Trzeba będzie poszukać innej aplikacji.

Password lost

There is no code come to me when i choose “forget Password?”

Fantastic app for smart locks

I have a tuya smart lock and a TTLocks smart lock. The TTlock app is so much better!

Subscription required for basic functions they call advanced.

The app works great with my Toledo Nexus lock that I have attached to a wifi gateway to control it remotely. The problem is that the Ttlock app requires a subscription for simple things like a low battery alert. I find that unacceptable. I’ll have buy another lock that uses an app that does not require a subscription to use basic features.
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Muito bom app

O app é bem funcional e bastante intuitivo diferente do que avaliaram alguns! Achei excelente

Helpful

Everything is good except the logo is old and bad

Tốt

Hàng tốt dễ sử dụng có chống nước không thì cần thêm thời gian mới biết

app cinese con pubblicità

non comprate serrature che usano quest'app. la serratura si è rotta dopo un mese (cortocircuito) e l'app ha iniziato a mostrare banner dopo qualche giorno che la usavo

الرياض

التطبيق صاير غير مجاني وبرسوم عالية جدا

Terrible App

This app is terrible. It used to work fine but now it can’t even poll the lock status and get it right. Instead it polls the last user function and guesses. At least that’s what it seems like it does. The actual lock icon never changes to unlocked even though it’s unlocked and a notification was received saying it was unlocked. If you try and lock the door through the app, it never polls the lock to see if it actually completed the lock action. I have a gateway. It’s no help. I stand by the door. Does all the things mentioned above. It used to be fairly reliable and accurate. But not so much anymore.
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Barely Functional

The app has only ever worked on one of the devices we have it on, none of the longterm or one time codes ever work to unlock the door. I can ot use this app to unlock my door at all, nor can I use the codes, now can I use the little Fob that comes with it. The only option I have is to physically unlock the door just like I could’ve done before purchasing this.
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App Updates Make it Worse

App update on 6/18/26 has deleted the lock off the app. Been working fine for years and now a simple update has rendered the app useless.

unable to receive verification code

terrible app! i have updated the app and im locked out of the app as the verification code is not being sent to me ! i have tried multiple times and the code or voice call is still not sending the verification code to me ! I emailed the customer service and they dont understand the issue