Twilio Authy User Reviews

Customer Experience

Positive experience35.9% of reviews
Neutral9.3% of reviews
Negative experience54.8% of reviews

~ Based on 2,051 written reviews from the US App Store.

What users say

Is Twilio Authy Safe?

Twilio Authy appears safe based on user ratings. AppsHunter Safety Score for Twilio Authy is 94/100.

This assessment is based on 53,400 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
1.9% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 53,400 App Store ratings for Twilio Authy.

Is Twilio Authy Legit?

Twilio Authy appears to be a legitimate app. AppsHunter Legitimacy Score for Twilio Authy is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

PLEASE VERIFY IF Last Update HAS Severe Vulnerability?!?!

Recently receiving login attempts- right after recent authy app via App Store update-for accounts using Authy that I am NOT attempting to access! This was following recent 9/2026 update! Please verify this wasn't some breach!!!

Great application

Very secure 2FA App for IOS iPhones

Great but…

… sadly they have stopped support for Mac. The iOS app does its job very well and I’ve used it for years however if you need a desktop version they’ve pulled it for some reason.

Garbage

Total garbage app

Please add a dark mode toggle . . .

The app is fantastic just like it is on Android but, please add a dark mode for it. The bright white layout physically hurts to look at. I’m really disappointed that the dark mode toggle isn’t present on iOS and that ignores iOS being set to dark.

Awful

Locked me out of my discord account with nitro permanently, do not get.

Don’t use this app

Absolute garbage. I’ve been trying to reset my account for months after my original device died and nothing has worked. Their customer service is worthless. Even attempting to delete my account keeps failing. Use anything other than this app.

Updated App Signs Out

Main character syndrome for this app. They wanted to get Twilio in the name of the app so they made a new app and signed everyone out so I have to search for the key to sign in now. You have one job - give a code to sign in. Just do your job. I’m moving away from this app and uninstalling ASAP.

Great product, makes safety simple

Always works, I appreciate apps that make it easy to have good security practices. Especially like the push notification pattern

No longer works??

I used this app for YEARS to keep my accounts safe. It worked perfectly for a long time, but recently it has absolutely stopped working. Despite loading codes and 2FA being enabled, the codes don’t work and I would be locked out of my accounts if not for having saved recovery codes. I haven’t uninstalled or changed phones or anything. It just doesn’t work. I’m disappointed and frustrated. I’m also sad they removed the desktop version.
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langue

pourquoi toujours en espagnol?

Bug

Why can't I change the order of accounts with drag and drop anymore. It drags but the order isn't saved next time I open the app. Fix this please

No export available.

Once you sell your soul to authy its there forever. There is no export available and if you get locked out it’s all over.

Better than using physical token

Started using Authy when my token generator went down. I have a new token but prefer Authy. Reliable, fast, don’t have to worry about misplacing it.

Disappointed at it but it has potential

I tried to make an account but it doesn’t have my country so I can’t use it for earning money from Ribblr to help my parents with my siblings so I can’t use it to take them out to help:(

Don’t merge.

Don’t merge accounts. Wipes out your auth tokens. A supposedly seamless process just created a whole lot of hassle for me. Thanks! Much appreciated!

Stupid

Charged $7.99 immediately before I could even download app and then it doesn’t work

It works

My employer forces me to use this app. I am doing this survey so that Authy stops sending me survey requests.

Locked out of everything

The fact you can't submit a request to generate a new authentication app if you happen to break or lose the device the code was stored on is the dumbest and most predatory business clause. Literally screwed out of 20 different accounts.

Vendor lock-in bloatware

Vendor lock-in bloatware