Twilio Authy User Reviews

Customer Experience

Positive experience35.9% of reviews
Neutral9.4% of reviews
Negative experience54.8% of reviews

~ Based on 2,042 written reviews from the US App Store.

What users say

Is Twilio Authy Safe?

Twilio Authy appears safe based on user ratings. AppsHunter Safety Score for Twilio Authy is 94/100.

This assessment is based on 53,255 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
1.9% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 53,255 App Store ratings for Twilio Authy.

Is Twilio Authy Legit?

Twilio Authy appears to be a legitimate app. AppsHunter Legitimacy Score for Twilio Authy is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No longer works??

I used this app for YEARS to keep my accounts safe. It worked perfectly for a long time, but recently it has absolutely stopped working. Despite loading codes and 2FA being enabled, the codes don’t work and I would be locked out of my accounts if not for having saved recovery codes. I haven’t uninstalled or changed phones or anything. It just doesn’t work. I’m disappointed and frustrated. I’m also sad they removed the desktop version.
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langue

pourquoi toujours en espagnol?

Bug

Why can't I change the order of accounts with drag and drop anymore. It drags but the order isn't saved next time I open the app. Fix this please

No export available.

Once you sell your soul to authy its there forever. There is no export available and if you get locked out it’s all over.

Better than using physical token

Started using Authy when my token generator went down. I have a new token but prefer Authy. Reliable, fast, don’t have to worry about misplacing it.

Disappointed at it but it has potential

I tried to make an account but it doesn’t have my country so I can’t use it for earning money from Ribblr to help my parents with my siblings so I can’t use it to take them out to help:(

Don’t merge.

Don’t merge accounts. Wipes out your auth tokens. A supposedly seamless process just created a whole lot of hassle for me. Thanks! Much appreciated!

Stupid

Charged $7.99 immediately before I could even download app and then it doesn’t work

It works

My employer forces me to use this app. I am doing this survey so that Authy stops sending me survey requests.

Locked out of everything

The fact you can't submit a request to generate a new authentication app if you happen to break or lose the device the code was stored on is the dumbest and most predatory business clause. Literally screwed out of 20 different accounts.

Vendor lock-in bloatware

Vendor lock-in bloatware

Doesn’t work

I have a brand new out of the box iPad Air M3 on the latest iPadOS and the app is telling me my device doesn’t meet “integrity requirements”.

제발 export기능 추가해주세요

제발요.. 평생 이거만 써야하잖아요 맥 앱이나 다른 곳에서도 쓰고 싶어서 크로스 플랫폼 지원되는 곳으로 옮기고 싶어요..

Frequent desyncs

Moved to another app now as authy desyncs alot. Shame.

Good app

Good app. Previous version was better. When I have multiple 2FA in a row, I have to close the app between each of them. If they could fix this, it would be a five star app.

Not Perfect

I've been using Authy for years. I love multi device sync. Today I discovered it broke. Single code failed to sync. Reading support docs got me nothing.
Recently I read some articles arguing there better options. Inertia kept me from switching. There is no export, or windows app. I was willing to overlook. Failed sync is the end of line for me
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Don’t like it

I main this app for authentication but everytime i enter my password CORRECTLY, it says incorrect. PLEASE FIX THIS

new update broke all logos and cant tell apart icons

bad update please revert to previous ui

Authy

Never stops running

Give us ownership of our data

Authy does not have the ability to export your accounts. I moved to Authy from Google Authenticator years ago for this reason. Twilio, please give us the ability to export accounts.