Twilio Authy User Reviews

Customer Experience

Positive experience35.8% of reviews
Neutral9.3% of reviews
Negative experience54.9% of reviews

~ Based on 2,056 written reviews from the US App Store.

What users say

Is Twilio Authy Safe?

Twilio Authy appears safe based on user ratings. AppsHunter Safety Score for Twilio Authy is 94/100.

This assessment is based on 53,437 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
1.9% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 53,437 App Store ratings for Twilio Authy.

Is Twilio Authy Legit?

Twilio Authy appears to be a legitimate app. AppsHunter Legitimacy Score for Twilio Authy is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Do the devs even use this app?

I don't think they do. The UI and UX of this app has gone so far downhill it's not even on the hill anymore. I really hate leaving reviews like this because I know how hard developers work, but I've given this app six months of pain and I'm over it. I'm gone.

1) searching for an app? Type the name. Want to copy the code? You think you should tap the thing you searched for? Wrong, it deletes the word you search and you lose the item

2) the update from a few months ago removed all the logos and switched them to generic icons so you couldn't see what was what. I thought this was an error and would get corrected. Nope. They kept it.

3) scrolling up and down in abysmal. If you placed your thumb on an item in your list, it won't scroll forcing you to place your thumb in between items to scroll up and down.

It's obvious this company doesn't care about user experience. Makes you wonder how much they actually care about security.
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not work after reflash ios system firmware

hurt me

Discord codes don't work anymore

Trash app, can't log into ky account anymore. Don't bother using this app you can never get help from anyone

reset password

you guys make it way too hard to change your password, this shouldn’t be this hard, please fix this

Let us export!!

Why you don’t allow exporting? Your customers are locked in your app.

PLEASE VERIFY IF Last Update HAS Severe Vulnerability?!?!

Recently receiving login attempts- right after recent authy app via App Store update-for accounts using Authy that I am NOT attempting to access! This was following recent 9/2026 update! Please verify this wasn't some breach!!!

Great application

Very secure 2FA App for IOS iPhones

Great but…

… sadly they have stopped support for Mac. The iOS app does its job very well and I’ve used it for years however if you need a desktop version they’ve pulled it for some reason.

Garbage

Total garbage app

Please add a dark mode toggle . . .

The app is fantastic just like it is on Android but, please add a dark mode for it. The bright white layout physically hurts to look at. I’m really disappointed that the dark mode toggle isn’t present on iOS and that ignores iOS being set to dark.

Awful

Locked me out of my discord account with nitro permanently, do not get.

Don’t use this app

Absolute garbage. I’ve been trying to reset my account for months after my original device died and nothing has worked. Their customer service is worthless. Even attempting to delete my account keeps failing. Use anything other than this app.

Updated App Signs Out

Main character syndrome for this app. They wanted to get Twilio in the name of the app so they made a new app and signed everyone out so I have to search for the key to sign in now. You have one job - give a code to sign in. Just do your job. I’m moving away from this app and uninstalling ASAP.

Great product, makes safety simple

Always works, I appreciate apps that make it easy to have good security practices. Especially like the push notification pattern

No longer works??

I used this app for YEARS to keep my accounts safe. It worked perfectly for a long time, but recently it has absolutely stopped working. Despite loading codes and 2FA being enabled, the codes don’t work and I would be locked out of my accounts if not for having saved recovery codes. I haven’t uninstalled or changed phones or anything. It just doesn’t work. I’m disappointed and frustrated. I’m also sad they removed the desktop version.
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langue

pourquoi toujours en espagnol?

Bug

Why can't I change the order of accounts with drag and drop anymore. It drags but the order isn't saved next time I open the app. Fix this please

No export available.

Once you sell your soul to authy its there forever. There is no export available and if you get locked out it’s all over.

Better than using physical token

Started using Authy when my token generator went down. I have a new token but prefer Authy. Reliable, fast, don’t have to worry about misplacing it.

Disappointed at it but it has potential

I tried to make an account but it doesn’t have my country so I can’t use it for earning money from Ribblr to help my parents with my siblings so I can’t use it to take them out to help:(