Twilio Authy User Reviews
Customer Experience
~ Based on 2,051 written reviews from the US App Store.
What users say
Summarized from real user reviews of Twilio Authy. Based on 53K reviews and a 4.7/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Utilities app.
Positive things
- 🚀Reliable and secure
- 🔒Robust backup and sync features
- 👍Convenient Apple Watch integration
- 🚀Fast and responsive
- 🔒Secure cloud backup
- 👍Intuitive user interface
- 🚀Seamless multi-device support
Negative things
- 🐛Occasional app freezes and crashes
- 🔍Limited customization options for account icons
- 🔍Confusing account management
- 🔍Slow app load times
- 🔍Lack of dark mode support
- 🔍Difficult account deletion process
Is Twilio Authy Safe?
Twilio Authy appears safe based on user ratings. AppsHunter Safety Score for Twilio Authy is 94/100.
This assessment is based on 53,400 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 53,400 App Store ratings for Twilio Authy.
Is Twilio Authy Legit?
Twilio Authy appears to be a legitimate app. AppsHunter Legitimacy Score for Twilio Authy is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Recently receiving login attempts- right after recent authy app via App Store update-for accounts using Authy that I am NOT attempting to access! This was following recent 9/2026 update! Please verify this wasn't some breach!!!
Very secure 2FA App for IOS iPhones
… sadly they have stopped support for Mac. The iOS app does its job very well and I’ve used it for years however if you need a desktop version they’ve pulled it for some reason.
Total garbage app
The app is fantastic just like it is on Android but, please add a dark mode for it. The bright white layout physically hurts to look at. I’m really disappointed that the dark mode toggle isn’t present on iOS and that ignores iOS being set to dark.
Locked me out of my discord account with nitro permanently, do not get.
Absolute garbage. I’ve been trying to reset my account for months after my original device died and nothing has worked. Their customer service is worthless. Even attempting to delete my account keeps failing. Use anything other than this app.
Main character syndrome for this app. They wanted to get Twilio in the name of the app so they made a new app and signed everyone out so I have to search for the key to sign in now. You have one job - give a code to sign in. Just do your job. I’m moving away from this app and uninstalling ASAP.
Always works, I appreciate apps that make it easy to have good security practices. Especially like the push notification pattern
I used this app for YEARS to keep my accounts safe. It worked perfectly for a long time, but recently it has absolutely stopped working. Despite loading codes and 2FA being enabled, the codes don’t work and I would be locked out of my accounts if not for having saved recovery codes. I haven’t uninstalled or changed phones or anything. It just doesn’t work. I’m disappointed and frustrated. I’m also sad they removed the desktop version.
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pourquoi toujours en espagnol?
Why can't I change the order of accounts with drag and drop anymore. It drags but the order isn't saved next time I open the app. Fix this please
Once you sell your soul to authy its there forever. There is no export available and if you get locked out it’s all over.
Started using Authy when my token generator went down. I have a new token but prefer Authy. Reliable, fast, don’t have to worry about misplacing it.
I tried to make an account but it doesn’t have my country so I can’t use it for earning money from Ribblr to help my parents with my siblings so I can’t use it to take them out to help:(
Don’t merge accounts. Wipes out your auth tokens. A supposedly seamless process just created a whole lot of hassle for me. Thanks! Much appreciated!
Charged $7.99 immediately before I could even download app and then it doesn’t work
My employer forces me to use this app. I am doing this survey so that Authy stops sending me survey requests.
The fact you can't submit a request to generate a new authentication app if you happen to break or lose the device the code was stored on is the dumbest and most predatory business clause. Literally screwed out of 20 different accounts.
Vendor lock-in bloatware
