Twinkly Reviews: Is It Legit?

Customer Experience

Positive experience38.0% of reviews
Neutral11.9% of reviews
Negative experience50.1% of reviews

~ Based on 900 written reviews from the US App Store.

What users say about Twinkly

Is Twinkly Safe?

Twinkly appears safe based on user ratings. AppsHunter Safety Score for Twinkly is 93/100.

This assessment is based on 48,646 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.6% of ratings point to a safe experience
2.6% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 48,428 App Store ratings for Twinkly.

Is Twinkly Legit?

Twinkly appears to be a legitimate app. AppsHunter Legitimacy Score for Twinkly is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mi Arbol de Navidad

Me encanta todas sus funciones

Ok

They’re beautiful, but they’re very complex if they get disconnected here after a year, you have to reset

Stuck on privacy update page and can’t progress

Updated the App and now a privacy update page comes up and when you accept this an error appears and you can’t get passed this and into the app.

Gone downhill

App used to word decent at best….now I can’t even log in or get a password recovery. App is freezing and won’t work. Iphone 18 and up to date with no luck. Great to have lights that require this app👎🏻

Janky App

Every year I hope they find ways to upgrade their app. Every year I’m disappointed.

Still no sunrise/set option or multiple timers.

Amazing how this simple function, which every other lighting app has, escapes twinkle for over 10 years. Has always kept me from buying any more products.

Emparejar con el Celular

Es complicado que reconozco el celular el dispositivo

No longer connects

Very disappointed in these lights for the first year, they worked great the first year. But now the device won’t go into pairing mode, so I’m stuck with a light show that I cannot control.

Be prepared to lose your device regularly

Most frustrating and overpriced smart device I own. Gets lost from Alexa several times a year, and the problem always traces back to it being forgotten from the Twinkly app. This app should be renamed Dory.

App review

Great Christmas tree and light presentation. The only problem with this tree. It has too many glitches in the app. This is our second tree and the same thing happened to the first one. Their app is not great

Recent changes are not good

Had to delete all custom creations because of an app update and the happy birthday 10 loading takes a long time. Cuts out any music I’m playing on my phone and makes it take a long time to load the app.

Weird Terms of Service

“3.2 Additional Conditions for opening an Account as a Diner”

Diner? Are these TOS copy and pasted or did AI write them?

Twinkly HD

Great quality and visualizations. Works horrible with Alexa. Needs improvement there. Wish they had better support. You have to troubleshoot with forums. Mapping multiple lights is what sold me. Govee should up their game.

Too many pointless updates! 10 years later.

Can’t use the app without updating..Excellent lights and features. That aside sometimes people just want lights with a couple of features but lately it’s like a pointless update every month and if you don’t update then you can’t do basic adjustments on the app..

Balsam Tree

New updates don’t work with the expensive balsam trees. Error pops up when trying to map as well as connect to WiFi/LAN. Please fix asap. Update notes state these features were tinkered with. Fix the bugs and test new versions before their release. Very disappointed.

No Nice

Will not connect

Can’t access my lights

I am not sure what happened to this app, but I can no longer get into it. I see the splashy 10 intro, how to use the app guide, and login page. But I can’t login and can’t access my lights. Garbage.

Lights are great!

My wife has never been happier than when I buy another box of these lights.

Great lights but….

Great lights but the app and trying to login is ridiculously difficult every year. I sit there and cuss for at least a day until I can get on. I love my tree and I’ve had it for multiple years and look forward to bringing it out every year. I just purchased a string of lies and they have been great too but the app and getting logged on to the app is so difficult. I don’t know if I’ll buy anymore again.
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Cool lights, terrible app

I use the app a few months out of the year for the holidays. Every year I put up the lights and the app has lost all saved information. Every year it’s an hour long process of firmware updates, app updates, remapping, and starting from scratch on patterns

Changing to one star, since now it’s entirely disconnected and won’t reconnect. Glad I spent hundreds on this
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