Twinkly Reviews: Is It Legit?

Customer Experience

Positive experience38.3% of reviews
Neutral11.9% of reviews
Negative experience49.8% of reviews

~ Based on 882 written reviews from the US App Store.

What users say about Twinkly

Is Twinkly Safe?

Twinkly appears safe based on user ratings. AppsHunter Safety Score for Twinkly is 93/100.

This assessment is based on 48,274 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.6% of ratings point to a safe experience
2.6% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 48,269 App Store ratings for Twinkly.

Is Twinkly Legit?

Twinkly appears to be a legitimate app. AppsHunter Legitimacy Score for Twinkly is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great lights but….

Great lights but the app and trying to login is ridiculously difficult every year. I sit there and cuss for at least a day until I can get on. I love my tree and I’ve had it for multiple years and look forward to bringing it out every year. I just purchased a string of lies and they have been great too but the app and getting logged on to the app is so difficult. I don’t know if I’ll buy anymore again.
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Cool lights, terrible app

I use the app a few months out of the year for the holidays. Every year I put up the lights and the app has lost all saved information. Every year it’s an hour long process of firmware updates, app updates, remapping, and starting from scratch on patterns

Changing to one star, since now it’s entirely disconnected and won’t reconnect. Glad I spent hundreds on this
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Love the lights

The Twinkly lights are great. The app is great when they work properly my problem with this rating is the lights have been failing and the app has been failing. I buy them over and over because I love the lights when they work properly. But now it’s a little bittersweet because they are so expensive and difficult to string in certain spaces like around my outside fence and gazebo is not an easy task.
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Connectivity Issues

Consistent and persistent connectivity issues between the devices and the app. There’s also a lag between switching a device on an device actually recognizing it should be on.

Still looks like 10y ago.

App still looks like 10 years old startup with no progress being made whatsoever. But at least we now have profile page with freaking badges. Wow… this is exactly what we were missing all these years!

Transferred accounts to another entity and effed up EVERYTHING

Really appreciate the “seamless” way y’all handled the transition. 🤬

Will never work

Title is the review

Пидоры

Ваша тупорылая ссанина теперь открывается по полчаса пидорасы ебаные

Giphy Removed

Giphy integration with this App was one of the better features and it’s been removed. No bueno.

I love my lights!

The stuff you can do with these leds are great! The images they can create with detail is superb.

app doesn’t connect / control the lights

Im updating my review since Twinkly updated the software, these are still utterly mind bending, pain in the butt to get to work. Ive connected them but they have to run as their own wifi instead of blue tooth, low security mode and are out and unresponsive currently, cant turn them on or turn them off or change a dang thing.
If you like absolute frustration, then these are definitely for you. I would not give a one star rating but forced.
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Pretty Awesome

Had a bit of trouble connecting, but I persisted and now we are all good 🤞🏽
Right, time to have some fun!

Another Lousy Broken App

When it works, it’s great. But just try reconnecting when it stops working. The app offers no options to reconnect anything. Even deleting the installation and starting over doesn’t help. It will find the lights but then won’t connect them to WiFi. Total garbage.

Update Broke the App

None of my saved installations are there. All of my custom designs are gone. Edits to scenes don’t get applied. It’s a mess. A hot hot mess.

Was great prior to app update

Was forced to update the app to continue using the lights, now the app is completely bricked and I can't use the lights anyway

Removed App Functionality with Zero Warning

Opened the app to use my lights, app wasn’t working, checked the update log just to find out that was intentional as they have removed support for the lights I own for an unknown amount of time while they work on a “better” app that nobody asked for. Great move guys, I love not being able to use the product I bought. I’ve learned my lesson and will be replacing these with lights that don’t primarily rely on a smartphone app once they wear out.
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Lost access to my lights

We had a large Twinkly ecosystem at my house, and after the recent account migration, half of my lights are gone.

I suspect that they probably got migrated into the “pro” account but now I can’t see them in this app.

It could easily have five stars if it wasn’t for the sketchy Alexa connection

This is a great product I use at your round. I got it for my Christmas tree and it’s so fun. I keep it around. Keeping it connected to Alexa is not fun.

Only works with Twinkly brand fairy lights…

Wish it said it, wouldnt have downloaded it

Useless for integration

Don’t waste your money. There are plenty of other smart LED strips that actually integrate well with google home.
Twinkly is useless. It constantly has issues with google accessing the scenes or just basic on/off feature.

When it does decide to work good home will say “twinkly unavailable” even if it does turn the lights on/off

You can’t use it with any other smart app either. So not like there is a work around.
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