Flat out scam
The app will advertise “$65 a day” then when you go to checkout it’s $199 and a $2000 deposit! Actually insane!
Good customer service and quality motorcycles
the guy who runs the app is always super responsive to me as someone who rents my bike out, answering any questions that i have immediately to help me understand the process and feel comfortable renting my bike out. I’ve had responsible renters that enjoy renting my sportster and I plan on using this service more
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App is glitchy
App has so many bugs. Everytime I check saved bikes it says I have none even though I’m logged in. It will also freeze if a bike you chose is no longer available, you’ll have to close the app then go into it again. Browser is fine but the app is just unstable. I’ll check my messages on the app and it will say there aren’t any conversations as well.
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Terrible app!!!
Totally buggy, asks for a birthdate even though I am logged in, then gives me an error when I try to checkout. Complete waste of time.
Living the dream!
This service allows me to ride lots of motorcycles without owning one. I use it about once a month. I can ride all kinds of bikes.
Buggy app and deceptive pricing.
When I go checkout it keeps asking me for my birthdate. I’m over the minimum age required and it still keeps asking me. I tried on the desktop but decided against it because the insurance prices are insane. The cheapest option was $64 a day for a bike that cost $88 a day to rent. There’s no option to waive the insurance even if you have your own.
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Terrible Support
I got a random text from a number I’ve never interacted with stating “This is Twisted road is your bike available?” When any employee would know it is as it’s listed available and they could just book it, so I teased them for being a scammer. Turns out it wasn’t and they took down my listing after making fun of my name, as if I’d ever trust a random text. Wack professionalism. Do not recommend
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THEY DO NOT PAY AFTER USING YOUR BIKE
The platform does not support bike owners. I had a rider drive over 120 miles for a one day rental and then they don’t pay out anything. The rider complained because the registration sticker was missing but the bike was fully registered. At least pay out for the use of the bike.
App 3-Stars, but 5-Star Service
As a bike owner, I want to be able to do everything from the app, but there are lots of features they make us do through the desktop website.
As a renter, the app is user friendly, but because of the way it’s set up for the owners, there can be a delay in responses, which is optimal when trying to do a last minute rental.
As a renter, the app is user friendly, but because of the way it’s set up for the owners, there can be a delay in responses, which is optimal when trying to do a last minute rental.
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Buggy app awful support
The app is frustratingly buggy and poorly designed. Getting past that my son and I tried to rent a bike. He was denied due to “not meeting insurance requirements”. No details given. We contact support and were given a run around. I’d just avoid this clown show.
When you see such low review rating, steer clear!
It's what I should have done, as an owner, tried this app and was just a waste of time, now a si how inquire , not in feinted, spring or summer! Will never know about fall because I took down my listing.
Just a waste of time.
Just a waste of time.
I Like this service
Excellent service, very similar in convenience and simplicity to Turo. Highly recommend it to everyone.
Just won’t work
Keeps showing error. Very unreliable…
Terrible App
This app freezes often and certain screens won’t allow you to read the full content.
Trash!!/ scam !!
They will take all your money ! They don’t have no type of customer service you can talk to. Everything through email because it’s some little start up company then they will tell you that you owe one amount then will drain your bank account. Be aware. I wouldn’t do this if I was anyone looking to rent. The people who own the bike make it seem like you messed the bike up so that they can get a new one
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Useless
I tried to use the app but was denied insurance, no reason given. I’ve had my motorcycle endorsement for over 30 years. No tickets or accidents, no info on why the decline!
Good app but need iPad support
It’s a good app. It really needs an iPad app.
Scammed
I was charged outrageous underlying fees that I wasn’t aware of. Not to mention them taking $1,000 out of my account as a “security deposit” prior to my ride. This is crazy and I wouldn’t recommend at all.
Love this app!
The latest update from the Twisted Road team makes renting a bike easier than ever. Now I can browse and reserve bikes on the go and I have all my upcoming trip details in the app without having to log in to the website. Love it!
Great update!
The new update is a game changer. It lets me book bikes through the app, which makes my travel much easier! Five stars
