ualbyphone User Reviews

Customer Experience

Positive experience37.5% of reviews
Neutral12.5% of reviews
Negative experience50.0% of reviews

~ Based on 16 written reviews from the US App Store.

Is ualbyphone Safe?

ualbyphone appears mostly safe based on user ratings. AppsHunter Safety Score for ualbyphone is 81/100.

This assessment is based on 80 user ratings, with an App Store average of 4.2/5.

Safety Analysis

76.3% of ratings point to a safe experience
10.0% of ratings suggest some concerns
13.8% of ratings point to a risky experience

~ Based on 80 App Store ratings for ualbyphone.

Is ualbyphone Legit?

ualbyphone appears to be a legitimate app. AppsHunter Legitimacy Score for ualbyphone is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can not sign up

I keep trying but support doesn’t work either.

Thank you.

Thank you for bringing back UBP!
Love extra functions.
Is there anyway to keep the previous page opened when I come back from another place or when screen goes off? It goes right back to home page. It’s not that much of bother but that’ll b nice.

Requires a major upgrade

I beyond loved the original UAL by phone.
This new version off of CCS is not workable. I will share pros and cons.

CONS:
1. In EZCCS, you can zoom in and out. Inability to zoom in, so forced to take a snapshot once in CCS and then go to pics.

2. The color scheme borders colorblind. The original UAL BY PHONE - the color scheme were simple and amazing. Too many colors -and not enough contrast so impossible to see colors.

3. In EZCCS, if i exit the screen - I can come right back to it. In the new ual by phone - the minute you get a call or forced to exit out for a second - you have to re log jn.

4. Stick with success - the 9 boxes were perfect on UAL BY phone. This tries to follow the Microsoft format and I personally like simple and where ai dont have to think.

The PROS
1. Legality info - pretty cool.
2. Adding hotel info - pretty cool.
3. The way the char board is set up / separate section for domestic versus INTL is smart.

Conclusion: I paid the fee for the year and I will keep it BUT if no changes or updates are made within the year - then I will cancel.

And I sill bummed because EZCCS is quite primitive BUT is fully functionable.
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It’s baaack...

Just like the previous generation easy peasy. It even remembered my login. Highly recommend. πŸ‘πŸ‘

Keeps crashing

I can’t get past acknowledgement page before the app crashes

A messy mess!

The app and the website is VERY glitchy. A lot of the touch screen options just simply do not function and it is extremely frustrating. Processing takes way too long and the errors on the RDO board page are way too frequent. I also dislike the monthly disclaimers and/or new terms and conditions the purchaser must accept for the app not working adequately. We must acknowledge it's errors and dysfunction in order for us to continue using the app (even after purchasing a subscription!) There is no bypass, which puts no responsibility on the app itself.
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Bad Site

This is a very bad site. It is not user-friendly, at least to sign-on. I spent an hour with this it's no good at all there's no clue as to what a BPI or whatever that was it called it how do you get that number if you don't even know what it is or where it is. In my book you get an F! I could not find a number to call you. Why is that?
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Great App

This is a great app and a previous review that said it doesn't work when the bid awards come out is very short sided. It has nothing to do with this app. It's the limitation of unimatic. That's a United issue and not an app issue. This app works great, is very user friendly and gives you most everything you could ask for from unimatic.

BTW...there's a bid warning on the app about getting the bids right after the awards come out. So read the disclaimer. Try logging on manually, you'll get the same result.
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Doesn't work the day bids come out.

UBP is a great app: WHEN IT WORKS.

Often times it is incredibly slow and takes forever to process a page. It doesn't work at all when Bids come out or during heavy rounds of trading. So you can't look up your line, post anything to trade, drop or pick up. You lose out on a lot of opportunities several days of the month.
Considering the amount of users, the servers seem overloaded and in absolute need of an upgrade.
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Absolutely indispensable!

I can't imagine how I ever lived without this. And every F/A I know says the same.

Update

The latest version won't update. 10 minutes later and Update worked!!!!

Terrible

Since August and this site has not been fixed. There are thousands that try and use this daily and for it not to work for so long. It throws you back to home screen before anything is possessed, you start over than it continues to process and NOTHING happens. Please fix your site. Thank youπŸ™

Throws back to Home page

Ever since the latest update it won't complete a request. It either stalls processing or throws you back to the Home page. Please fix.

Problems

The upgrade is flawed

Awful!

Awful!! PLEASE give us the original download-able version back!!! Doesn't process trades, is forever processing and just when you think you're FINALLY where you need to be....."logging in"!!!!

Perfect!!!!

Love UAL by phone!! You guys are better then sliced bread!! Don't know how I lived without it!!! Thank u!!