Very Rude Driver & Unreliable Service
I booked an Uber Auto in the morning to go to work. The app initially showed the driver would arrive in 1-2 minutes, but the time kept increasing repeatedly. When I tried calling the number provided in the app, it said it was an invalid number, and my text messages got no reply. After some time, the app showed that he had arrived. Since I was already running late for work, I was in a rush. The driver called me, and I told him I was standing right in front of Jubilee Mission Hospital. When he finally came and picked me up, I mentioned that he was quite late and we should get going. Instead of focusing on the ride, he started arguing that I should have specifically mentioned 'bus stop' instead of just saying Jubilee Mission front. I explained that both sides of the road have bus stops and I was waiting on the correct side going toward Paravattani. However, he kept scolding and arguing with me about this repeatedly inside the auto. Even when I asked him to drop the topic and just move on, he continued to be very rude. Finally, when I asked if I should just get out, he told me to get down, and I had to leave the vehicle. Because of this incident, I got very late for work and was forced to catch another bus. This was a deeply hurtful and distressing experience for me. How can Uber allow such drivers to work on the platform? This severely damages Uber's reputation and name. Please take strict action against this driver.
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Neukundenrabatt funktioniert nicht
Ich bin generell eigentlich großer Fan von Uber und wollte die App und somit den Service letztens zum ersten Mal ausprobieren. Dafür habe ich zusätzlich eine Neukundenaktion über Meta Ads auf Instagram gesehen, wo es mit dem Code DEUBER15 15€ Rabatt auf die erste Fahrt geben soll. Also habe ich den Promocode aktiviert und normal meinen Uber gebucht, der nicht nur gut gefahren ist sondern auch nett war. Mir ist leider im Nachhinein aufgefallen, dass dee Code nicht angewandt wurde und ich die volle Summe zahlen musste. Da ich als Student mir leider nicht jeden Tag solche Fahrten leisten kann, bin ich auf den Support zurückgekommen, der zu mir meinte, dass mit meinem Konto kein Problem vorliegt und der Code wieder freigeschaltet ist. Also habe ich heute, unter der Annahme, dass der Code funktioniert, sowohl jegliche Updates und Neuinstallationen gemacht und das ganze nochmal probiert. Dabei wurde wieder der gesamtw Betrag abgebucht und der Promo Code wieder nicht verwendet. Der Support hat dementsprechend wieder die selbe Ticket Antwort gegeben die ich schon bei der ersten Anfrage bekommen habe und ist leider auch nicht tiefgehender als das auf meine weiteren Anfragen eingegangen. Ich bin daher sehr unzufrieden mit dem falschen Marketing Versprechen und vor allem mit dem Support. Auch wenn es sich nur um 15€ handelt würde ich diese schon gerne über den Neukundenrabatt verrechnet bekommen, da mir Ehrlichkkeit des Unternehmens sehr wichtig sind. Ich kann mir auch keine dritte Fahrt jetzt in dem Aktionszeitraum mehr leisten, um es nochmal zu probieren. Daher kann ich leider gerade nur 2 Sterne vergeben
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Mr
Top
Great service
Kuchoul was amazing. Felt very comfortable and enjoyed our ride.
Uber Eats is Trash
I order over 30 dollars worth of food thru Uber Eats and only got half my order and when I put in a complaint to uber they only reimbursed me 5 dollars so I got screwed out of the money I spent the food I ordered and by uber by not reimbursing me all the money I lost. This app is trash!!
Easy and convenient
Love it!
Great experience
Very friendly car smelled good. Music was good. Overall great experience.
Shakira
She was the best driver ever I give her 100% Cynthia
1st Uber in AZ
Tom a good conversationalist, which made for a nice ride.
Great ride home
First time getting a ride from the airport, worry free.
May GOD continue to bless you
Nice and smooth ride
Above and beyond!
A nice relaxing drive, calm jazz music and returns your belongings if you forget. A Good Samaritan
Good
Excellent
Yasmin
Fantastic driver/ride!
Hertz Car Drop Off
Our driver was punctual and kind.
Thanks Lyft
Thanks Lyft
Excellent and Prompt
Our driver was curious and friendly. Vehicle was clean and comfy.
Wicked policy
I put out a reserve ride for $50 just to go out 20 miles. Driver never showed and Uber did not refund me properly. Didn’t get my money back. Didn’t get any Uber cash and Support was not helpful.
Great driver
Conversation and driving were perfect, the guy you want to give you a lift to where ya gotta go
Thank you
Very nice gentleman thank you Donnie
Incorrect message
The Uber app presented the incorrect notification indicating my CC was rejected . And if that wasn’t paid my ride would be cancelled . So I searched through my account in the app and could find no indication of that.
