UltraSync +

UltraSync +

by UHS Pty Ltd

58 ratings
63 reviews
Free

Details

  • Released
  • Updated
  • May 5, 2016
  • April 11, 2025
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About

Control your home security and automation systems remotely. Manage devices like cameras, lights, thermostats, and door locks from anywhere. Automate actions based on your location and create custom schedules for enhanced safety and convenience.

Remote security system control
Live video monitoring
Smart lighting control
Door lock management
Thermostat adjustment
Location-based automation
Customizable schedules and scenes
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What users say

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What's New in UltraSync +

2.25.3

April 11, 2025

Bug fixes and improvements.

User reviews

Useless

Too slow and constant connection failures. Regret going with this option.

Mauvaise expérience utilisateur

Mauvaise expérience utilisateur. Après un changement de pile, les détecteurs ne se reconnectent pas automatiquement, et l’application n’explique absolument pas la procédure à suivre. Un simple message de dépannage ou un assistant de reconnexion éviterait beaucoup de frustration.

De plus, l’application semble négligée dans son ensemble — l’interface a un aspect brouillon et manque de finition. Elle serait due pour une mise à jour majeure, incluant notamment l’ajout d’une section d’aide complète pour guider les utilisateurs dans les situations comme celle-ci.
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Not at all reliable

This app would be great if it worked more regularly. It spends more time in a log in failure state than actually working. And there’s no way to contact the company to find out how to fix it

Constantly crashes

App always has a hissy fit when alarm is triggered, won’t let you in to disarm system. This won’t get fixed as the app developers couldn’t care less.

Notification issues

I had a hills XR alarm system installed which is connected to the internet via lan to the router. This app works fine when turning the alarm on and off but there are issues with the notifications. I set the notifications to alarm only, but get a notification every time a pir sensor is activated, even if the alarm is not turned on. This results in endless and constant notifications. Please fix this issue.
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Developer apps

User experience

🐞

Reported Bugs

42 issues

Detectors not reconnecting after battery change

Bug

Login failure state

Bug

App crashes when alarm triggered

Bug

Notifications for PIR sensor activation when alarm off

Bug

"User logged in from another location" error

Bug

Persistent error message blocking login

Bug

Too many login errors

Bug

Failing to login on newer iPhones (iOS 17+)

Bug

App unavailable to turn alarm off/reset

Bug

"Too many login attempts try again later" message

Bug

Notifications sometimes work, sometimes don't

Bug

ComNav card unreliable, requires power cycling

Bug

Latest firmware blocks local network access

Bug

App updated, now not connecting to alarm system

Bug

Update broke alarm access

Bug

Impossible to configure after Wi-Fi change

Bug

Session expired message on arm/disarm

Bug

No push notifications for sensor activation

Bug

"Too many username and pin failures" error

Bug

Doorbell camera stops working, inconsistent motion detection

Bug

No password reset for new iPhones

Bug

No notifications for months

Bug

App stopped working

Bug

UI terrible, not supporting iPhone X

Bug

GUI messed up on newer phones

Bug

Camera inaccessible or slow

Bug

No SMS notification for alarm, only email

Bug

Error "Requested feature is not subscribed"

Bug

Cannot reset password without installer

Bug

Location services drain battery

Bug

App crashes intermittently after firmware update

Bug

Alexa menu item missing after update

Bug

Motion detection definition not working on iPhone XR

Bug

Doorbell sends two notifications

Bug

Face ID lockout issue

Bug

Tab bar icons jumbled on iPhone X/XS

Bug

No indication of system communication

Bug

Incompatible with mesh Wi-Fi networks

Bug

Notification customization not working

Bug

App stopped working with iOS 12 update

Bug

Doesn't refer well on iPhone X

Bug

Home screen doesn't match App Store screenshots

Bug

Requested Features

14 requests

Add Siri/HomeKit/Google Home support

Feature

Improve notification clarity and options

Feature

Add a comprehensive help section

Feature

Implement automatic session refresh

Feature

Add quick actions to app icon

Feature

Provide camera snapshots on motion detection

Feature

Allow default site selection

Feature

Add schedule feature for unlocking

Feature

Improve UI for newer devices

Feature

Add Geo Fencing and arming reminders

Feature

Integrate with Apple HomeKit

Feature

Add Apple Watch app

Feature

Support for Carrier COR thermostat

Feature

Add Alexa support

Feature

FAQ

What does the UltraSync+ app do?

The UltraSync+ app allows you to remotely control and manage Interlogix and UltraSecure smart home products. You can arm/disarm your security system, monitor doors and windows, control lighting, adjust thermostats, lock/unlock doors, and view live video feeds from security cameras.

What are the key features of UltraSync+?

Key features include remote security system management, live video monitoring of cameras, control over lighting, door locks, and thermostats. It also offers geo-action automation based on user location, and the ability to create custom scenes and schedules for enhanced automation.

Is UltraSync+ free to use?

The app itself is free to download and use. However, its functionality requires compatible equipment and an UltraSync service plan. The specific features available may vary depending on your system and service plan.

What kind of devices can I control with UltraSync+?

You can control a range of Interlogix and UltraSecure smart home devices. This includes security systems, cameras, lighting, door locks, and thermostats. The app also supports monitoring of specific areas like safes or cabinets.

How can I automate my home with UltraSync+?

UltraSync+ allows for automation through 'Geo Actions' which trigger based on your location (leaving or entering a location). You can also create 'Scenes' that combine multiple actions (e.g., turn on lights when disarming the system) and 'Schedules' to limit system access or automate actions at specific times.