UltraSync + vs Wallbox Service App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UltraSync +
Control your home security and automation systems remotely. Manage devices like cameras, lights, thermostats, and door locks from anywhere. Automate actions based on your location and create custom schedules for enhanced safety and convenience.
- Remote security system control
- Live video monitoring
- Smart lighting control
- Door lock management
- Thermostat adjustment
- Location-based automation
- Customizable schedules and scenes
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Welcome to the Secure Smarthome! The UltraSync app enables remote control of Interlogix, UltraSecure products in homes and businesses. The UltraSync app provides real-time management of security and automation control systems from virtually anywhere. Optimize the safety, comfort and convenience of your UltraSecure products with UltraSync. Note: Functionality of this app requires compatible equipment and an UltraSync service plan. Available features vary based on system and service plan. Key Features: Security - Arm and disarm system - See if doors and windows are open - Monitor special areas such as a safes, liquor or medicine cabinets - Monitor property and safety of loved ones - Know when children get home from school or leave the home - Look in on pets during the day - Monitor history of users and events - View live video and event-triggered recorded clips from security cameras Lighting - Turn on, off and dim lights Geo Action - Automate actions on user's location events when leaving or entering the home or business* Door Locks - Lock and unlock Thermostat - Change the temperature and fan Video - Watch live-video and recorded clips Schedules and Scenes - Create scenes that are triggered by specified actions (i.e., When system is disarmed, turn on house lights) - Create schedules that limit system access (i.e., Housekeeper user account only active Monday - Friday from 8AM to 12PM) - Combine scenes and schedules for enhanced automation (i.e., Monday - Friday, after 10PM and before 6AM, when system is armed, lock doors, turn off lights and set thermostat to 70 degrees) Alerts - Receive Email notification of system alerts - Emergency alerts - Non-emergency Alerts * Continued use of GPS running in the background can dramatically decrease battery life.
Wallbox Service App
Control and manage your electric vehicle charging station remotely. Monitor charging history, adjust power output, and update device firmware for optimal performance.
- Connect and operate charging wallbox
- Adjust charging power
- Browse charging history
- Download and upgrade firmware
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Through Wallbox App, you can connect and operate the charging wallbox at any time. It provides you with convenient control over the charging process of electric and plug-in hybrid vehicles. • Adjust charging power • Browse charging history • Download and upgrade firmware
Screenshots
Verdict
The clearest difference is rating: UltraSync + at 2.3 against Wallbox Service App's 1.7. UltraSync + also leads on review sentiment (17% vs 5%) and update cadence (every 4 months vs every 10 months). Wallbox Service App's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (11.0 vs 15.6). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UltraSync + holds the better App Store score, 2.3 against 1.7. Both are backed by a comparable volume of ratings — 58 and 27 respectively. Written reviews point the same way: 17% of UltraSync +'s written reviews are positive against 5% of Wallbox Service App's.
UltraSync + ships an update every 4 months, Wallbox Service App every 10 months. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.
| Parameter | UltraSync + | Wallbox Service App |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (58 ratings) — better | 1.7 (27 ratings) |
| Positive reviews | 17.5% of reviews — better | 4.9% of reviews |
| Number of ratings | 58 — better | 27 |
| Update frequency | Every 4 months — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 65 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | UHS Pty Ltd | Delta Electronics, Inc. |
Customer experience
UltraSync +
Wallbox Service App
User reviews
UltraSync +
From 58 App Store ratingsWhat we love
- 👍 Works when set up correctly
- 👍 Useful for remote control
- 👍 Integrates cameras, alarms, Z-wave
- 👍 Automation is easy
- 👍 Reliable for some users
Room to improve
- 🐛 Frequent login issues
- 🐛 App crashes often
- 🐛 Unreliable connection
- 🐛 Slow loading times
- 🐛 Outdated interface
Wallbox Service App
From 27 App Store ratingsWhat we love
- 👍 Works as intended (for some)
- 👍 Activation code in documents
Room to improve
- 🐛 App doesn't work
- 🐛 Cannot update firmware
- 🐛 Cannot change amps
- 🐛 App is basic/barebones
- 🐛 Charging statistics duplicated/deleted
Bugs and requests
UltraSync +
Reported bugs
42 issues- Detectors not reconnecting after battery change
- Login failure state
- App crashes when alarm triggered
- Notifications for PIR sensor activation when alarm off
- "User logged in from another location" error
Show 37 moreShow fewer
- Persistent error message blocking login
- Too many login errors
- Failing to login on newer iPhones (iOS 17+)
- App unavailable to turn alarm off/reset
- "Too many login attempts try again later" message
- Notifications sometimes work, sometimes don't
- ComNav card unreliable, requires power cycling
- Latest firmware blocks local network access
- App updated, now not connecting to alarm system
- Update broke alarm access
- Impossible to configure after Wi-Fi change
- Session expired message on arm/disarm
- No push notifications for sensor activation
- "Too many username and pin failures" error
- Doorbell camera stops working, inconsistent motion detection
- No password reset for new iPhones
- No notifications for months
- App stopped working
- UI terrible, not supporting iPhone X
- GUI messed up on newer phones
- Camera inaccessible or slow
- No SMS notification for alarm, only email
- Error "Requested feature is not subscribed"
- Cannot reset password without installer
- Location services drain battery
- App crashes intermittently after firmware update
- Alexa menu item missing after update
- Motion detection definition not working on iPhone XR
- Doorbell sends two notifications
- Face ID lockout issue
- Tab bar icons jumbled on iPhone X/XS
- No indication of system communication
- Incompatible with mesh Wi-Fi networks
- Notification customization not working
- App stopped working with iOS 12 update
- Doesn't refer well on iPhone X
- Home screen doesn't match App Store screenshots
Requested features
14 requests- Add Siri/HomeKit/Google Home support
- Improve notification clarity and options
- Add a comprehensive help section
- Implement automatic session refresh
- Add quick actions to app icon
Show 9 moreShow fewer
- Provide camera snapshots on motion detection
- Allow default site selection
- Add schedule feature for unlocking
- Improve UI for newer devices
- Add Geo Fencing and arming reminders
- Integrate with Apple HomeKit
- Add Apple Watch app
- Support for Carrier COR thermostat
- Add Alexa support
Wallbox Service App
Reported bugs
35 issues- App does not work
- Cannot update firmware
- Cannot change amps
- Charging statistics duplicated/deleted
- Cannot link to wallbox
Show 30 moreShow fewer
- Firmware update issues
- Cannot connect to wallbox
- Needs to pair every time
- Cannot turn off LED brightness
- App not supported outside China
- Blocked, cannot update
- Charging statistics corrupted
- Cannot control usage via Bluetooth
- Cannot activate app
- Wallbox goes into red mode
- Cannot enter charger
- No manual or key
- App keeps disconnecting
- No installation guide
- Disconnects from device
- Pathetic connection issues
- Support page in Chinese
- Worst UI
- No charging data
- No troubleshooting
- Cannot enter menus
- Cannot authorize charging
- No support
- Cannot start charging via app
- Charging registration inaccurate
- Incorrect power output
- Cannot release charge
- Updates do not apply
- Pairing does not work
- iPhone freezes during pairing
Requested features
11 requests- Improve user interface
- Add monthly/weekly visual statistics
- Allow downloading charging statistics
- Add dark mode
- Provide installation guide
Show 6 moreShow fewer
- Improve Bluetooth pairing process
- Allow programming charging times
- Display voltage information
- Allow control of LED brightness
- Enable remote charging control
- Provide troubleshooting information
In-app purchases
UltraSync +
No in-app purchases
Wallbox Service App
No in-app purchases
Questions
Is UltraSync + free?
Is Wallbox Service App free?
Which has better reviews, UltraSync + or Wallbox Service App?
Do UltraSync + or Wallbox Service App have ads?
Which is updated more often, UltraSync + or Wallbox Service App?
Other comparisons
