Wallbox Service App vs EVBox Install
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Wallbox Service App
Control and manage your electric vehicle charging station remotely. Monitor charging history, adjust power output, and update device firmware for optimal performance.
- Connect and operate charging wallbox
- Adjust charging power
- Browse charging history
- Download and upgrade firmware
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Through Wallbox App, you can connect and operate the charging wallbox at any time. It provides you with convenient control over the charging process of electric and plug-in hybrid vehicles. • Adjust charging power • Browse charging history • Download and upgrade firmware
EVBox Install
This app is for qualified charging station installers to configure specific EVBox and Mercedes-Benz charging stations. It allows for network setup, current adjustment, and firmware updates, making stations operational.
- Configure charging stations
- Connect to local networks (Ethernet, Wi-Fi, cellular)
- Set maximum charge current
- Configure current balancing
- Provide station firmware updates
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Note: EVBox Install is for qualified charging station installers only. Configuring the charging station via EVBox Install app is a mandatory step in making the following stations operational: • EVBox Livo • EVBox Livo 2 • EVBox Liviqo • Mercedes-Benz Wallbox Other stations such as EVBox Elvi, EVBox BusinessLine or EVBox Iqon are configured via the EVBox Connect app instead. ----------------------- With the EVBox Install app, installers can connect to the charging stations listed above and do the following: • Configure the charging station to a local Ethernet, Wi-Fi, or cellular network to enable communication between a charging management service provider and the charging station. • Set the maximum charge current. • Configure the current balancing features. • Provide station firmware updates. All the steps to successfully complete a configuration are explained inside the app. Do you need help with installing the station? Consult the charging station's installation manual.
Screenshots
Verdict
The clearest difference is rating: EVBox Install at 5.0 against Wallbox Service App's 1.7. EVBox Install also leads on update cadence (monthly vs every 10 months) and review sentiment (30% vs 5%). Wallbox Service App's advantage is ratings volume (27 vs 2) and iOS requirement (11.0 vs 14.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EVBox Install holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: Wallbox Service App has 27 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 5% of Wallbox Service App's written reviews are positive against 30% of EVBox Install's.
Wallbox Service App ships an update every 10 months, EVBox Install monthly. The most recent releases landed on October 21, 2026 and October 3, 2026 respectively.
| Parameter | Wallbox Service App | EVBox Install |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (27 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 4.9% of reviews | 30.0% of reviews — better |
| Number of ratings | 27 — better | 2 |
| Update frequency | Every 10 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 11.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 55 MB | 90 MB |
| Age rating | 4+ | 4+ |
| Developer | Delta Electronics, Inc. | EVBox B.V. |
Customer experience
Wallbox Service App
EVBox Install
Bugs and requests
Wallbox Service App
Reported bugs
35 issues- App does not work
- Cannot update firmware
- Cannot change amps
- Charging statistics duplicated/deleted
- Cannot link to wallbox
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- Firmware update issues
- Cannot connect to wallbox
- Needs to pair every time
- Cannot turn off LED brightness
- App not supported outside China
- Blocked, cannot update
- Charging statistics corrupted
- Cannot control usage via Bluetooth
- Cannot activate app
- Wallbox goes into red mode
- Cannot enter charger
- No manual or key
- App keeps disconnecting
- No installation guide
- Disconnects from device
- Pathetic connection issues
- Support page in Chinese
- Worst UI
- No charging data
- No troubleshooting
- Cannot enter menus
- Cannot authorize charging
- No support
- Cannot start charging via app
- Charging registration inaccurate
- Incorrect power output
- Cannot release charge
- Updates do not apply
- Pairing does not work
- iPhone freezes during pairing
Requested features
11 requests- Improve user interface
- Add monthly/weekly visual statistics
- Allow downloading charging statistics
- Add dark mode
- Provide installation guide
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- Improve Bluetooth pairing process
- Allow programming charging times
- Display voltage information
- Allow control of LED brightness
- Enable remote charging control
- Provide troubleshooting information
EVBox Install
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Wallbox Service App
No in-app purchases
EVBox Install
No in-app purchases
Questions
Is Wallbox Service App free?
Is EVBox Install free?
Which has better reviews, Wallbox Service App or EVBox Install?
Do Wallbox Service App or EVBox Install have ads?
Which is updated more often, Wallbox Service App or EVBox Install?
Other comparisons
