Span Installer vs Wallbox Service App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Span Installer
This app streamlines the installation and servicing of new and existing SPAN panels. It offers enhanced navigation, an improved breaker labeling process, and integrated troubleshooting support. Users can also confirm communications with battery systems and program setpoints for energy management.
- Faster new SPAN Panel commissioning
- Simplified user navigation
- Improved breaker labeling
- Integrated troubleshooting and support
- Confirm hardware communications
- Program setpoints with SPAN PowerUp
Read full descriptionHide full description
The new and improved SPAN Installer App supports the seamless installation of new SPAN panels. The SPAN Installer App also allows for seamless service calls of existing SPAN Panel installations. - Set up and commission a new SPAN Panel faster than ever before - Enhanced and simplified user navigation and design - New and Improved breaker labelling process making it even easier to install SPAN - Seamless troubleshooting and support integrated into the app - Confirm communications with battery systems and other hardware like SPAN Drive - Program setpoints to help customers avoid service upgrades with SPAN PowerUpTM Shift to smarter, cleaner energy with SPAN and ensure quality installations for your customers. **You must be a SPAN Authorized Installer to login to the SPAN Installer App.**
Wallbox Service App
Control and manage your electric vehicle charging station remotely. Monitor charging history, adjust power output, and update device firmware for optimal performance.
- Connect and operate charging wallbox
- Adjust charging power
- Browse charging history
- Download and upgrade firmware
Read full descriptionHide full description
Through Wallbox App, you can connect and operate the charging wallbox at any time. It provides you with convenient control over the charging process of electric and plug-in hybrid vehicles. • Adjust charging power • Browse charging history • Download and upgrade firmware
Screenshots
Verdict
The clearest difference is rating: Span Installer at 3.7 against Wallbox Service App's 1.5. Span Installer also leads on update cadence (fortnightly vs every 10 months). Wallbox Service App's advantage is iOS requirement (11.0 vs 17.6). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Span Installer holds the better App Store score, 3.7 against 1.5. Both are backed by a comparable volume of ratings — 13 and 22 respectively. Written reviews complicate that: 0% of Span Installer's written reviews are positive against 5% of Wallbox Service App's, so the app with the better star average is not the one people write more warmly about.
Span Installer ships an update fortnightly, Wallbox Service App every 10 months. The most recent releases landed on October 15, 2026 and October 16, 2026 respectively.
| Parameter | Span Installer | Wallbox Service App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (13 ratings) — better | 1.5 (22 ratings) |
| Positive reviews | 0.0% of reviews | 4.9% of reviews — better |
| Number of ratings | 13 | 22 — better |
| Update frequency | Fortnightly — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 104 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | Span.io, Inc | Delta Electronics, Inc. |
Customer experience
Span Installer
Wallbox Service App
Bugs and requests
Span Installer
Not enough reviews yet to summarise bugs or requests.
Wallbox Service App
Reported bugs
35 issues- App does not work
- Cannot update firmware
- Cannot change amps
- Charging statistics duplicated/deleted
- Cannot link to wallbox
Show 30 moreShow fewer
- Firmware update issues
- Cannot connect to wallbox
- Needs to pair every time
- Cannot turn off LED brightness
- App not supported outside China
- Blocked, cannot update
- Charging statistics corrupted
- Cannot control usage via Bluetooth
- Cannot activate app
- Wallbox goes into red mode
- Cannot enter charger
- No manual or key
- App keeps disconnecting
- No installation guide
- Disconnects from device
- Pathetic connection issues
- Support page in Chinese
- Worst UI
- No charging data
- No troubleshooting
- Cannot enter menus
- Cannot authorize charging
- No support
- Cannot start charging via app
- Charging registration inaccurate
- Incorrect power output
- Cannot release charge
- Updates do not apply
- Pairing does not work
- iPhone freezes during pairing
Requested features
11 requests- Improve user interface
- Add monthly/weekly visual statistics
- Allow downloading charging statistics
- Add dark mode
- Provide installation guide
Show 6 moreShow fewer
- Improve Bluetooth pairing process
- Allow programming charging times
- Display voltage information
- Allow control of LED brightness
- Enable remote charging control
- Provide troubleshooting information
In-app purchases
Span Installer
No in-app purchases
Wallbox Service App
No in-app purchases
Questions
Is Span Installer free?
Is Wallbox Service App free?
Which has better reviews, Span Installer or Wallbox Service App?
Do Span Installer or Wallbox Service App have ads?
Which is updated more often, Span Installer or Wallbox Service App?
Other comparisons
