Wallbox vs Wallbox Service App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Wallbox
Manage your electric vehicle charging from anywhere with this app. Schedule charging to save money, monitor energy usage, and control your charger remotely. It offers advanced energy management features and access to public charging points.
- Smart charging schedules
- Remote charger control
- Energy consumption tracking
- Remote lock/unlock
- Solar EV charging
- Dynamic load balancing
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Unlock the power of your Wallbox charger with the myWallbox app! myWallbox is your hub for our smart charging and energy management solutions and is compatible with all Wallbox electrical vehicle chargers. Connect to Wallbox chargers at home, work or at charging points on-the-go. - Save money by setting charging schedules that take advantage of off-peak rates - Control and monitor your EV charging status from anywhere - Track your energy consumption and spending - Avoid unwanted use with remote lock and unlock - Enable advanced environmentally-friendly energy management features like solar EV charging and dynamic load balancing - Access payment options to charge at locations that offer Wallbox charging
Wallbox Service App
Control and manage your electric vehicle charging station remotely. Monitor charging history, adjust power output, and update device firmware for optimal performance.
- Connect and operate charging wallbox
- Adjust charging power
- Browse charging history
- Download and upgrade firmware
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Through Wallbox App, you can connect and operate the charging wallbox at any time. It provides you with convenient control over the charging process of electric and plug-in hybrid vehicles. • Adjust charging power • Browse charging history • Download and upgrade firmware
Screenshots
Verdict
The clearest difference is rating: Wallbox at 4.5 against Wallbox Service App's 1.7. Wallbox also leads on update cadence (fortnightly vs every 10 months) and review sentiment (31% vs 5%). Wallbox Service App's advantage is monetization model (free vs ad-supported) and iOS requirement (11.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Wallbox holds the better App Store score, 4.5 against 1.7. That said, the two scores are not equally well evidenced: Wallbox has 3.9K ratings behind it against 27, so its average is the more settled of the two. Written reviews point the same way: 31% of Wallbox's written reviews are positive against 5% of Wallbox Service App's.
Wallbox ships an update fortnightly, Wallbox Service App every 10 months. The most recent releases landed on October 29, 2026 and October 21, 2026 respectively.
| Parameter | Wallbox | Wallbox Service App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (3.9K ratings) — better | 1.7 (27 ratings) |
| Positive reviews | 31.3% of reviews — better | 4.9% of reviews |
| Number of ratings | 3.9K — better | 27 |
| Update frequency | Fortnightly — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 16.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 164 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | Wallbox | Delta Electronics, Inc. |
Customer experience
Wallbox
Wallbox Service App
User reviews
Wallbox
From 3.9K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient and easy
- 🚀 Compact, fast, efficient
- 🚀 Exceptional support
- 🚀 Charging made easy
Room to improve
- 🐛 Connectivity issues
- 🐛 Unreliable
- 🐛 Buggy app
- 🐛 Poor app usability
- 🐛 Frequent issues
Wallbox Service App
From 27 App Store ratingsWhat we love
- 👍 Works as intended (for some)
- 👍 Activation code in documents
Room to improve
- 🐛 App doesn't work
- 🐛 Cannot update firmware
- 🐛 Cannot change amps
- 🐛 App is basic/barebones
- 🐛 Charging statistics duplicated/deleted
Bugs and requests
Wallbox
Reported bugs
6 issues- App login issues
- Inability to update firmware
- Charger disconnects from Wi-Fi
- Scheduled charging not working
- Inaccurate energy reporting
Show 1 moreShow fewer
- App crashes and freezes
Requested features
8 requests- Allow multiple users to access charger
- Add charge limit option
- Improve energy insights and data visualization
- Add off-grid mode
- Improve scheduling and automation
Show 3 moreShow fewer
- Add support for more EV models
- Improve Wi-Fi connectivity
- Enhance app UI and UX
Wallbox Service App
Reported bugs
35 issues- App does not work
- Cannot update firmware
- Cannot change amps
- Charging statistics duplicated/deleted
- Cannot link to wallbox
Show 30 moreShow fewer
- Firmware update issues
- Cannot connect to wallbox
- Needs to pair every time
- Cannot turn off LED brightness
- App not supported outside China
- Blocked, cannot update
- Charging statistics corrupted
- Cannot control usage via Bluetooth
- Cannot activate app
- Wallbox goes into red mode
- Cannot enter charger
- No manual or key
- App keeps disconnecting
- No installation guide
- Disconnects from device
- Pathetic connection issues
- Support page in Chinese
- Worst UI
- No charging data
- No troubleshooting
- Cannot enter menus
- Cannot authorize charging
- No support
- Cannot start charging via app
- Charging registration inaccurate
- Incorrect power output
- Cannot release charge
- Updates do not apply
- Pairing does not work
- iPhone freezes during pairing
Requested features
11 requests- Improve user interface
- Add monthly/weekly visual statistics
- Allow downloading charging statistics
- Add dark mode
- Provide installation guide
Show 6 moreShow fewer
- Improve Bluetooth pairing process
- Allow programming charging times
- Display voltage information
- Allow control of LED brightness
- Enable remote charging control
- Provide troubleshooting information
In-app purchases
Wallbox
No in-app purchases
Wallbox Service App
No in-app purchases
Questions
Is Wallbox free?
Is Wallbox Service App free?
Which has better reviews, Wallbox or Wallbox Service App?
Do Wallbox or Wallbox Service App have ads?
Which is updated more often, Wallbox or Wallbox Service App?
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