Pestering for reviews
If give a better review of it stopped asking me for it every time I switch screens from the usage report.
So it kicks it down a star from pretty good to ok but with annoyances and missed opportunities. I would like ability to easily show total amount of power used during my utility’s billing period, instead of me manually adding up each session for the month myself.
So it kicks it down a star from pretty good to ok but with annoyances and missed opportunities. I would like ability to easily show total amount of power used during my utility’s billing period, instead of me manually adding up each session for the month myself.
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Painful
Has a mind of its own, constantly glitching, impossible to connect to. Works intermittently. Poor customer service and communication.
Impossible de se connecter au Bluetooth
Problème de connectivité
Don’t buy one
Need to buy a new one as out of warranty and found to have defective components inside that are starting to melt
More faults than a bank
Never works properly! 109 code every time so struggle to use my car everyday. Cos I have to use a garage instant to charge
Hope it still charges
I tried to update the charger but after 3 days of not connecting and restarting, I give up. I started with its lights at white and now they’re green. How come I can restart the charger from the app even though the app says it’s not connected? There is no logical sense to its operation or the apps prompts. UX is a 0
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Rubbish
Always disconnects even though it’s near a Wi-Fi connection, we can never download the software and no explanation is given as to what we can do, you cannot speak to a real individual and therefore it takes a while via the bot to get to the root of the problem.
Days Display Wrong
On the schedule page the days of the week don’t display correctly. They are cut almost entirely off on iPhone. It’s been wrong through many updates. I like that their update notes are informative.
Not happy
Conflicting with Audi app and keeps stopping charge after 15 mins and setting up a schedule charge three days in advance
Home car charger
Charger gives error 109 all the time. It hardly ever runs to a schedule and doesn’t restart when it prompts you to.
Départ difficile
Mais elle a fait le j’observe après une perte de connections wifi
Not tolerating the hot weather
I change it twice and it look like the third is soon, good thing they come immediately and change
Clunky sw
To understand the method to connect for a saw update via blue tooth and WiFi is challenging
Système instable et pas user friendly
Difficulté a connecter débranche continuellement incapacité de faire des mise à jour par un réseau local.
Wallbox
It’s good but not happy that I can not get the cheaper rate with Scottish power
Very unreliable
Issue after issue does not work consistently there is clearly a manufactures fault and the company is not bothered
Wallbox
Always start it manually, so I stay up till the off peak charging at 1130pm. Refuses to share the app. The holder on the wall for the lead broke straight away. Not an easy charger
Gavin
I’ve had this Wallbox charger for around a year and it’s been nothing but frustrating. It regularly stops charging mid session, loses connection and constantly needs reconnecting via Bluetooth or a full power reset. An EV charger should just work. I wouldn’t recommend this product to anyone based on my experience. Very disappointing.
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Broken No Customer Service
Purchased and installed a Wallbox Pulsar Plus. It won’t connect to the app via Bluetooth, and the Wallbox only outputs 1.3 kW, despite being hard wired to a 60a circuit.
There is no phone number for customer service, and nine hours after submitting a support ticket, there’s been no response from Wallbox.
There is no phone number for customer service, and nine hours after submitting a support ticket, there’s been no response from Wallbox.
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Poor quality product
I will never buy this product again. It has broken twice in less than three years. The second time, I was told that the replacement part would take 3–4 weeks to arrive. In the meantime, I have no way to charge my devices at home. To make matters worse, I was told to arrange and pay for someone to fit the replacement part myself. Very poor product quality and disappointing customer service. I would not recommend it.
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