Days of Week Don’t Display
On the schedule page the days of the week are NOT readable on iPhone. They refuse to fix it. I do like that their update notes are informative.
Needs active session programming
It needs to have from the box; start-stop-duration and power adjustment programming. Existing program does not have duration limit…
Charger keeps turning red with error code 111
The charger has been in service for only couple of months.Charger keeps turning red with error code 111
Days of Week Don’t Display
On the schedule page the days of the week are un readable on iPhone. They refuse to do an easy fix. I do like that their update notes are informative.
No support for so called EV smart charging features for New Zealand
Have gad this installed since getting our first EV back in 2024, and while it’s interface and usability have improved, there are still features that seemed to be lacking, especially for us in New Zealand.
For a start, when trying the so called smart charging features for my EV, New Zealand is missing from the country list so it is pretty useless in that sense.
And not to mention whenever there is a software update the system will either fail or fail to update - I almost have to factory reset it every time there is an update.
Definitely not my go to brand when I come to replace the unit.
For a start, when trying the so called smart charging features for my EV, New Zealand is missing from the country list so it is pretty useless in that sense.
And not to mention whenever there is a software update the system will either fail or fail to update - I almost have to factory reset it every time there is an update.
Definitely not my go to brand when I come to replace the unit.
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Terrible
Absolutely awful app. Always glitching. Spend most of my life wondering if it will work
Charger keeps disconnecting
Charger keeps disconnecting. The app is very poor
Awful
Drops off Bluetooth all the time. Totally unreliable. Have to restart several times in order to use it. Let’s you down. Wake up I. Morning and no charge on car. If I could give zero stars I would. Have to use public chargers instead . Awful. Terrible
Terrible
No assistance at all, all A.I run …can not charge my car .. completely locked …and can not change the charge times, response from Wallbox A.I. you are out of guarantee. … beware
Great—when it works
I’ve been having issues for many months with charging not starting on schedule, the app changing charging amps on its own, and missed charges entirely. Customer support has been responsive, but have not solved the issue, and the admin burden to troubleshoot has been excessive. Not impressed.
Complete let down
Third day now I’m trying to actually use this app. The lights are flashing on the charger so I open the app to find it needs an internal update which is not downloading at all and telling me nonsense that I don’t have internet connection and refuses to download. Will it charge the car tonight? Big question. I don’t have much confidence in this app.
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Borne de recharge Wallbox
Excellente borne très satisfait
Pestering for reviews
If give a better review of it stopped asking me for it every time I switch screens from the usage report.
So it kicks it down a star from pretty good to ok but with annoyances and missed opportunities. I would like ability to easily show total amount of power used during my utility’s billing period, instead of me manually adding up each session for the month myself.
So it kicks it down a star from pretty good to ok but with annoyances and missed opportunities. I would like ability to easily show total amount of power used during my utility’s billing period, instead of me manually adding up each session for the month myself.
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Painful
Has a mind of its own, constantly glitching, impossible to connect to. Works intermittently. Poor customer service and communication.
Impossible de se connecter au Bluetooth
Problème de connectivité
Don’t buy one
Need to buy a new one as out of warranty and found to have defective components inside that are starting to melt
More faults than a bank
Never works properly! 109 code every time so struggle to use my car everyday. Cos I have to use a garage instant to charge
Hope it still charges
I tried to update the charger but after 3 days of not connecting and restarting, I give up. I started with its lights at white and now they’re green. How come I can restart the charger from the app even though the app says it’s not connected? There is no logical sense to its operation or the apps prompts. UX is a 0
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Rubbish
Always disconnects even though it’s near a Wi-Fi connection, we can never download the software and no explanation is given as to what we can do, you cannot speak to a real individual and therefore it takes a while via the bot to get to the root of the problem.
Days Display Wrong
On the schedule page the days of the week don’t display correctly. They are cut almost entirely off on iPhone. It’s been wrong through many updates. I like that their update notes are informative.
