Wallbox
Always start it manually, so I stay up till the off peak charging at 1130pm. Refuses to share the app. The holder on the wall for the lead broke straight away. Not an easy charger
Gavin
I’ve had this Wallbox charger for around a year and it’s been nothing but frustrating. It regularly stops charging mid session, loses connection and constantly needs reconnecting via Bluetooth or a full power reset. An EV charger should just work. I wouldn’t recommend this product to anyone based on my experience. Very disappointing.
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Broken No Customer Service
Purchased and installed a Wallbox Pulsar Plus. It won’t connect to the app via Bluetooth, and the Wallbox only outputs 1.3 kW, despite being hard wired to a 60a circuit.
There is no phone number for customer service, and nine hours after submitting a support ticket, there’s been no response from Wallbox.
There is no phone number for customer service, and nine hours after submitting a support ticket, there’s been no response from Wallbox.
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Poor quality product
I will never buy this product again. It has broken twice in less than three years. The second time, I was told that the replacement part would take 3–4 weeks to arrive. In the meantime, I have no way to charge my devices at home. To make matters worse, I was told to arrange and pay for someone to fit the replacement part myself. Very poor product quality and disappointing customer service. I would not recommend it.
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quality charger
we have been running the wallbox now for about 3 years. highly reliable, simple to use, software updates delivered flawlessly. i would highly recommend it.
