Unacademy Learner App User Reviews

Unacademy Learner App
Unacademy Learner App
Sorting Hat Technologies Private Limited

What users say

Top reviews

Worst app for any Edtech Platform

I have asked and even emailed them about the issues that are happening across both their app and web but there has been no acknowledgement and if there is they make you make video of proofs and even if you send them those they say they cant see those. Just way of deterring any responsibility.

Okay for this app, kindly update it for iOS26. While watching the video the screen locks automatically. Even basic video apps prevent screen from locking. Also the back button merges with the time on left side making it hard to press. Does not happen until the Control Centre has been opened. Guys you have charged a fees for online classes. Goddam fix your apps atleast. This is minimum of any Edtech Provider.
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My experience with PCMC centre

I am an NEET Aspirant from Unacdemy learning since a year.
The academy is a great place to learn. The teachers are helpful, the lessons are clear, Everything is well-organized. It’s a reliable and friendly place to build new skills.
We are offered with useful resources, extra activities, and regular updates to keep parents and students informed. The environment is positive and encouraging, helping students build confidence while improving their skills. It’s a dependable place where learning truly feels enjoyable
The facilities are excellent—classrooms are clean, spacious, and well-equipped with modern tools that make learning easier. The library and study areas are quiet and comfortable, giving students a good space to focus.
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Strong Lectures, Lacking in Follow-up and Career Alignment

I recently subscribed to this learning platform in Post Graduate Program in Mechanical Engineering and have gone through several of their online saved lectures. The content quality is quite good—well-structured and easy to follow. The flexibility of accessing saved lectures at any time is definitely a plus.

However, I noticed a few areas that need improvement. Firstly, there's no active monitoring or follow-up if a learner misses lectures for a period of time, such as a week. Some level of engagement or reminders could help maintain consistency and motivation.

Secondly, while the platform does offer interview opportunities, I found that the CTC (Cost to Company) for many of these opportunities was actually lower than my current compensation.
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Bakwas unreasonable spam calls everyday

If you want peace,never register your number with unacademy..They will make your life hell..No matter whether you are studying or giving test,or in a meeting somewhere, you will get their calls continuously..No negative feelings for the educators as such but the management team is the worst..Nobody will listen your complaint after purchasing the subscription..You cant even change your dp more than 2 times..seems like they used all their expertise to check who are changing dp more than once but there is no security as all their content are freely spreading in telegram..Pathetic app,,Pathetic tech team,,pathetic help and support and in ipad it is the most lagging edtech platform i h’ve ever seen..even 1000 rs edtech platforms are giving butter like fluent live and recorded videos while unacademy is taking more than 50k for catagories like UPSC
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Worst experience

Worst experience bcz you will get call 10-20times in a week to purchase this course that course, 10-20times calls you will get but when there is any issue and you want to call then you will find there is not any way to call with issue but will options to purchase (ye purchase karne k liye ye dabao wo badao) you have to go purchase section to call customer service but they say I’m applicable to do this and I’m transferring your call and you’ll get call 1-2he. Even 1-2days after you will not get call. Even now you will get call to purchase this that but not customer support call.
That’s very rude and customer team also rude.
If you want to purchase any course with Unacademy first check another app like Wallah app.
If you want to bet and purchase Unacademy course they it’s all about your that is anything went wrong you’ll be ups and downs
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Poor Support from help centre

From the you tube link i selected to purchase the subscription before installing the app in my phone, so by default the goal paid for CSE,CH ,ME . i wanted to switch to XE it was literally a change of class. The team doesn't understand the need of a student, a mail was written to support and help centre of unacademy but no use, received an automatic reply. I didnt expect this kind of experience from them. Poor management and lack of customer complaints handling strategies. IT ticket raised for the concern but no ticket reference number is shared. Sounds like fooling around !
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Problem with app

I got the best educators here .. but am facing minor but significant problems with app… i don't have the option to shift the video timeline during live class .. which demolishes one of the merits of online classes … else whenever i slide down to check notifications or something else .. its automates it to screen time … i have to reopen the app then .. the app crashes a lot and video glitches even after getting a fast wifi connection… i am sure it’s the problem with the app…else i found everything ok.. hope you carry on with our problems asap… there are no such issues in my desktop ..
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Back button in Iphone 15 doesn't function properly

I have been using this app for almost a year but recently shifted to IOS. Although I had satisfying experience while studying using app whether in terms of UI or it's actual purpose that is providing education but there is one major flaw I am currently facing is the back button in top left corner doesn't work properly of this app. I had to give multiple inputs to get back to previous screen on back button. Whatsoever is the bug please fix this. It's frustrating and hinders my education.
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can't login

i have received otp via mail. i input my otp and the app showed me error message

Facing issue regarding Planner

I am not able to access the Planner in my Unacademy IOS app despite that i was able to use in the Android app

Freezes Time to Time while taking lectures

Recently, the app freezes everytime I try to watch lectures. The audio doesn’t stop but the video crashes and every thing goes out of sync. I have tried reinstalling the app and restarting my ipad, but the problem doesn’t seem to go away.

Problems

I live in the US and I wanted to download this app but it doesn’t prompt me after trying to create an account. It’s in the App Store so I assumed it would work please fix the bugs in this so others can play

Screen lock while watching video

I have only one issue with the app. When am watching a video on the app, the screen doesn’t remain open it locks after 30 seconds. Although i have put a screen lock after 30 seconds, this should not activate when am in the app.
Every 30 seconds i have to tap on my screen to make sure the screen remains open.
To get around it i put my screen to never lock automatically, but this creates an issue as it drains out the battery when am not using the phone and forget to lock the screen manually.
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Bugs

Can’t even log in. Forgot password not working. Please fix soon

Fraud company …. Cheaters

I had purchased a course from store. It was a single subject course of CA Foundation which says entire syllabus of Business law will be completed through recorded lectures but when I started watching the lectures I came to know that it had only half of the lectures and other half was missing.

There is a thing in unacademy when you have to purchase a course there will be atleast 8-10 person with whom you can talk to but when it comes to solving issues after purchasing course they don’t have anyone to talk to you have to do emails which are useless because you don’t get reply even after 8-10 days.

Since 8-10 days I am sending mails , calling them but no response from their side. I don’t advise anybody to take their courses unless they are willing to waste their money , the company is a sham.
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Unethical behaviour and looting students

Our favourite teachers leaving unacedemy one by one nd we can’t do anything you guys are doing very wrong with us in this exam time we are not able to take class properly and the drama uh have created with the educators pressurising them you are so mean and playing with our future… i request everyone pls dont take unacedemy subscription they don’t care about our hard earned money they just want them to be profitable this is very unfair to us(students) after paying 8 thousand rupees we have no where to go or to take class this is very sad and disgusting
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Best Educator

The best app i can say and really wanted to thank Raman Tiwari sir… ohh god… you are really a god for me when it comes to maths tricks concepts and logics… How can you make very much hyped thing like i can do it… Thankyou soooo much sir.. I m preparing for my competitive exams and management exams by learning from your videos only.. I promised myself the day i will get into any college i will surely come to meet you in person just to show my gratitude and respect towards you thankyouuu sooo much Raman Tiwari sir…
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Anti Education app

Cowardly organization fired a teacher for advising students to vote for an educated teacher. They support India’s fascist moron. You dont get my money. Uninstall.

Don’t vote for uneducated politicians!!

Don’t vote for uneducated politicians!!

Hypocrisy and irony

One of the tutors at Unacademy, Mr. Sangwan, appealed to his students to not vote for uneducated people in India.

Mr. Sangwan, who was associated with Unacademy since 2001, was sacked by Unacademy for this particular appeal. The founder, Mr. Roman Saini, issued a statement on Twitter that Mr. Sangwan violated the code of conduct by being biased.

How did Mr. Sangwan violate the code of conduct by appealing to the people to not vote for uneducated people? Shouldn’t the nation be represented by educated people?

Irony is that Mr. Saini is himself educated and is indirectly supporting uneducated morons who sit in the parliament.

Shame. Worst organization.
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