Incomplete App
This app is complimentary to the web Design Center. It’s very useful if you know how to use it, probably looks stupid and unintuitive if you don’t.
Gimmicky and Forces Sign In
I wanted to use the AR feature on my new switch. App forces you to sign in. Even after that it can’t do anything locally. App is mainly for sales and buying more UniFi equipment, no point so I uninstalled. Also it was recently renamed from Portal and when I tried signing out it asked if I wanted to sign out of UniFi portal so very little care has gone into this app.
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Floor plan scan doesn’t work
Scanning a building seems to work with the LiDAR, but can’t export to design center. I get a blank screen with an “Export” button that can’t be clicked. Why is the app also a forum and a browser redirect?
Community section missing tabs at top
Another update and I still can’t switch between releases and the community forum. There are no visible buttons to select a section. It only loads the forum timeline.
Update: It seems this issue is tied to the iOS setting for Display Zoom being set to “Larger Text”. Turning it off lets you see the Timeline/Release buttons. I unfortunately cannot read the text in the default mode due to poor eyesight.
I have the option of Releases being visible, but can’t read it or it not being visible at all until this gets resolved.
iPhone 16 pro /ios 26.4.2
App: latest public release
Update: It seems this issue is tied to the iOS setting for Display Zoom being set to “Larger Text”. Turning it off lets you see the Timeline/Release buttons. I unfortunately cannot read the text in the default mode due to poor eyesight.
I have the option of Releases being visible, but can’t read it or it not being visible at all until this gets resolved.
iPhone 16 pro /ios 26.4.2
App: latest public release
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Response from developer
Thanks for the report. Are you still experiencing this after updating to the latest version?
Useless for design
The app does not work as intended. The 3D scan feature actually does work, but it is impossible to actually build a system and apply it to the floor plan you upload. In fact, the “default” system, despite clicking “remove all devices”, keeps showing up any time you leave the app and come back. The app does not save the items I choose, and when I do choose something (like a gateway and a switch) it remains “outside” my “rack”. You can choose all day, and it will list what you’ve chosen, but I assume because it doesn’t get added to the “rack” may be why you cannot add the system to your uploaded floor plan. The uploaded floor plan does not show up in the design center on the website either. It’s just a bad app. I hope the equipment works better than this!!
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Community section missing tabs at top
Another update and I still can’t switch between releases and the community forum. There are no visible buttons to select a section. It only loads the forum timeline.
Portal was better
The old Unifi Portal App was better.
Store credentials
Can no longer buy from within this app, with your UniFi account credentials. Checking out goes to the web store, where u need to log in, might as well just use the web?
Community section missing tabs at top
In the App Store preview, the community page shows a tab for Timelines and Releases but the app doesn’t have those and defaults to the discussion threads only. The only feature I used in the old versions was to check for software/update releases but that’s the only thing I can’t see now, so the app is not useful to me at all. The UniFi app updates seem to keep breaking simple functions while adding a bunch of UI designs. The Protect App has given me a blank page in the Control Plane for the last several releases, again removing a core function of the app. Not thrilled with these redesigns requiring me to go to my browser to do basic management.
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Doesn’t work
All the racks we designed on the website are not reflected in the app. This is kind of a waste of time.
Response from developer
Thank you for reaching out. This is something we are actively looking into and hope to bring to the app in the future. We appreciate your patience.
Ignore other reviews
This app is great. Other reviewers literally shouldn’t have this app because they are technically challenged. Should be invite only.
Love it for quick reference of items in UI lineup for cost and specs. Love the feature for testing different virtual APs for connection to various devices. Love the AI answers when I want to know if a deployment will work. Use it and shut up.
Love it for quick reference of items in UI lineup for cost and specs. Love the feature for testing different virtual APs for connection to various devices. Love the AI answers when I want to know if a deployment will work. Use it and shut up.
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Does not remember release filter options
App does not persist any of the filter options on the list of releases.
I have to apply the filtering every time I open the app
I have to apply the filtering every time I open the app
Response from developer
Thank you for reporting this issue. We apologize for the inconvenience. The problem has been resolved in version 2.0.4
Unusable Garbage app
Why they would think this Design app makes sense is beyond me. I see what they are trying to do but it’s a complete mess in an illogical format. It’s so convoluted that even location muscle memory won’t help.
Please clean up you mess.
-loving UniFi fan who has spent 10s of thousands of dollars on your gear over many years-
Please clean up you mess.
-loving UniFi fan who has spent 10s of thousands of dollars on your gear over many years-
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Feature Request
The newly released app that replaced the previous version works well so far. However please add back the ability to see if a software release is “Release Candidate” or “Official” like the previous version showed.
Response from developer
Thank you for reporting this issue. We apologize for the inconvenience. The problem has been resolved in version 2.0.4
Settings are not stored
Every time I start the app my Release selection is back to default (no EA).
Any why does it always start at the screen to build an environment, I have one already
Any why does it always start at the screen to build an environment, I have one already
Response from developer
Thank you for reporting this. This has been resolved in version 2.1.0. Filter state is now saved, however save state applies to the Community tab only and not specifically to the Releases section.
動かない?
Unifi app から AR を分離したようだが、まともに機能していない。
Network Scan ai
Why the Funktion Network Scan ai was Removed from the unifi app to this. Now I need two apps 🤬
In addition the function is not working anymore in portal app. Only a white page and nothing happens…
In addition the function is not working anymore in portal app. Only a white page and nothing happens…
Broken
The AR feature won’t sync properly to unifi controller. The community tab doesn’t register taps, rendering it useless
Pointless forum app, just want the AR view
I tried to use the useful AR feature in the console and was told to download this app. This app is a bad interface to their store and suppport forum. It hijacks web browser links, can’t zoom, can’t open multiple tabs, and the AR feature is hidden away.
Do not install.
Do not install.
Doesn’t work very well
Scanned my switch. It recognized there were ports there, but did not identify anything.
