App stopped working
The app stopped working out of the blue. Tried reset the wifi on the thermostat but still unable to reconnect. The thermostat got the wifi setting again and I can see the thermostat on my network and replying to ping but the app stuck at “Testing Communication”. Also tried remove/reinstall the app but still unable to reconnect the app.
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Schedule does not work
Update: now similar to other reviews it just doesn’t connect. Cannot reconnect the device or anything. This might be the worst thermostat company out there.
When I first downloaded the app, it was very basic but worked. Yes it is missing fan speed but everything else worked. My building had a power outage and since then I have not been able to get the schedule feature to work through the app. Through the app I can turn on a schedule and select what type but I am unable to adjust the temperature settings. The app allows me to do it but nothing translates to the thermostat like when I originally downloaded. I have done everything to trouble shoot, restarted the app, restarted thermostat, disconnected and reconnected. I even deleted my account and created a new one and nothing works. The only way to adjust the temperate of the schedule now is through my thermostat. The app doesn’t work for this which was my main use for it due to my travel.
When I first downloaded the app, it was very basic but worked. Yes it is missing fan speed but everything else worked. My building had a power outage and since then I have not been able to get the schedule feature to work through the app. Through the app I can turn on a schedule and select what type but I am unable to adjust the temperature settings. The app allows me to do it but nothing translates to the thermostat like when I originally downloaded. I have done everything to trouble shoot, restarted the app, restarted thermostat, disconnected and reconnected. I even deleted my account and created a new one and nothing works. The only way to adjust the temperate of the schedule now is through my thermostat. The app doesn’t work for this which was my main use for it due to my travel.
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Useless
Basically is having no AC in your home, if you have this is your apartment just know you are going to sweat a lot…
And if you see the oficial video on how to use the machine manually, there is no comment section…. Horrible literally I would be ashamed to work in that company. I never write reviews but this guys really…. Horrible horrible
And if you see the oficial video on how to use the machine manually, there is no comment section…. Horrible literally I would be ashamed to work in that company. I never write reviews but this guys really…. Horrible horrible
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Can’t finalize set up
While trying to connect to my thermostat, the app keeps on getting stuck on Testing communication step.
It’s great how a new condo build is using this brand products and their app can’t even work properly With their hardware.
It’s great how a new condo build is using this brand products and their app can’t even work properly With their hardware.
Broken
The app was a solid 3/5 when it did connect to the actual thermostat. It does not anymore. If I had to guess the company made their money and have moved on to other projects that generate shareholder value. Zero support. Deserves less than 1 star.
Pls fix asap
Randomly stopped connecting to thermostat. Pls fix asap
Bad product but no choice
A bad and not reliable thermostat. It installed in my condo for every unit. without choice. All the complaints from the reviews were true. Recently it even cannot paired with my I phone. A lot of operations have go to the thermostat with the stupid box. Can’t help from manufacturer!
Horrible app
My thermostat was previously connected then became disconnected all of a sudden and I can no longer pair the app. Such a horrible experience
Doesn’t work at all
I had the app but it constantly keeps disconnected my thermostat , I tried for days to reconnect and didn’t work so tried deleting the device ( not an option)
So unistalled the app and reinstalled it . Now it doesn’t let me login or create a new account .
So unistalled the app and reinstalled it . Now it doesn’t let me login or create a new account .
Cant connect to thermostat
Every time I try to connect my thermostat to wifi it fails to complete the setup. I have tried resetting the connection on the thermostat so many times and have even switched the whole system on and off to help reboot it but nothing works. It worked for a few months when I moved in and it just randomly stop working.
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Please fix
Worked for 1 week. Then i cant connect anymore. When i was able to connect it would frequently disconnect also
Cant even register
I downloaded the app in the past when I was struggling to connect the thermostat to wifi. This time I am not even able to login. Tried to register through another email and tried ”forgot password” option, but then I checked the other reviews on this app. 100% 1 start reviews. A message to the developers: 5 star is best and 1 star is the worst on this 1 to 5 scale… just thought I would mention if you have been struggling to grasp the concept.
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Does not work
Why is this even on App store? Get rid of this already, developers need to be shameful of themselves.
App no longer works
Can’t connect or add thermostats to app. « Add thermostat » button won’t ever respond
Schedule does not work
When I first downloaded the app, it was very basic but worked. Yes it is moving fan speed but everything else worked. My building had a power outage and since then I have not been able to get the schedule feature to work through the app. Through the app I can turn on a schedule and select what type but I am unable to adjust the temperature settings. The app allows me to do it but nothing translates to the thermostat like when I originally downloaded. I have done everything to trouble shoot, restarted the app, restarted thermostat, disconnected and reconnected. I even deleted my account and created a new one and nothing works. The only way to adjust the temperate of the schedule now is through my thermostat. The app doesn’t work for this which was my main use for it due to my travel.
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Complete garbage…
100% garbage
Rubbish
It’s a totally trash
How is this interface so user unfriendly? Who designed this?
This thermostat and app are the worst I’ve ever used???
App Features are not available
App need a major revision. App developers also needs to ensure the feature like fan speed adjustment and other listed are actually available.
Lacks features
Can only adjust temperature or program. No option to adjust fan speed.
