United Cumberland Bank Mobile User Reviews

Customer Experience

Positive experience64.3% of reviews
Neutral7.1% of reviews
Negative experience28.6% of reviews

~ Based on 14 written reviews from the US App Store.

Is United Cumberland Bank Mobile Safe?

United Cumberland Bank Mobile appears safe based on user ratings. AppsHunter Safety Score for United Cumberland Bank Mobile is 96/100.

This assessment is based on 972 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
2.4% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 920 App Store ratings for United Cumberland Bank Mobile.

Is United Cumberland Bank Mobile Legit?

United Cumberland Bank Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for United Cumberland Bank Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible app

Logs me out every week and forgets my login. Doesn’t let you log back in at all until they fix it. It shouldn’t be that hard to keep this app up and running. I have no idea how much money I have left 90% of the time. Worst bank ever

Fix app please!

Can you please fix your app? It will not let me login! Keeps telling me unable to validate information. I just logged in yesterday and everything was fine.

Great app but

Great app but if I try to log into it too early in the morning before I head to work, it always says “experiencing technical difficulties” or wants me to call the customer service number. It happens almost every time

Poor service

The app works most of the time, but….. it has log in client issues the app lags bad switching from main page to the card page there’s a massive lag spike, at least 2-3 times a month in the evenings can’t even get logged in.

Money transfer

First time doing it. this is not my first time doing this, but I enjoy the fact that I can check my account at any time. Especially if I get a notice that there’s been a transfer that might not be mine. And the fact that I can check the balance that I have at any time.

never works

works 50% of the time. like literally almost every time i try logging in it’s glitchy.

Money transfer

First time doing it.

About to switch banks

This app drives me insane… it’ll work … and then out of nowhere … it will not sign you in and says it can’t confirm your credentials. Fix this garbage, yall. Other bank apps don’t have this issue. This is on going.

UCB

Excellent app , Excellent bank and great customer service

Glitchy but okay.

The app works great, but seems to have a lot of down time. Reflects charges immediately though which is great. Appreciate having an app available for a hometown bank. Makes it possible to keep your account even when life takes you to different places to live.

Easy

This is very easy to use.

Love this app

I love my bank and I love this app and all the features on it.

Mobile app

Love the versatility. Best thing ever.

Waited for so long!

So glad you have real-time banking setup with the new app. Welcome to the 21st century!