Access
For several months now, when I try to access my accounts very early in the morning, such as 4 AM until 6 AM.,I cannot get access to my accounts online. It will not allow me to log on. I have verified my password and my ID is saved on my app. Not sure why this is happening, but I am an early riser and their times when I need access to my account early in the morning.
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MMMama McGyver
Customer
Very easy app to work with great bank it the people that make UCB the bank of choice for people common people
TLThe sport from Lockport
Great bank and app
UCB has always been a great bank! They are nice and always helpful. The app does what it is suppose to do. However, if this review reaches anyone important at UCB I wish they would update their online banking. It’s so basic. Like being able to add comments to my transactions and other features would be really cool. Other than that they are amazing!
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BGBriar Guitrau
Always under maintenance
I live in a different state and my father uses UCB to help me out from time to time. This app is always giving us problems. If it’s early in the morning and you need to check your account....well you’re out of luck, cause the app is down. Just five minutes before writing this review it happened again to my father. He couldn’t get in his account and he really needed to get into his account. What was our solution you ask? We used venmo.
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BBluethacolor
Trouble
This app hasn’t been working for me for maybe the past two weeks. Every time is scans my face for the Face ID it just gets stuck and doesn’t open the account.
NNotyourproblem!
